True Value


Our vision is to help every True Value be the best hardware store in town.

Everyone at True Value is responsible for our brand. It’s much bigger than a campaign or tagline—it’s about everything we say and do.

We have six values that guide our actions:

* Customer First

* Teamwork

* Driven to Succeed

* Integrity

* Respect

* Stewardship.

Our company also gives back to the communities in which we live and work. True Value Foundation is focusing its primary efforts on underserved youth and improving the lives of children, with an emphasis on education and community vitality.


At True Value, we are committed to helping associates feel valued, appreciated and included in driving our success because we all agree that we'll accomplish our best for this company, our retailers and consumers when we work together, inclusively, relying on each other's strengths. We asked our associates to share their thoughts on inclusion and diversity. The words expressed below represent a few thoughts that came to mind.

About True Value

After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.

In 1948, John Cotter founded Cotter & Company, a retailer-owned company
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  • True Value photo: Working at the Corporate Office
  • True Value photo: Working at the Corporate Office
Claimed Profile
Corporate Headquarters:

8600 W Bryn Mawr
Chicago, IL 60631
$1B to $5B (USD)
1,001 to 5,000
True Value website