U.S. Department of Housing and Urban Development Employee Reviews
United States164 reviews
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Unfortunately management is weak when it comes to employee retaliation. They rather bury their head in the sand then deal with rude, unproductive, unacceptable behavior of employees for fear of Union grievances. They feel it is better to reassign loyal employees who have worked and dedicated their life to the mission just to avoid any disciple issues. Their actions have forced employees to move to other agencies, resign and or retire.
OverallMy experience working at U.S. Department of Housing and Urban Development is filled with nepotism and favoritism and management does whatever they want to. There is no accountability for management so they continue to belittle, mistreat, and stress you out.
I've worked in a few areas of HUD, and it can vary by program area. There are some constants though. The environment can be very politicized, and you may be judged for any expressed political views if they don't follow the general government employee trend. Middle management tends to be undertrained and management promotions come by the ability to do work, not manage people or make decisions. This makes for managers who don't understand basic human resource policies and procedures, management techniques, communicate poorly, and are unpredictable in decision making. There are shining exceptions to this rule, and I'm lucky enough to have one of those now (although I would argue they are not middle management, but upper management). You will not find a place with better job security, inclusiveness, retirement, telework allowance, or work/life balance.
Work/life balance, job security
Bureaucracy and Management can be challenging
The good: The open door policy that management established to discuss any issues that an employee might have and to come up with solutions to satisfy those matters. The bad: Not sufficient funding availability to fund more housing projects.
Regular work hours for the most part. Great team experience with varying work and continual training. The environment is comfortable and accommodating, and management works to help you progress up the ladder.
Great schedule and benefits
Can get stressful with certain deadlines
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The management style is management by intimidation. My last manager actually told me she did not want her subordinates to respect her, she wanted them to fear her. There is cronyism and nepotism. There are unfair hiring practices including hiring contractors into competitive positions without considering other candidates.
Federal agency that refuses to follow federal law in regards to disability discrimination and accommodation
This agency discriminates against people with federally targeted disabilities. Management expect employees to be work horses, but displays no respect or appreciation to its employees. Management is ill equipped to deal with matters regarding FMLA, reasonable accommodations for individuals with a disability, and once management finds out you have a disability you are singled out and viewed as a faulty employee.
I was contracting to work as the mail clerk here, sorting incoming mail to 17 different programs as well as sending out mail. I was to deliver NOTHING to any of these people, they were constantly instructed to have someone come down on a daily basis to pick up their mail, but guess what didn't happen. Then consider that incoming mail is mortgages and certifications. Then they blamed me for not getting their mail on time. Then they put a little bit of mail in a tub, hid it in an unused cubicle, then claimed that I did that. I kept ALL incoming mail in the same room with the postage machine, and didn't keep any of it elsewhere. None of the people who work at HUD want to actually do their jobs, and definately don't want to be responsible for their own actions.
Great company to work for, great benefits, great management, great environment, excellent facilities, and wonderful business values. Unfortunately my husband was relocated to FL and I had to leave such a great Company.
Great core values
No cons, this Company has it all !!!
The job itself is not bad, the employees make the job. It can be very laid back. Company/management is not well organized. No mention of how to contact HR in the event you might need to speak with them. Most "promotions" are lateral moves. Management will add extra duties to employees and expect them to provide the same level of service as you would solely on the phones. The customers calling in are not computer literate and are sometimes difficult to work with. Overall its enjoyable, just don't expect to climb a tall latter there. So far after three years, no raises have been given to anyone on the floor. You have to move over to other campaigns (desks) for a chance to make more money or to get any job advancements.
The management group I reported to was awesome. Knowledgable and acted with haste. I can't speak for the rest of the department. Overall, my time there was positive.
HUS offers an excellent work environment to develop and grow as employee and manager. In the recent 10 years, I find that HUD is an excellent work place which serves as a platform for serving the community and create a sense of personal and professional satisfaction.
A typical day for me is working on executive leadership initiatives. you must be open minded and flexible. The most enjoyable part of the job is the people. The hardest part of the job is that HUD is one of the agencies that gets cut during shutdowns.
It is close to home and I have a parking spot
50 year old building with antquated heating and air conditioning