Happiness rating is 60 out of 100
3.5 out of 5 stars.
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U-Haul Careers and Employment

Work happiness

Scores based on about 3,031 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they often learn something at work?

About the company

  • CEO
    Joe Shoen
    approve of Joe Shoen's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
    Transportation & Logistics
  • Headquarters
    2727 North Central Avenue Phoenix, AZ 85004
  • Link
    U-Haul website
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Jobs near you

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Customer Service

12 jobs


Salary estimated from 16.3K employees, users, and past and present job advertisements on Indeed.


Employees at U-Haul have reported receiving these benefits. They will vary by role and location.

Flexible schedule
Retirement plan
Vision insurance
Health insurance
Paid time off
Dental insurance
Stock ownership plan
Monthly bonus
Employee discount
Bonus pay
Yearly bonus
Life insurance
Gym membership
Commuter assistance
Stock options

Rating overview

Rating is calculated based on 6K reviews and is evolving.



Customer Service Representative in Sterling, VA 20166
on December 14, 2019
It good start job for anyone to staotrt you will start alot.The bulk of my experience working for U-Haul was positive.easy to help customers get what they need, and makes you feel good to do so. work is consistent and fun. once you get the hang of it, helping customers.
Sales and Reservations Agent in Dallas, TX
on August 7, 2022
They want you to make so many reservations and lie to customers about availability. Manager was always sassy. Everyone on their phones in the field. you can’t call in to work at all or they will fire you not like most jobs. They expect so much and pay so little. No benefits. Uhaul is for a bunch of nobodies if you’re a nobody then go apply for them everyone there is uneducated terrible customer service only 1 break and it’s 15 min
Customer Service Representative and Forklift Operator in Palm Bay, FL
on August 6, 2022
The employees here all get along and try to have a good time while working. When it gets busy it's important to get to work, but with everyone pulling their weight it is easy to handle. Management is understanding and flexible as long as you give notice and do your part to keep the business operating smoothly. Plenty of room for promotion within the company if you are willing to put in the effort. It can also be nice to help customers, sometimes you can really make someone's day and that feels nice to do.
Customer Service Representative in Greensboro, NC
on August 5, 2022
Managers are super cool and flexible on work hours. The people you deal with day to day are a mixed bag some good some bad but from a day to day perspective it is a fun place to work and stay in shape!
Technical/Software Support Specialist & Call Center Trainer in Phoenix, AZ
on August 4, 2022
Working at Uhaul was like working with family. Everyone really cared about me. Too bad I had to move. I would recommend working here and the food there is great too!

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Questions and answers

People have asked 285 questions about working at U-Haul. See the answers, explore popular topics and discover unique insights from U-Haul employees.

See questions about:

  • Salaries
  • Work from Home
  • Hiring Process
  • Drug Test
  • Working Hours
  • Benefits
  • Interviews
  • Dress Code
  • Part Time Jobs
  • Job Opportunities
  • Office Locations
  • Attire
  • Background Check
  • Training
  • Working Environment

Interview insights

Insights from 1.3K Indeed users who have interviewed with U-Haul within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

What are you looking for in this job. What are your goals.What skills could you bring to the company.

Shared on March 3, 2021

He didn’t ask me a lot of questions just my name and age

Shared on September 20, 2020

Are you ready to work?

Shared on June 5, 2020

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