Questions and Answers about U-Haul

Here's what people have asked and answered about working for and interviewing at U-Haul.

View all 142 questions about U-Haul

If you were to leave U-Haul, what would be the reason?

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21 answers

I would be very blessed to have a job and I would give it 110 percent all of the time.

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Poor management, minimum wages paid to keep corporate stock prices & dividends high. No profit sharing, no respect for employees. U-Haul uses people, then gets rid of them. People are "disposable."

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The job is stressful. Working and training young people that's difficult to relate to is not easy but doable.management can be difficult at times because the higher ups are difficult, but it comes down to work ethic. If your a worker you work. You come in do your shift as good as you can and go go home. What other people do their responsible for. Customers are sometimes unbelievably horrible nasty disgusting people but most are pretty good you deal with good and bad. The job is stressful.

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Because the facility housekeepers are looked as lower than and the people renting out the trucks in office are the golden child. When not serving customers, sitting playing on phones rather than moving around dusting, cleaning windows, etc. They take no initiative, lazy as ever and manager allows it.

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2
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They keep older employees who have been demoted and only stay with Uhaul because they don't know anything else. Those employees have a grudge and target younger, newer employees. It's a waste of time.

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2
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For what I did and had too do I thought I'd get paid more. I was there going on 2 full years and not once did I get a raise.

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3
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My main frustrations come from other co-workers who have been there longer and get a free pass at bad behavior.
Late to shifts, standing around not being proactive, actively avoiding work, and punching out early are all things I've witnessed on the job. The pay and hours for part time stagnates after your first six months and after that you're expected to tack on as many other skills and menial tasks as possible so they can run the store with the bare minimum people without compensation.
End of the month is h*ck on earth. Customers are stressed out and rude, and co-workers bumming around not actively keeping the store running adds fuel to the fire.
By no means is this the fault of the manager, rather the people this job attracts. Most of these kids have only worked one or two jobs before so they expect no consequence once their shift is done and they punch out without any thought as to the closing shift that comes after them.

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Not having the support and tools to do your job. Expected to get it done alone, using sticks and stones (so to say).

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1
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The low pay

Answered - Customer Service Representative (Former Employee) - Phoenix, AZ

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I feel like I don't even work there. Nobody ever gives me recognition for anything, not even when I move pallets and couches and mattresses by myself. I can't even remember the last time my boss has said anything to me. The first time they talked to me was to almost fire me. Storage gets treated like maids instead of respectable employees who hold the weight of the company on their backs. After all, storage is where most of Uhaul' s income comes from.

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