U.S. Cellular Careers and Employment

Working with company has been easy .. the customers are lovable but goals and quotes can be stressful due to times of slowness. Location is the key. customers make the difference, pay is okay but your commission and commitment is what makes it work. Management is okay but there there to make money. You have to stay on them to make sure your personal advantages are taking cared for. Overall this company is great but it’s the inside Ppl you work with.

Technical Support Man in Waukesha

on October 14, 2021

Good benefits, lots of drama

I worked for the company 7 years. Moving up to manage the technical support role with in a very short time. Possibilities to move up within the company are there but you will have to constantly put in a ton of work that is rarely recognized or overlooked due to the face paced nature and disorganization of the company. As a manager, or coach as they coined the term, you are constantly the middle man and so you are constantly trying to inspire your team but also hold accountability for the many different things they try to put in place which seemed to change on a monthly basis so there was no consistency. Everyone is confused, no one quite knows what they are doing and praise seems to only come to those in higher management positions. What once used to be a company that thrived on culture which caused people to stay working there for sometimes decades has turned into revolving door of employees leaving the company due to a dry dull culture that inspires no one anymore. The benefits and pay are great so its a good start but I would make sure you have a side hustle or other plans for a career because no matter how much work for the company you do you are easily replaceable.

Wireless Sales Consultant in East Peoria, IL

on October 11, 2021

Awful leadership and team

District manager was incompetent and all my coworkers struggled with sobriety, so I was often responsible for too much as an autistic employee........

Retail Wireless Consultant in Stillwater, OK

on October 5, 2021

I miss it

Was let go when my corporate store turned dealer. I loved my manager and my colleagues. Compensation was really good. The quotas could be a bit unrealistic some months.

Retail Sales Consultant in Jacksonville, NC

on October 1, 2021

Pay

They are so full of their own lies. They say they are a dynamic organization concept but don't follow their own standards. They show favoritism to the people they like and put down everyone else.

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Questions and answers

People have asked 93 questions about working at U.S. Cellular. See the answers, explore popular topics and discover unique insights from U.S. Cellular employees.

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What is the interview process like at U.S. Cellular?

I was recently hired for a retail position. I hadn't smoked for quite a while in preparation for the drug test but I'm not sure if I'll be okay to start again or not. Does US Cellular randomly test and if so, how often?

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What is the vacation policy like at U.S. Cellular? How many vacation days do you get per year?

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As a retail wireless consultant do you get any weekends off?

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Interview insights

Insights from 236 Indeed users who have interviewed with U.S. Cellular within the last 5 years.

Favorable experience

Interview is average

Process takes about a week

Interview Questions

Was I capable of being discriminated against and be okay with it? Was I okay with being fired for no reason bc someone didnt like me?

Shared on March 30, 2020

Tell me about a time you had to earn someones trust. How did you respond to upset customers ( specific examples)

Shared on March 29, 2020

Ask about your experience working with people, experience with the phones

Shared on November 5, 2018

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What’s it like working at U.S. Cellular?
Published on May 24, 2021