UPS Employee Reviews
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Not just a job but a career
Midrange Operations Supervisor (Former Employee) - Alpharetta , Georgia - March 12, 2012
Featured review
UPS selected this as a representative reviewAwesome place to work. A people company. Family like environment as company is mostly employee owned. Excellent benefits with promotion advancement from within first. A company that has been around for more than 100 years and is positioned for another 100 years financially.
Pros
great company match 401k plan, yearly bonus for management.
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Physical hard work, good benefits, pay is ok. High risk for injuries
Package Handler (Current Employee) - Los Angeles, CA - September 23, 2023
A typical day as a package handler, you come in early, punch in and go straight to your task for the day; preloading or unloading. If you have no experience working in a very physical job, then you have a 50/50 chance you won't like it or make it your first week. Orientation was a week long and I feel like they went over too many things over and over. They even made us do a quiz to pass in order to start working which was odd and unnecessary for a mindless labor job. Work culture looks whatever, everyone is busy working and there's no time for talking. Hardest part of the job is the work itself. They expect you to move at a fast rate unloading or preloading at times very heavy bulk packages and most of the time by yourself, increasing your chances of serious injuries. I recommend this job for strong experienced labor people looking for a decent part time pay with great health benefits, and career opportunities. However I really don't recommend this job at all unless you're willing to become a driver. The warehouse work at UPS is very hard on your body. It makes Amazon warehouse work look nicer compared to UPS.
Pros
Great Health Benefits, Decent Pay, 401k & Pension, Union
Cons
Repetitive, hard work, Dangerous heavy lifting, Bruises & Injuries every day
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UPS insights
What people like
- Energizing work tasks
- Ability to meet personal goals
- Clear sense of purpose
Toxic
First Officer (Former Employee) - Louisville, KY - September 23, 2023
What is the best part of working at the company? Pay is low for the first year and you don’t fly. What is the most stressful part about working at the company? Salary for the first year and training with management pilots since they are not union and company hires them to breath down your nick. What is the work environment and culture like at the company? Toxic and not healthy. It’s stressful to commute to work and back home. What is a typical day like for you at the company? This question is nonsense because the work environment is not like a typical day in the office.
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UPS was consistent 95% of the time, most nights I knew exactly what to expect.
Package Handler (Former Employee) - Lyndonville, VT - September 23, 2023
Unloading of all Mail packages inside Semi trailers directly onto conveyor belt to be sorted and loaded onto smaller delivery Trucks. I learned the processes utilized by UPS to make sure the right packages get delivered to the right residence on time and in pristine condition. The managers were great to work with. I didn't really experience much culture in this particular job. The hardest part of the job is lifting the 100+lb packages. My most enjoyable part of the job is the people who I have built a great working relationship with.
Pros
Good pay rate
Cons
Late night early morning shifts
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Fun work sometimes
UPS Package Handler (Former Employee) - Charlotte, NC - September 23, 2023
Working in the warehouse is hard work. It pays well be the environment is very pressurized and could be toxic depending on who was supervising. The supervisors shifted like musical chairs and that made it hard to work around because everyone is so different to work with.
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It's was a very good and helpful job to improve your work skills
UPS Package Handler (Former Employee) - Memphis, TN - September 22, 2023
A typical work day is very simple you do the job you are given you have a 10 minute break and then you leave on the depending on the day and it's hard work but it's simple and the work environment and the employees are very good and helpful
Pros
You could bring one or they had vendmachines
Cons
You took a 10 minute break everyday or if you need a break doing work you could
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Not worth the time you put in
Operations Full Time Supervisor (Former Employee) - Maumee, OH - September 22, 2023
Mandatory overtime. High school atmosphere. No work/life balance. You have to be friends and go out with higher up management to be promoted. Not worth the time you have to put in.
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Good Luck
Sales Associate (Former Employee) - Woodstock, GA - September 22, 2023
This place needs a lot of work. There was no proper training given by management so you have to learn as you go by yourself. There was a lot of manipulation from the owner in order to try to get what they want and will expect you to bend over backwards and drop everything for the store. Late pay checks and no apologies as. Expected everyone to work full time even when they agreed to hire at part time. Unprofessional environment with employees and customers. Constantly understaffed due to poor hiring system. The only good thing was occasionally the store was completely empty all day and customers sometimes pay for lunch or give gifts.
