What is it like to work at TTEC?

3.4Work/Life Balance
3.0Job Security/Advancement
Great place if you need money
Written by Customer Service Advocate (Former Employee) from Temple, TX on August 13, 2018
I initially liked working here. Overtime was available for quite sometime so that was nice. Then as months went by, they got more strict and became unfair. We were no longer allowed to eat on the floor and only allowed two 15 minute breaks and one 30 minute lunch. That's not enough time to do anything. Overtime became limited and after 90 days on the - more ... floor, you're supposed to get a raise. That never happened. People that were on the floor less than me got their raise somehow. It's all favoritism. Some people were barely ever on the phones, but never got in trouble. I spent all my time there an ... - less
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