TwinSpires.com Employee Reviews

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1.0
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Stressful
Customer Service Representative (Former Employee) –  Lexington, KYSeptember 6, 2019
You will receive many calls from wagers yelling at you. Cussing or upset. Management is unhelpful and they got angry becuz I forgot to punch my times in a few times when coming back from lunch.

They will fire you randomly.
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1.0
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The management made it stressful and was laid off unnoticed
Customer Service Representative (Former Employee) –  Lexington-Fayette, KYJuly 26, 2018
Supervisors and management were rude.. The manager team don’t help much. When you ask them for help or any simple questions they give you attitude. And the schedule was flexible.
Pros
Free lunch on horse racing day
Cons
No
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5.0
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Good Place to Work
Senior Software Engineer, 40hrs/wk (Current Employee) –  Louisville, KYJuly 18, 2018
It is pretty easy going most of the time because they try and adhere to good agile development practices. They went through a growing phase with development being moved to Louisville.
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4.0
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I'd rather not answer
CSR/Totalizator Machine Operator (Former Employee) –  Lexington, KYApril 19, 2018
I don't appreciate being required to share my personal opinion. I don't need to be spending time making up feelings about things of which I know nothing.
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5.0
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Fun place to work
CSR (Current Employee) –  Lexington, KYSeptember 21, 2017
Great place to work they take care of there people and if you enjoy horse racing it is better. Good advancement opportunities and paid time off. As well as a decent yearly bonus.
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3.0
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Fun culture, mislead Management
Outbound Sales Representative (Current Employee) –  Lexington, KYMay 10, 2017
This is a fun place to work, great people and it's pretty easy and stress free. Things only get stressful when Corporate makes questionable management decisions and there's little to no communications.
Pros
Easy work, great people
Cons
Little to no communication from corporate
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2.0
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Every member of management has been reduced to agent status
CSR - Customer Service Representative (Current Employee) –  Lexington, KYMarch 28, 2017
Ever since they started taking wagering phone calls, nothing has been productive or pleasant. Don't work here if you can help it. It looks nice on a resume, but isn't worth it.
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4.0
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Great chance to be part of a growing company from the ground up...
Marketing Manager / Content Manager (Former Employee) –  Mountain View, CAJuly 31, 2014
Was amazing to get the opportunity start with a company from the very beginning (even before the beginning)! Also, a great place to get hands on experience across multiple marketing and advertising disciplines while working with some of the most amazing, talented people in Silicon Valley.
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Overall rating

3.2
Based on 9 reviews
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43
31
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Ratings by category

3.1Work/Life Balance
3.8Compensation/Benefits
3.6Job Security/Advancement
2.8Management
2.7Culture