Questions and Answers about U.S. Bank

Here's what people have asked and answered about working for and interviewing at U.S. Bank.

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  • What is the work environment and culture like?
  • How are the working hours?
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171 questions

"Management should be fair to all employees. Employees should not be given the choice of the work that they will and not processed. The workflow should be evenly and distributed to all employees. Supervisors shouldn't be allowed to retaliate against employees which happens often because of disagreements but should be able to help solve an issue and the problem at hand.When this is not done employees will quietly leave this company without coming back. U.S. Bank should work on exit interviews with employees because there is a very unfair treatment and they do not listen to employees. Managers should not play favoritism. Upper
Manager and HR should investigate managers behavior. US Bank said they don't tolerate Retaliation or Prejudice how would they know if your not their to endure it. Employee are afraid to report to HR because HR believe the managers

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I was laid off because the department was downsizing because another bank bought US Bank. The main office of the bank moved to another state.

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Ice found that as a black employee I have to work especially hard to not be seen as "hostile," or having an attitude when I dont . I'm very friendly but the moment a customer is rude or calls you a name I'm told to kill them with kindness while everyone else "white " can say what the want and act how they want.... None of my employees are loyal, they smile in each others faces and the second they step away they are digging each other. Make no sense to complain, nothing is handled, all the time wasted "investigations" lead to nothing.... customers are jerks 80% of the time, always looking for someone to blame when they dont handle their money. Management does not back you at all

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They pay bi-weekly, but it isnt much unless your high up there. Dont expect to afford rent or a mortgage on it, especially if you are a call center or lock box employee.

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The Enviroment

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Yes, they offer employees their top line banking account where non employees would be required to have a rather large savings to be able to have.

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Need's evening work, between 6pm-10pm.

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If you choose to bank there, the employee discounts are really good (they owe it to you for how they treat you). Everything else is terrible. Like one other person said, I'm also not sure why they're a "most ethical" company.

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You do web based training the first month that teaches you nothing about how to do your job. Then you're thrown into work and expected to know everything. Management will get upset if you make mistakes.
After the initial new hire training, there will be ongoing web based training that you do in between customers. They don't set aside time for you to work on it.

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