I worked for the company over 10 years. It used to be an excellent place, great morale, felt appreciated and was an open door company where the employees mattered. Fast forward to 2015. Between a new CEO and a new manager, things are now terrible. Expectations are no longer achievable, leadership has turned into puppets, and there is no open door policy. If you don't like things, there is the door. You are expected to take 75 to 100 calls a day. You need to say things to the customers as they want you to. You need to collect on each account to not get fired. Constant stress of meeting expectations and more stress of the changes. All the good leadership was run out by the new manager. He is a phony. Recently things went from seniority to ranking. You now get selected for shifts, time off, jobs ect. Based on how you rank. Now employees are expected to work nights, weekends and holidays. Even if you have been there 10 years, someone brand new can get more than you. The real good kicker this week, no more monthly bonuses. This company is purposely changing things to drive people out. They do not care, everyone is replaceable! Stay away!
Good benefits, decent pay.
Poor Leadership, time off availability, greedy.