Pros
Free lunch occasionally, flexible, no Sunday's
Cons
No direct deposit, pay, management/franchise, communication
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Productive and Fast-paced
Package Handler (Former Employee) - Gautier, MS - September 22, 2023
You don't have to go to the gym! It will keep you in shape. Overall, good experience, pay is good. Worked night shift and went by quickly being so busy.
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Productive
Package Handler (Former Employee) - Hartford, CT - September 22, 2023
Rigorous strenuous unloading and loading of packages not the best but if need a quick option maybe but longterm no not sure if the company still does but $150 or so taken out of check for union
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Jobs at UPS
Good job for hopeless people
Box Packer (Former Employee) - Lexington, KY - September 22, 2023
If you have anything at all going for you I would not work there. It's an easy mindless job but its only 20 hrs. a week if that as well as being surrounded by a workforce brainwashed by the union
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They have the same expectations for you that they would a robot
Warehouse Worker (Former Employee) - Budd Lake, NJ - September 22, 2023
The managers are complete d*cks, they scream at you all day long and don’t care about anything other then boxes. Its easy to get promoted sense no one makes it past 3 months there. If your not stacking heavy af boxes as fast as humanly possible for the entirety of your 6 hour shift your completely useless to them and they’ll make sure you know that.
Pros
You get one 5 min break 1 hour into your shift
Cons
Managers and higher ups will scream at you until you feel worthless
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Its ok
Air Driver/Local Sort (Current Employee) - Mississippi - September 22, 2023
I hope the new contract brings more inside full-time positions as it states. Not everyone wants to be a full-time driver. Good pay, good benefits, hard work, and sometimes your coworkers suck since UPS has a hard time firing anyone with the union always having their back regardless of how sorry the worker is.
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Place is totally not what it used to be
Package Handler (Former Employee) - Atlanta, GA - September 22, 2023
Wouldn't work here at all. The place isn't a good one to work at. The company is slowly going downhill and will eventually be shut down. Would not recommend
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Secure union job
Ramp Worker (Former Employee) - Louisville, KY - September 22, 2023
dependable paycheck, can move up really quick in the management and most management are former union employee most coworkers are okay people who are just trying to get the job done
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Mental Boost
Package Handler (Current Employee) - Urbana-Champaign, IL - September 22, 2023
I love working here! Such a different type of job instead of being trapped in a four walled building! Positive environment and gives a humbling feeling knowing i helped get civilians their packages
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Great place to work a d grow
Package Handler (Current Employee) - SW Portland Oklahoma City - September 22, 2023
Great place to work and grow if you're trying to work in the logistics company and move up work is hard back breaking overall pay is good insurance is good I work at 3:00 and get off at 9:30
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Great management and team to work with
Seasonal Employee (Former Employee) - Tacoma, WA - September 21, 2023
UPS seasonal driver is a great job. Management was respectful and appreciative. Office staff always available for assistance. Good pay and overtime available.
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Easy okay job
Unloader (Former Employee) - Georgia - September 21, 2023
I was an unloader just unload the truck, keep going pretty simple job. I will say for people considering this job you only get a ten minute break so bare that in mind. I didn't enjoy getting sent home early though when I came to work.
Pros
Chance to grow
Cons
sometimes you're sent home early
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Productive and Fast Pace
Part Time Supervisor (Current Employee) - Compton, CA - September 21, 2023
Fast Pace, Responsible, Multitask, Methods, Operate, help each other, be held accountable, respectful, honest, recognizing good work habits, working safely
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Delivery driver
Delivery Driver (Former Employee) - Richmond, VA - September 21, 2023
A lot of moving and driving but amazing pay and great staff and all around people in general. I work seasonal with ups for the last 3 years and plan to continue I love how great this job is and that you feel like your own boss on the road when your doing what you need to and making your delivery’s on time
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Ask a question about working or interviewing at UPS. Our community is ready to answer.Ask a QuestionOverall rating
5
18.7K
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15.3K
3
11.8K
2
4.6K
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Women's ratings
2.6Fairygodboss Score
28%say women are treated fairly and equally to men
38%would recommend to other women
Fairygodboss provides free job reviews for women, by women.
Questions about UPS
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- What is the work environment and culture like at the company?259 people answered
- What would you suggest UPS management do to prevent others from leaving?170 people answered
- Why did you leave your job at UPS?160 people answered
- What is a typical day like for you at the company?159 people answered
- How flexible are your working hours at UPS?140 people answered
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