If you're a hard worker, look elsewhere! There are people constantly out of their seats talking and not working while you're doing your best to make your quotas for the day. If you say something you're laughed at. Tons of favoritism here. If you're not a favorite and don't play into this game, life will be very difficult for you here at TriWest.

Answered July 20, 2018

Be a brown noser, take naps at your desk, be on your phone instead of your work phone all day, take breaks whenever you feel like it, take long lunches, gossip, gossip, gossip, (that will get you in for the favoritism). Do this and you'll have it made there. Management, supervisors, prefer that type of employee over the ones who actually work.

Answered January 10, 2018

It's not worth it. Just turn around and walk away

Answered December 15, 2017

Don't waste your time and energy

Answered October 25, 2017

DOn't. Keep looking. Not worth your time.

Answered October 23, 2017

It pays good but it's a headache.

Answered September 21, 2017

I had a phone interview for a customer service the woman that called me was not friendly at all. Just like the other responses I felt set up for failure. I even called and will be making a formal complaint. I would not take the job now, if I was treated like dirt from the get go I can only imagine how I would be treated as an employee.

Answered April 29, 2017

RN's beware, the Phoenix case management program is brand new and there's no set process in place. Team leaders telecommute and support for RNs and LPNs is done over instant messaging and screen sharing. Human Resources is focused on the company and has little sympathy for the employee. Upper management displays little empathy or feeling towards their RNs or LPNs. Avoid.

Answered April 2, 2017

If you want to keep your sanity, look for another job where you would be appreciated. The mental anguish is exhausting.

Answered February 27, 2017

Made reps take calls with no training and then lied to senior management that they were trained

Answered January 29, 2017