Questions and Answers about TTEC

Here's what people have asked and answered about working for and interviewing at TTEC.

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  • What is the work environment and culture like?
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96 questions

There is no “I” in team for starters, # 2 - a good company takes care of their employees and rightfully so, if I was CEO of a major corporation I’m going to make darn sure that my employees are happy and receive on a regular basis constructive coaching feedback that will BUILD my employees so they feel empowered and work on the basis of “A job worth doing is worth doing well”. Ttec please note that negativity and threats is only hurting the company by resulting in a higher attrition rate and the money that has to be spent over and over to hire new employees and it also costs money to train new employees, time is money...treat your employees with dignity and respect and groom them for your position which means if you groom them for your position, retirement on a sandy beach watching the waves roll in - now thats a job worth doing well that pays off in the long run

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It all depends on what location you work at and which campaign your on

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0-1 years you get 7 days vacation called Paid Time off and 3 days of Wellness time. You earn about 2.33 PTO hours every 2 weeks when paid which I like as most companies you have to work the year before you get the hours. You do have to be disciplined not to use it as soon as you get it. Thereafter, it increases in increments so at 1.01-3 years it is 10 days+3 days, 3.01-5 years is 12 days+3 days.

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Carefull, they will tell you that you are interviewing for specific job, when you get there it may be something else. Middle of my interview had to ask what I was interviewing for! Much lower pay etc.!

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Use leadership skills to inspire get rid of impissible goals, and strive to keep associates.

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They ask questions you answer

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I saw an ad on Facebook and I went and applied in person.

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Stressful, can understand stress related to customer service issues with callers. However, cconstant threat of disciplinary action related to goals and metrics that are very unrealistic.

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Depends on your reliability.

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