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U-Haul careers and employment

Work happiness
Scores based on about 980 responses to Indeed's survey on work happiness
Work Happiness Score
Do people feel happy at work most of the time?
Above average
Do people feel they are achieving most of their goals at work?
Above average
Do people feel they have the time and location flexibility they need?

About the company

Joe Shoen
Company size
more than 10,000
$1B to $5B (USD)
Consumer Goods and Services

Jobs near you

You're seeing U-Haul jobs close to Ashburn, VA.


Customer Service Representative

Falls Church, VA

20 hours ago
View job

Customer Service Representative

Chantilly, VA

12 days ago
View job

Customer Service Representative

Gaithersburg, MD

14 days ago
View job

Hitch Professional

Rockville, MD

30+ days ago
View job

customer service representative

Rockville, MD

30+ days ago
View job
See 6 jobs near Ashburn, VA


Salary estimated from 7.5K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$12.11 per hour
-11.7%below industry average
General Manager
$14.82 per hour
-24.0%below industry average
Reservations Manager
$12.33 per hour
-1.1%below industry average

Customer Service

Customer Service Representative
$12.11 per hour
-11.7%below industry average
Reservation Agent
$11.81 per hour
-0.2%below industry average
Customer Support Representative
$15.41 per hour
10.5%above industry average

Installation & Maintenance

Facilities Technician
$16.32 per hour
-1.0%below industry average
$14.49 per hour
-25.1%below industry average
$12.82 per hour
-33.2%below industry average


Reservations Manager
$12.33 per hour
-1.1%below industry average
General Manager
$14.82 per hour
-24.0%below industry average
Assistant Manager
$15.19 per hour
1.9%above industry average


Employees at U-Haul have reported receiving these benefits. They will vary by role and location.

Flexible schedule
Retirement plan
Vision insurance
Health insurance
Paid time off
Dental insurance
Stock ownership plan
Monthly bonus
Employee discount
Bonus pay
Yearly bonus
Life insurance
Gym membership
Commuter assistance
Stock options

Rating overview

Top 53% in the industry. Rating is calculated based on 4.0K reviews and is evolving.



Customer Service Representative in Sterling, VA 20166
on December 14, 2019
Help me mostly to have better driving experience
It good start job for anyone to staotrt you will start alot.The bulk of my experience working for U-Haul was positive.easy to help customers get what they need, and makes you feel good to do so. work is consistent and fun. once you get the hang of it, helping customers.
Senior Reservation Manager in Plano, TX
on July 6, 2020
Decent benefits but terrible pay and lack of diversity in higher level positions
I strongly believe Uhaul is aware of their compensation and diversity issues. There is always room for improvement and advancement opportunities for minorities is a start in the right direction. If you take a look at all of the Executive Level positions, most if not all are not minorities therefore it gives those in a lower position no hope of the possibility of advancing.
Sr Agent Customer Service/Roadside Assistance in Akron, OH
on July 5, 2020
It has been a while
Uhaul was a great and fun place to work. The only complaint i had was when the required WAH to work a minimum of 32 hours a week, and at that time i could not work that many hours
Lot Attendant in Phoenix, AZ
on July 2, 2020
Last Resort emploment.
U-Haul is not a company you go to for a long term career. I gave it three years so don't think I'm a short term employee that's jaded. Minimum wage, long hours in the Arizona heat and benefits that aren't even worth the energy to type about. If it's living in a box or working at U-Haul, see how nice the box is before applying.
Front Desk Receptionist in Prattville, AL
on July 1, 2020
Fun work place
I enjoyed the staff members & the king of work I did, it just wasn’t productive enough for me & needed a higher pay. It is a great place for a first job.
Customer Service Representative in Falls Church, VA
on July 1, 2020
Its for younger people
It was not too much going on and the management needs some more help. It was very few employees doing peek times. Customer service at some stores are good.

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Questions and answers

People have asked 205 questions about working at U-Haul. See the answers, explore popular topics and discover unique insights from U-Haul employees.

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Interview insights

Insights from 711 Indeed users who have interviewed with U-Haul within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

There wasn’t one I worked for a dealership.

Shared on June 1, 2018

If your a hands on person. Why you left your old job. Basic interview questions

Shared on May 31, 2018

Lots .. How my work ethic is, how I would handle certain situations etc..

Shared on October 4, 2017