U.S. Cellular Careers and Employment

MIS systems are 20th century. Still a spreadsheet culture. Financial systems management is poor. The VPs are in over their heads. New president trying to change the mom and pop business culture, but senior management does not have the skills needed to get the job done.

Retail Wireless Consultant in Wisconsin

on July 21, 2021

A Good Company

UScellular is a good company that takes care of customers and employees. They provide good pay and benefits and limitless earning potential. Management is supportive and helpful.

Retail Sales Associate in Lewisburg, WV

on July 18, 2021

Sales goals are top priority

I worked at the lewisburg west virginia store. It was a great store with great culture until fall of 2020. We got a new store manager that made it clear she didn't want to be there and didn't respect any of us. One by one we all quit. A big store can't succeed with no leadership.

Customer Service Representative in Tulsa, OK

on July 10, 2021

nothing

Okay, place to work if you are between jobs. Nothing wow about this job. I was attending Grad school which worked with my schedule. Management was awful.

Retail Wireless Consultant in Hillsville, VA

on July 7, 2021

Not that bad

Pay is amazing but growth is practically nonexistent in the territory I was in. I was in the Leadership development pipeline twice and they still went with external hires for all the management positions that came up.

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Questions and answers

People have asked 86 questions about working at U.S. Cellular. See the answers, explore popular topics and discover unique insights from U.S. Cellular employees.

What is the most stressful part about working at U.S. Cellular?

What tips or advice would you give to someone interviewing at U.S. Cellular?

What is the interview process like at U.S. Cellular?

I was recently hired for a retail position. I hadn't smoked for quite a while in preparation for the drug test but I'm not sure if I'll be okay to start again or not. Does US Cellular randomly test and if so, how often?

How long does it take to get hired from start to finish at U.S. Cellular? What are the steps along the way?

As a retail wireless consultant do you get any weekends off?

How are the working hours at U.S. Cellular?

On average, how many hours do you work a day at U.S. Cellular?

What drug screen do they do? Urine or hair?

Do they require drug screens?

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Interview insights

Insights from 218 Indeed users who have interviewed with U.S. Cellular within the last 5 years.

Favorable experience

Interview is average

Process takes about two weeks

Interview Questions

Was I capable of being discriminated against and be okay with it? Was I okay with being fired for no reason bc someone didnt like me?

Shared on March 30, 2020

Tell me about a time you had to earn someones trust. How did you respond to upset customers ( specific examples)

Shared on March 29, 2020

Ask about your experience working with people, experience with the phones

Shared on November 5, 2018

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What's being discussed at U.S. Cellular?

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Professional development
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Mission and values
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PTO and work-life balance
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Work from home
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COVID-19 response
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What’s it like working at U.S. Cellular?
Published on May 24, 2021

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