Overnight Security Supervisor (Current Employee) – Sunny Isles Beach, FL – March 26, 2018
Knowing when to give positive feedback is half the battle. Common instances which warrant recognition are when you’ve noticed your colleague demonstrate exceptional skills, when they’ve achieved a personal goal or when they’re in need of encouragement. Keep in mind that reasons for giving feedback should be measured based on the individual, not on the size of the achievement.
Captain/Server (Current Employee) – North Miami, FL – October 29, 2017
Was about to start my career in working with Turnberry ocean colony for lifetime but Life come with different plan and as the birth of my child has changed that and I am heading in the same direction on a different app
Pool Attendant (Former Employee) – Sunny Isles Beach, FL – October 23, 2017
Great place to grow, and learn about the business. However, management will make it impossible for you to advance, and truly improve career wise. They value their own opinion too much, and do not consider each individual employee as a fully mature and responsible human being, capable of making their own decisions or suggestions on how to improve service. Service will never be 5 stars because of this, so I feel bad for this place. It was glorious back in the day, but not anymore.
Pool Attendant (Former Employee) – Sunny Isles Beach, FL – March 5, 2017
Would not recommend working for this company. TOC is not an ideal work environment. Management has no idea what their doing and very very dysfunctional; Hours are continually being cut. You will be expected to be available 24/7. They make it known that everyone is replaceable.
Advice to the Board Members: Bring in professional management. Understand what's actually going on at your Company and how it works.
Spa Assistant Director (Former Employee) – Sunny Isles Beach – March 16, 2014
Turnberry Ocean Colony in Sunny Isles Beach. It was considered the first of its kind, and the best in south florida. I started here as a hostess part time, and quickly move my way up the food chain to Assistant Spa Director. Im assuming youre questioning, why would someone move from Food and Beverage to a Spa? Well, I worked for a year assisting my Food and Beverage director for two years. I literally ate, slept and breathed Turnberry Ocean Colony. I knew every resident by name, their childrens, neice's, nephews, grandchildren's names. I knew their allergies, their favorite ice cream, what would make them happy when they were down, how to approach them when they were upset. I assisted my Food and Beverage Director with all the special events for the residents, and private events. We threw everything from a children's party to elaborate weddings. I did this all with the position as a server. I learned everything i could about the Hospitality Industry, patience, and the drive to work harder. One day the controller approached me and started asking me questions about Purchase orders, budgets, payroll, events and anything in between. The following week they told me that I would now be training with the spa director to become the acting spa director. The training took 3 days....The residents were alerted that I would be taking over after 60 days and a Spa Director was put into the position. I increased revenue annually by over $65k, turned the spa into a new social atmosphere for the residents, brought in larger clientele, added new retail products, new lines, procedures, packagesmore... and created a working list to continue development of all the therapists.less