U.S. Customs and Border Protection Employee Reviews

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5.0
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Federal regulation enforcement of trade, law enforcement, and terrorism
CBP OFFICER (Former Employee) –  Houston, TXNovember 8, 2019
Excellent opportunity for the Self-Starter. The Sky is the Limit! The position entails working with the traveling public, the trade community, and law enforcement of federal laws.
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5.0
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Busy airport working environment.
Officer (Current Employee) –  Los Angeles, CA 90045October 30, 2019
Duties included interviewing passengers both United states Citizens and non United States Citizens. Interviews conducted to determine eligibility for entree and/or examination of products and goods being brought into the United States.
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4.0
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Great pay with no time to spend money
Customs Inspector/CBP Officer (Former Employee) –  Orlando, FLOctober 28, 2019
Law enforcement career enforcing Federal laws, Border Security and Immigration. Plenty of forced Overtime. Very well compensated with little time off. Forgot about your weekends or family holidays. You give your life to the Federal Government until you either retire or expire from the job, No two days are alike. Some supervisors are good, others are really bad. You work around all sorts of personalities and people of varying cultures, races and ethnicities. You are always being watched and monitored by politicians, management and the media who are very quick to place the blame on a CBP Officer or Agent even for very minor perceptions. Advancement is fantastic if you have a well connected mentor. But the Money and Benefits are Great.
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5.0
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Very much recommend it!
Federal Immigration Officer (Former Employee) –  San Luis, AZOctober 15, 2019
I had the best time at my duty station. My co-workers from San Luis, AZ. are the best. I trully miss them a lot. When I was there they treated me like family. The Chief and my Supervisor where the best! She is very nice and helpful to all her co-workers. Mangement is really good at helping out. My time at the academy was cut short, due to a family emergency.
Pros
Salary
Cons
Short lunch breaks
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3.0
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Good money!
CBP Officer (Former Employee) –  San Ysidro, CAOctober 14, 2019
I worked on the Southern border of Mexico and California as a law enforcement officer. Good money but very long hours and a lot of stress for the Officer positions.
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5.0
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Productivity
Customs and Border Protection Officer, Officer 1895 (Former Employee) –  Miami, FLOctober 9, 2019
Excellent to start your career in Law Enforcement and end it there.
.Excellent benefits.
Training in the Federal Law Enforcement Academy was superb and exercise excellent keep you in shape for the future, Will learn all the Laws and regulations governing US CUSTOMS AND BORDER PROTECTION.
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5.0
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Dedicated professionals performing aviation law enforcement
This is an excellent second career for a military retiree. High population of veterans and an exciting mission set. Work days are not typical, but there is a high level of job satisfaction.
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3.0
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Great place to work and advance if you know the right people.
MISSION SUPPORT SPECIALIST (Current Employee) –  Tucson, AZSeptember 17, 2019
Great place to work and advance if you know the right people. Jobs and possibilities are very inconsistent. Work life balance is awesome. Job cultures varies greatly.
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4.0
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Can be productive depending on group.
Information Technology Specialist (Current Employee) –  Springfield, VAAugust 26, 2019
I have learned massive amounts of information concerning government procurement, contract administration, personnel management, and supply chain management. The most enjoyable part of the job are the benefits.
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5.0
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Stay busy managing all assigned programs
Security Specialist/Office of Intelligence (Current Employee) –  Washington, DCAugust 21, 2019
A typical work day includes reviewing applications for special access to classified information at the highest levels. Additionally, processing requests for classified email accounts and passing clearances to multiple organizations. Work environment is enjoyable with multiple Veterans from all services.
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1.0
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Not a very good place to work if you are not hispanic
Tools and Parts Attendant (Former Employee) –  Nogales, AZAugust 15, 2019
Very hostile work environment. Supervisory had obvious favorites.
Mo vision for improvements, unwilling to hear new ideas to improve work place and better the company as a whole.
Pros
none
Cons
hostile work enviroment
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3.0
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Border Patrol Agent (Current Employee) –  El Centro, CAJuly 13, 2019
Overall, this job has been somewhat disappointing due to job being victim to national politics and poor management. Priorities by management is often misplaced.
Pros
Good pay and benefits.
Cons
Poor management, national politics
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2.0
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Watch Commander wants their hand in everything
Watch/Duty Officer (Current Employee) –  Newington, VAJune 18, 2019
The Watch Commander that has taken over is trying to get rid of all the Federal Employees and micromanages everything. The environment there is at an all time low and a lot of people are looking to leave because of the Watch Commander.
Pros
24/7 Shifts available
Cons
Management and training for new employees are not good
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4.0
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Learning experience.
CBPO (Current Employee) –  Puerto RicoMay 30, 2019
For me the job is very interesting and full filling. Always something new to learn. Good people in general, good to serve my country. Good benefits, job security.
Pros
Pay is good, medical plan is also good, retirement is good.
Cons
Working hours are sometimes long.
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5.0
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Exciting and challenging workplace
CBP Officer (Former Employee) –  Tok, AKMay 17, 2019
Learned to treat all applicants for admission with respect. Learned to spot possible drug smugglers. Often typical long days with overtime. Workmates were fine individuals.
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2.0
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Take the good with the bad
Agile Team Lead (Former Employee) –  Alexandria, VAMarch 4, 2019
I spent many years at this organization and a lot of it was what you made of it, but a lot was red tape. There was not a lot of merit based promotion or family understanding. Good place if you are young, no dependents, are ok in the same place forever and will do what it takes to advance.
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4.0
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Excellent employer, lots of opportunities for promotion and advance.
FACIITIES MANAGER/MISSION SUPPORT SPECIALIST (Former Employee) –  San Juan, PRFebruary 20, 2019
Excellent work place. Management provides lots of training opportunities and encourage employees participation basically in all aspects of the job. The sky is the limit if you are responsible and have integrity.
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4.0
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Great place to work
Officer (Current Employee) –  Memphis, TNJanuary 23, 2019
CBP is a premier law enforcement agency that safeguards America’s borders. Every day, CBP protects the public from dangerous people and materials attempting to cross the border, while enhancing the Nation’s global economic competitiveness by enabling legitimate trade and travel at ports of entry. On a typical day, CBP makes 900+ apprehensions and seizes 9,000+ pounds of illegal drugs. Serving the nation is an honor.
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3.0
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US Customs OIT
Field Technology Officer (Current Employee) –  Detroit, MIJanuary 18, 2019
If you are a self starter, self motivated person, then this is NOT the place for you. In a typical day you may get one or two trouble tickets, then you need to find things to do. There is a lot of redundant paper work, multiple spreadsheets for the same data. Poor IT management in the upper levels. Hardest thing about this job is dealing with all the red tape that you need to do, management 's lack of IT knowledge and know-how. Best thing about this job is helping keep our country safe.
Pros
Great pay if not Shutdown
Cons
No advancement in OIT if you do not have military background.
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5.0
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Good adventures job
Border Patrol Agent (Current Employee) –  Rio Grande City, TXJanuary 18, 2019
A good paying job with good benefits. Working of road and working with 4x4 vehicles such as trucks and all terrain vehicles in all kinds of weather and also walking a lot in thick brush of and on.
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Overall rating

4.1
Based on 90 reviews
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3.7Work/Life Balance
4.3Compensation/Benefits
4.2Job Security/Advancement
3.5Management
3.8Culture

Ratings from women

2.6InHerSight Score

2.3Personal Development

2.9Career Opportunities

2.8Family Support

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