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TruGreen
Happiness rating is 52 out of 100Below average
3.1 out of 5 stars.
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2.8Work-Life Balance

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Fun and fast paced sales environment with a lot of advancement opportunities!

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This is a great company to work for with a fast paced sales environment and a lot of opportunity for advancement! whether your a seasoned sales person or just starting out in sales this is a great company to work for!
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Terrible

Terrible place to work. Work the good workers to the bone and the people who slack get easy days. When it comes time for your raise they will make up an excuse why you get so little or put a carrot in front of you like a horse and expect you to jump through hoops for a tiny raise

Pros

None

Cons

Dont work here..
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long hours and poor pay

was told I would makr 15 an hour if I transferred to my current branch and I'm still making 14 an hour and you work 10 plus hours a day with little little and poor training

Pros

independent working

Cons

long routes winter layoff and poor pay
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Underpaid

Pay your employees fairly for the risk they are taking by working as a pesticide applicator. Trugreen can be a good job for the right person but sooner or later it will catch up to you. Spraying pesticides on 40 lawns a day 6 days a week can take its toll on your health. Other than the chemical exposure it's a great job, good management and friendly employees. You can stack up a lot of overtime to make up for the low hourly wages. Good exercise outside, especially when using a push spreader, your boots will wear out fast from walking so many miles.

Pros

Freedom, culture of respect

Cons

Exposed to dangerous pesticides constantly
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potential for good commission d rate for a certain portion of the year

For a inside sales rep at TruGreen the timing is everything. If you start at the beginning of the year like i did (January-March) you will go through training and then will basically do the worst type of calls they offer which is strictly outbound calls to customers who have cancelled (many are customers that cancelled as far back as 10 years ago and are irate when they continue to receive calls from anyone including you from TruGreen) You will use the outbound cancel script to try to get them back on a yard plan but it it’s very difficult to actually get a sale for anybody during this due to them being calls to clients who have already cancelled so during this period of time you can expect to make no commission. After enough time around Early March you will start doing different campaigns like outbound calls for fire ant treatments to existing customers in the south. This has a bit of a higher success rate then cancelled customer calls but still no where near enough to hit the minimum weekly threshold to receive commission. Now starting in April until about June there is such a sudden crazy spike of ppl calling it to get service that every employee no matter how bad their performance on outbound is gets switched inbound for non stop inbound calls to order. During this time it is AMAZING because you’re getting so much commission money and your workdays are spent talking to ppl who are calling in wanting to talk to you instead of feeling as if you’re harassing ppl who cancelled 10 years ago. However after June there is a steady decline in inbound call volume and you start doing - 

Pros

Really Good Money and Nice Calls for spring until mid summer

Cons

Outbound calls to cancelled clients and current clients, that aren’t receptive to new products
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Better pay

They training is bit much once you get used to it’s a breeze but they definitely should be offering Customer service Reps more than what they do we have to a lot and they isn’t worth the headache.

Pros

Remote work PTO hour lunches

Cons

Low pay
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A busy workplace with unorganized leadership starting from the top.

I enjoyed my first several months at Trugreen! However, the workload is too much for the amount of pay you start with & theres quite a bit of turnover. In addition, you are told (not asked) to pick up other co-workers slack if you are getting your work done early/sooner than expected. When I had my interview, was told to be a 4 day work-week 10 hours a day, however recently we have “switched” to 6 day work weeks going forward. Just feels there isnt a work life balance and the mood around the plant isnt the same compared to when I started due to most coworkers feel over-worked now. Also.. the equipment isnt what it should be. Have to constantly switch out spreaders, aerators, & spray pumps with other equipment thats not new or fully repaired. Plus, many customers are not happy with the overall customer service they receive or the actual treatments of their lawns. How are you suppose to “upsale” them on other services if theyre not happy with what theyre orginally paying for?

Pros

Job security

Cons

Poor management, 6 day workweek, & under paid for the amount of hard work etc
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It was a good job but not what i needed

It's a sales job so it is what it is. You bring work home with you a lot of the time. The online training course was very helpful in giving you a background in the different types of grasses and trugreen products.The hours are long and stressful if you aren't making quotas but you do have some resources to fall back on but most of it is sub par.

Pros

1 hr lunch, people are there to help

Cons

Work life Balance
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This job really has no pros

They can't get new employees because the pay is low and they don't offer real health insurance.The ones they do manage to hire quickly quit when they realize how hard the work is for the pay. If you are a veteran employee you get worked like a dog to make up for them continuously be under staffed.They do not care what so ever about a employees work life balance.

Pros

it's a job?

