Our vision is to help every True Value be the best hardware store in town.
Everyone at True Value is responsible for our brand. It’s much bigger than a campaign or tagline—it’s about everything we say and do.
We have six values that guide our actions:
* Customer First
* Driven to Succeed
Our company also gives back to the communities in which we live and work. True Value Foundation is focusing its primary efforts on underserved youth and improving the lives of children, with an emphasis on education and community vitality.
At True Value, we are committed to helping associates feel valued, appreciated and included in driving our success because we all agree that we'll accomplish our best for this company, our retailers and consumers when we work together, inclusively, relying on each other's strengths. We asked our associates to share their thoughts on inclusion and diversity. The words expressed below represent a few thoughts that came to mind.
After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.
In 1948, John Cotter founded Cotter & Company, a retailer-owned company that included 25 independently-owned and operated stores. With the purchase of Hibbard, Spencer and Bartlett in 1963, Cotter not only acquired the company, but also the True Value trademark - a long-standing brand and presence since 1932.
The business has continued to grow and evolve ever since, with a firm focus on supporting growth and profitability for independent hardware retailers.
Today True Value Company, under the leadership of President and CEO John Hartmann, is one of the world’s leading hardlines wholesalers with a globally recognized brand providing its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services like eCommerce ship-to-store, store remodel support and True Value University all within a flexible model which requires no membership.
Committed to long-term sustained growth and success, True Value serves over 4,400 stores worldwide with retail sales in their communities, totaling about $5.5 billion, with 13 regional distribution centers and approximately 2,500 True Value Associates. – less