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Happiness rating is 63 out of 100Average
3.5 out of 5 stars.
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U-Haul Careers and Employment

Work happiness

Scores based on about 1,491 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
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About the company

  • CEO
    Joe Shoen
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    Transportation & Logistics

Jobs near you

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Customer Service

16 jobs


Salary estimated from 8K employees, users, and past and present job advertisements on Indeed.


Employees at U-Haul have reported receiving these benefits. They will vary by role and location.
Flexible schedule
Retirement plan
Vision insurance
Health insurance
Paid time off
Dental insurance
Stock ownership plan
Monthly bonus
Employee discount
Bonus pay
Yearly bonus
Life insurance
Gym membership
Commuter assistance
Stock options

Rating overview

Rating is calculated based on 5.4K reviews and is evolving.


Customer Service Representative in Sterling, VA 20166
on December 14, 2019
It good start job for anyone to staotrt you will start alot.The bulk of my experience working for U-Haul was positive.easy to help customers get what they need, and makes you feel good to do so. work is consistent and fun. once you get the hang of it, helping customers.
Sales Representative in Remote
on June 12, 2021
This job is good. I pays Well and you provide your own availability. Managers are nice and caring. Flexible work schedule and generous with giving time off
General Manager (GM) in Grand Prairie, TX
on June 11, 2021
I have worked here at U-Haul for three years as a general manager. Great for people with background issues, they pay for full time employees' benefits, and normally take care of their employees.There is to much reliance on Part time employees. Upper management discourages full time employees, because of the cost of benefits. As a GM work life balance is hard, because they post your cell phone around the facility and it constantly goes off. I am very customer centered, but after working 60 hours, it is hard to answer the phone at 2 in the morning and then go in at 6:00 am. There is not a lot of room for advancement. After the GM position, there is only Marketing Company President, and these positions are hard to get due to the company wanting "U-Haul" experience.
Assembly Line Worker in Tempe, AZ
on June 9, 2021
Teamwork and good work experience work with different people. Not always the same job. Roate to different lines and help out co-works on different lines.
Customer Service Rep in Oshkosh, WI
on June 7, 2021
The workload is taxing with no appreciation whatsoever! They only hire "moonlighters" too, which means they will lead you to believe you're getting good hours for this csr job, but in fact youll just get them in the beginning and once your trained they will cut them and tell you there's not enough payroll. Then they will hire more people for YOU TO TRAIN then cut your hours after that as well as the new trained employees. They flip through so many managers because they treat them unfairly too, so when ever a manager leaves or gets fired they will demand you to cover the stores hours until they find a new manager! It's a vicious cycle that messes with your life unless you don't mind having an unpredictable schedule.

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Questions and answers

People have asked 258 questions about working at U-Haul. See the answers, explore popular topics and discover unique insights from U-Haul employees.

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Interview insights

Insights from 909 Indeed users who have interviewed with U-Haul within the last 5 years.
Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

There wasn’t one I worked for a dealership.

Shared on June 1, 2018

If your a hands on person. Why you left your old job. Basic interview questions

Shared on May 31, 2018

Lots .. How my work ethic is, how I would handle certain situations etc..

Shared on October 4, 2017

U-Haul locations

Phoenix, AZ
Houston, TX
Chicago, IL
Las Vegas, NV
Atlanta, GA

What's being discussed at U-Haul?

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  • article
    What’s it like working at U-Haul?
    Published on May 24, 2021