Cons

Pretty much everything other than you get to work alone
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Is ok

Basic call center. You’re basically your own boss. Inbound sales was nice no outbound calling but people still got annoyed. Would reccomend. Not many breaks prettt repetitive
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Average call center job

Company used to offer competitions to earn PTO, could leave work once goals and metrics were met, and the employees treated with basic human dignity. Key word is 'used to'. Now it is a slog of micromanagement and whip cracking that comes from the top down without any increase in pay despite the heavier workload. Focus is on micromanaging productivity (better not take any bathroom breaks!) instead of results and actual sales. Went from a decent job to generic call center garbage.

Pros

flexible schedule

Cons

micromanagement, productivity obsession over actual sales and profit
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Nothing

I started with this company having a positive attitude. that went down hill quickly. They are a shady company. they promise their customers one thing and then they do the complete opposite. for example. they tell the customer that the first application is half off, then when they go out there they are doing double and triple applications causing the customers bills to rise from 29.95 to anywhere from 73.95 to over 400.00 depending on what service they performed. I would not recommend working for this company. The staff was nice but business practices not so much.

Pros

Paid time off

Cons

They don't tell you that you don't actually get vaction time you have to use your pto
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easy to get certified, once you are they drain you for all youve got

(andover,ma location)3 bosses and i had trouble getting ahold of any of them when i needed help. Once you're fulltime and certified They dont care about you and only "reward" ppl who bust their butts and they do not at all reciprocate the work you put in. they fund their flashy tablets, and big warehouse, and dirty trucks, when they could instead pay their workers more. IF YOU ARE ALREADY CORE APPLICATOR CERTIFIED YOU WILL BE UNDERPAYED AND OVERWORKED. id only suggest you work there if you are looking to get certified and want to gain experience. just know, you can get a lot more money from other jobs that will pay you more for doing less with just a few months experience even. only gave me a raise when i decided to leave despite ppl being there YEARS longer than me, and that doesn't sit right with me; theyre desperate basically so trust me, they will run you through the gutter and make you think youre getting the fruit of your labor, and they make you feel bad for taking time for yourself. company itself is trash customers will complain to you about the service every week or so.

Pros

company vehicle, PPE is given, lots of overtime, coworkers are alright (from a females pov), 401k, good at helping people get certified quickly

Cons

lots of unnecessary rules (no trust b/w employers and employees), trucks have cameras and microphones, tablet alerts them if you go 1mph above the speed limit, overworked and underpaid
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super fun

absolutely loved this job would recommend to anyone looking for a good paying job and friendly staff:)
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Don't work here unless desperate

That's the whole attitude of management in Sales. Don't train or teach the employees, have the agents do it, and sacrifice their comission to do it. Now they are outsourcing the sales jobs so they don't have to pay comission.

Pros

Remote

Cons

Everything
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They hire you for the season.. you are completely disposable

Unless you are a favorite of the manager, you won't get anywhere. They used to have a management training program that lasted an entire week, 40 hours. They just get away with that. Now Management training is OJT.

Pros

Unless you're a jerk if you need a job they'll rehire you

Cons

Ridiculous 10 hour Monday through Fridays. Anywhere between 3 to 5 hours on Saturday on top of that
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A lot to learn but more to sacrifice

Worked for a year and it felt like another number in the system and it wasn’t rewarding to put hard work in and you just are overlooked they have people who quit and hire fast

Pros

On your own

Cons

Bad company
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Horrible

Lots of Overtime can make a good weekly paycheck. Horrible management. After 4 years I received a 34cents pay increase. No room for growth within the company
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Companies trash STAY AWAY

They treat you like garbage manager literally told me to kill my self in a “joke” they over work you and don’t pay you enough for working in 115-120 degree heat the job IS TRASH STAY AWAY MANAGEMENT IS TRASH

Pros

Nothing

Cons

Everything
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Sales cold-calling, lots of pressure, as could be expected

My direct manager was pretty good, he was reasonable and relatable. Who he worked for was pretty out of touch with my department. Didn't feel like this company was open to new opinions. Hard to motivate to go to work and cold call people...

Pros

Got a lot of exercise walking neighborhoods

Cons

sales pressure, atmosphere, selling chems
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Its ok

Its ok. Worked a ton of hours and noone ever listened to you. They didnt care if you left or not to drive to keep good employees, always felt way to stressed for a simple job
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Overall rating

3.1

Based on 3,761 reviews
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Ratings by category

2.8Work/Life Balance
3.1Compensation/Benefits
2.8Job Security/Advancement
3.0Management
3.0Culture

Ratings from women

2.5
InHerSight Score
2.3Personal Development
2.6Career Opportunities
2.5Family Support
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