Working at Twilio

What is it like to work at Twilio?

4.1Work/Life Balance
3.8Compensation/Benefits
3.8Job Security/Advancement
3.7Management
4.2Culture
4.0
Company is doing well and many people love it, but wasn't for me
Written by Technical Support (Former Employee) from San Francisco, CA on October 30, 2018
I imagine many of the teams are very happy to be there and truly enjoy what they are doing. I worked in the IT department where there was gross abuse of the unlimited PTO policy for the few Full-Time employees. Most of us were contractors being promised "conversion" full time repeatedly. I understand there are many factors that I was not aware of, but - more... it was not a good experience for me. I think others may have a difference of opinion. That said, my experience was that there was a lot of competition and in-fighting amongst the team. That said, I wish them the best and I have no doubt that the ... - less
ProsLunches and Dinners most days, fast moving, agile, culture centric
ConsHigh turnover, top heavy org, disorganized
See all 9 Twilio reviews