U.S. Xpress
Happiness rating is 53 out of 100
3.0 out of 5 stars.
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U.S. Xpress Employee Reviews

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Location
United States1,519 reviews

Ratings by category

2.6Work-Life Balance

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Newer freightliner and kw t680s, limited freight, you have to run your clock out to make any money. Laid back work place, pretty cool co-worker. Dispatchers cool
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Easy going laid back coworkers

When you are in the driver's lounge everyone is very friendly dispatch is easy to communicate with and helpful with your paperwork or tablet as needed
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U.S. Xpress insights

Based on 1,085 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Overall, the dispatchers are quite good.

I never had any problems with dispatch. They have great equipment and any breakdowns are handled very quickly at anytime day or night. The problem is the pay isn’t very good. .33 cents a mile doesn’t cut it when you’re away from your family for weeks at a time.
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It’s ok

It’s ok so days are easy for the most part. Pay could be better I think like 250$ a day would be be a little better. And going back to the extra pay for working an xtra day would help. Dealing with the stores and how they are designed and if it was actually drop and hook too would help also. And if you do more than 2 loads in a day should be better compensated. It’s the easiest job I have had tbh.
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Terrible no support

Owner operators get the short end of the stick they will take loads from owner operators and give it to company drivers the owner operators have truck payments that are still taken out even if you don't have a load to run Owner operators take pay cuts And 0 increase

Pros

None

Cons

Everything is terrible, the worst owner operator experience I've ever had, Do not recommend this company to anyone owner operator or company driver
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They suck

Job started fine, then to many changes happened that didn’t benefit drivers, staff is rude and act like you’re not human, and they act like they care at first for your safety but really don’t when u get in the door.

Pros

Only thing was good was the sign on bonus

Cons

They only care about the load
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Disrespectful, awful.

You don’t have a list of core values. One words to say awful disrespectful, if u don’t feel good with going place and seek for help u have right up crazy place to work.
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Good

Overall US Xpress was a good place to work. I worked how I wanted to work as long as I made my appointments. When I switched over to the variant side things went down hill.
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No a good place there is always something

They never pay what the recruiter say once you finish orientation the pay is different also the home time is basically no home time. I quit because my position was supposed to be local but once I get in the truck they told me that my account is regional.
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Impossible expectations, lowest pay possible

I got a raise the day the federal government raised the minimum salary for someone to be exempt from overtime. Working for USX was the most stressful time of my entire life and I hated every second of it.

Pros

None

Cons

Literally every aspect of the company
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amazing family

I had the best time of my life here as a DES. There were things that could have changed to better the experience overall for the drivers but trial and error. I appreciated the time and opportunity spent here. The ending as abrupt and sudden but I wouldn't change my experience for the world. I met great people who I am still friends with today and I have continued my career in logistics thanks to US XPRESS for my experience along with the knowledge given

Pros

great pay great benefits

Cons

no life and work balance, promotions are not give on merit
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Fast paced

Answer phone calls from truck drivers along with messages and emails all at the same time. Fast paced sometimes but not too bad. Some managers micromanage
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Wouldn’t recommend

Fleet trucks or always down they send you out you way to pick up from other location they care more about there customer the employee also on top of that communication sucks and they leave you stuck on the side of the road hours

Pros

Nothing

Cons

Everything
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2 stars

What is the best part of working at the company?CoWorkers and colleagues.What is the most stressful part about working at the company?Never-ending changing initiatives and cyclical layoffs.What is the work environment and culture like at the company?Company bottom line outweighs all other reined considerations. Women in leadership positions are limited and those that survive any number of years are not taken seriously and have limited career development prospects, particularly in some departments.What is a typical day like for you at the company?Fairly normal work day for most.
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Love it

Great people and great equipment. As long as you’re ready to work they got work, they also get you home as best as they can. They have great terminals & drop yards across the US
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Low paid

I Would go somewhere else. The paid is low. The Dispatch have a bad way of talk to you. They make it hard to run your load. Are all way change it about 3 to 4 times a day.

Pros

None

Cons

US Xpress
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Micro-management

Good pay, but dispatchers want you to drive no matter the condition and blow your phone up. They say safety first but want you to drive fatigued. Wouldn’t work there again
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2 stars

What is the best part of working at the company?M-F home daily on account I was onWhat is the most stressful part about working at the company?Single fuel tank on day cabs and can only fill at places out of route at times What is the work environment and culture like at the company?Poor management which leads to poor relations with drivers What is a typical day like for you at the company?Difficult instead of easy because of sloppy management
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Ok for a new driver

Sucks! Low pay, no communication, ok equipment, run your hours out to be only off a day and half. No set work schedule. Training job to advance to a better job
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1 star

What is the best part of working at the company?nothing at all . absolutely nothing What is the most stressful part about working at the company?everything. everything is stressful What is the work environment and culture like at the company?Dumb dispatchers with attitudes .What is a typical day like for you at the company?A stressful day . Not a single good day
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LISTEN to your employees!

A lot of distractions are offered, but very little real job support. Changes are made in a very reactionary way, with no thought to the source of the problems. Management is not receptive to ideas and will disrespect employees openly in weekly staff meetings. Harassing behavior is tolerated, but they believe that the workforce is happy because you can shoot nerf guns and do a crossword puzzle to enter a monthly gift card drawing.

Pros

competitive pay, excellent workforce
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Overall rating

Based on 1,529 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture

Ratings from women

3.5
InHerSight Score
3.3Personal Development
2.9Career Opportunities
4.1Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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