Not a safe job due to more than strict and unfair Attendance Policy, Unfair Pay, not worth the stress from management, rather than customers
Escalation Agent (Former Employee) – Phoenix, AZ – December 12, 2018
There are constant and very frequent changing guidelines in daily workload, micro-management, too strict of a attendance policy: If you ever call a day out due to sickness, your promotion is already off the table. If you treat U-Haul as your Life and not as your job, you will be fine. Don't expect to have a family/private life since you won't have time for that. There are "cliques" like in High School and people are getting favored over others. When it comes to getting payed, men (still) receive a lot of higher wages, seniority also does not count when it comes to wages. Additionally to the stress situations resolving customer issues, supervisors load on more stress instead of helping. The higher people rise on the manager scale, the less they actually work and rather socialize and "delegate" their workloads. Although working remotely from Home, you have the feeling that someone constantly looks over your shoulder and feel controlled - but even if they tell you that you are a supervisor - your hands are still bound and you still can not make decisions.
Fringe Benefits, work from home
clique-environment, need to be in the "in-crowd" to further advance, if you get sick you will not be promoted or fired, un-fair pay scales, senority does not matter