Membership Coordinator (Former Employee) – Watertown, MA – November 13, 2018
Good company to work in. They are very big and getting everyone involved, team work and overall employee well being. I did get the opportunity to learn a lot during the short period of time I was there.
Pricing Specialist / Claims Analyst (Current Employee) – Watertown, MA – October 29, 2018
Tufts Health plan on a whole is a good company .The culture is inclusive to a variety of cultures , ages , and Medical status. The flexibility of working from home is enjoyable and helpful ; when there are the bad snow days .
Claims Examiner and Senior Analyst/Team Leader (Former Employee) – Watertown, MA – October 21, 2018
It has been a while, but I remember my data entry position entering insurance claims when I first started then was promoted to claims examiner and reviewing claims that were rejected due to diagnosis claims and procedure claims.
good place to work - tough time right now - they are growing too fast and can not keep up
Director of Precertification Operations (Current Employee) – Watertown, MA – October 2, 2018
Was a great place to work - not so much now - taking on so much new work but continue to be under resourced to meet deadlines timely and efficiently > have promoted me over the past 20 years and I am happy about that . They seem to have a difficult time balancing other work with IT work currently leaving important work effort to be managed without adequate resources .
Overall great culture, everyone comes to work to accomplish one common goal, and it shows in the work that is produced.
Project Coordinator (Current Employee) – Watertown, MA – September 9, 2018
The culture at Tufts Health Plan is one of the best corporate cultures a employee could ask for. The organization continually works to promote from within, as well train their employees to advance their career. I highly recommend THP to all of my friends as not only a great place to start your career, because their are so many different areas within you can grow into.
Temporary Employee (Former Employee) – Watertown, MA – September 2, 2018
Tufts Health plan as a company is a fantastic place to work. They have lots of benefits and genuinely care about their employees. However, the specific department that I worked for started going through changes in the last year. The changes resulted in mismanagement, poor morale, and work place politics that made advancement difficult and unfair. The compensation was not enough for the level of stress on this job and there was severe micromanagement with no room for creative thinking or independence.
Enrollment Specialist (Former Employee) – Watertown, MA – August 23, 2018
One of my best work experiences. They promote optimum health for the employees. Pay is great. Workload is ideal. The people are great to work with. I can't really think of anything negative to say about Tufts.
Administrative Assistant III (Current Employee) – Watertown, MA – August 22, 2018
I love this company, would work here the rest of my life if I could. It's a far commute for me so I'm not sure I can do it forever but if I can make it work I will. Great company, great opportunities and great benefits.
Member Service Representative (Former Employee) – Watertown, MA – June 22, 2018
Responded to members inquiries in the most efficient manner. • Collected and documented all details of member interaction (inquiry, comments and information) into the Tufts Health operating system. • While logged in the phone queue, demonstrated expertise of job functions by minimizing call handle times, by actively listening, and probing providers during the initial call to determine the purpose of the call. • Professionally educated providers on Tufts Health’s policies and procedures and how to effectively interact with Network Health to optimize the member’s experience. • Demonstrated working knowledge of all information and updates pertaining to new and/or changes to existing: products, procedures, customers, across all business lines. • Researched and provided information regarding, but not limited to, claims/reimbursement, eligibility, benefits, provider contract status, clinical/authorization procedures, online reference materials such as provider manual and payment policies.
Unparalleled Benefits in a Relatively Relaxed Corporate Culture
Behavioral Health Intensive Care Manager (Former Employee) – Watertown, MA – June 12, 2018
The culture at Tufts Health Plan is fairly fast-paced, but rather than feeling stressful, it usually feels exciting. The leadership are forthcoming about changes in healthcare and in our jobs and are very reassuring in times of tumult (such as a certain political regime change a few years ago). The benefits the company offers are amazing, with my personal favorites being pet health insurance and on-site massages.
HEDIS Coordinator (Former Employee) – Watertown, MA – June 7, 2018
At Tufts, although often expected to meet deadlines in a timely manor, has a very relaxed and understanding culture. The cafeteria makes lunch easier to access and offers healthy food at great prices! Overall great atmosphere.