Administrative Assistant (Former Employee) – Livonia, MI – December 30, 2018
Compensation below average, high risk of burnout. Lots of politics, management will sometimes play favorites even though they are supposed to treat everyone consistently. Has an attitude of "burn 'em and turn 'em" when it comes to hourly employees. If you are experiencing the side effects of burnout, it is best not to disclose it at the workplace as it could very well be used against you. It's better to quietly find another job and put in your notice instead of trying to tough it out or ask for assistance. Even though the company has a policy of no retaliation, and even though it's illegal, they will retaliate if you ask for an accommodation.
Excellent benefits package
Pay lower than average, very hierarchical management structure, inconsistent treatment of workers by management, favoritism.
Medicare Biller (Former Employee) – Livonia, MI – October 8, 2018
Working as many accounts that had been assigned to work queue. Everyday was a learning experience because of Medicare requirements for billing. Management would listen to billing problems and offer solution when possible. A diverse workplace. The hardest part of the job was getting correct billing information when a rejection was received for insurance company. When I was able to help a patient or insurance company resolve and billing issues.
Longevity and benefits
Never being able to clear accounts from work queue.
Corporate Director of Population Health (Current Employee) – Camden, NJ – June 19, 2018
trinity is mission-driven and works closely with the community health needs to address clinical and the social determinants of health.I have had the opportunity to sit on community boards to address health disparity and drive solutions of many of the community barriers through partnerships. The most difficult is to maintain work-life balance with the high expectations and workload. Most enjoyable is working with our passionate staff to drive change in our clinical programs.
It was a long day of work but the hours were steady and a regular work day. The management was nice enough and all my co workers were really helpful. It was a more physical job but the cooperative environment was what I miss the most
Coordinator (Current Employee) – Steubenville, OH – March 7, 2018
I have acquired many different skills in my 37 years. I have worked in various clinical areas, nonclinical and quality improvement and quality outcomes. My typical day now consists of review of outcomes and i have become a physician liaison. Management at our facility is fair and I have been involved in many multidisciplinary teams.
Owners Rep/Project Manager (Current Employee) – Mishawaka, IN – March 7, 2018
A typical day at work would be to start out reading all the emails that usually pile up to about 60 per day. Then acting on all of them. Visiting various projects within the hospital, or travel to remote ones via my own vehicle. Return to the office to review schedules, pay applications, submittals, etc..
Was never micromanaged, expectations were to be met and how I did it was up to me.
I would receive verbal report during shift change then makes rounds to all the units. Obtain any items needed by staff from storeroom. I would handle any escalated issues or address medical situations. There was a lot of trouble shooting since I worked an off-shift on the weekends, I performed chart audits, helped with med passes and treatments, IV therapy, EKGs, lab draws, etc
Central Registraton and Scheduling (Former Employee) – Steubenville, OH – December 9, 2017
I was new to working in the hospital setting, I was trained by some of the registration clerks who had worked in the department for 30 plus years, so they were very knowledgeable and were available when I had any questions.
Great people to work with for the most part. Poor direct management!!!
HR (Former Employee) – Livonia, MI – December 4, 2017
Manager had no clue as to what was going on and they have been with the company for years. The manager doesn't even know the job they managed. They were incapable of developing or coaching employee's. As far as the company, they decided to make a decision and launch a new system before making sure it was the best fit for the companies needs and without thought of the affect it would have on its employees or the company as a whole. As a result, they loss alot of great leaders and employees. The company's moral as a whole was affected.
Manager (Current Employee) – Livonia, MI – November 1, 2017
The organization struggles financially and you will be expected to work the jobs of two people or more without compensation. Tons of red tape, unable to make decisions at the lower to midlevel management.
Working at Trinity isn't for everyone it is a difficult place to work because the hours are long and you're constantly short staffed but if you get past that and the stressful work environment that coworkers put you in the job can be okay only because of the patients you are there to help and feel better during their time in the hospital
Procurement Specialist (Current Employee) – Livonia, MI – August 14, 2017
This workplace is very loud and many of the individuals, like me, are getting ready to leave for retirement within the next year or two. The mentality is very "my team will carry me to the finish line" so those that work hard are used until they leave for better work. Since the company is a non-profit, the pay is not very good and the management is very inexperienced. You are expected to work until you hate your environment and you constantly feel overwhelmed. Many of the managers and staff are uneducated and have little motivation to do anything except talk about personal things or go on their facebook accounts. The turn over rate is extremely high because people either are promoted very quickly (if they are hard workers) or they leave for better paying work and better management structure. You are either met with a manager that is always down your throat or a manager that is never there. If you are able to get into management this is a great place, but anything other than management is really lackluster. I've been here for years and I really dislike everything, but the PTO is hard to pass up and they are great with letting us take off for medical leaves. It is the best part of being there.
vacation time, little to no supervision, inability to fail because no goals are set
too personal, high turn over rate, low rate of pay