great when I first started but became more stressful though my time there
MSR/Teller (Former Employee) – Greeley, CO – October 15, 2018
When I first started its was easy to get going, after the nervousness of taking call from complete strangers subsided. Company even had employee engagement events, some meant to raise funds for holiday events, free coffee, free coco. Toward the end of my employment there coffee was sold via their company kitchen. The events basically dress down themes and the occasional holiday event.
The responsibilities were added on during the time, that increased stress and made it harder meet client expectations, adding other departments tasks, like on taking debit card fraud calls and client eliminating services that members relied on, that caused them to yell on the msr that had to explain why client did what they did with out really know why our selves. I accepted a position in the wire department thinking it was less stressful. Which its was for a month then Ttech management remembering we were trained in deposits, added those calls, and made a less stressful position more stressful than just the deposits calls I had previously. It started me thinking about changing directions, getting another job I hope to enjoy going to and can see doing for many years.
high stress, and have to talk to strangers like they are friends and solve or help service their accounts