US Department of the Treasury
Happiness rating is 67 out of 100
3.9 out of 5 stars.
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US Department of the Treasury Employee Reviews

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3.9Work-Life Balance

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Good place for starting

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FinCEN, department of treasury help desk is a good place to start as a beginner. But if you are seeking for a career advancement, at certain point you have to go and find something better related to your field. Other than that excellent people and managers. Decent benefits. I will definitely recommend this place for work.
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Government job, good work hours

Nepotism, unfair, terrible management, favortism. Needs more educated people. Very retaliatory environment. Extreme micro management. Lower class of people there.


Government job


Take your pick, look elsewhere
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US Department of the Treasury insights

Based on 125 survey responses
What people like
  • Ability to meet personal goals
  • Time and location flexibility
  • Ability to learn new things

Productive, interesting, very difficult work

You must enjoy working with people, being nice always, you will take A-LOT of phone calls from a lot of people, some who are very mean and/or scared, etc If you do well with constant change, daily, you’ll do well
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Get promoted only by who your manager is and who you know

A lot of the time it was a hostile environment. Belittled you every chance they got. Constant stress. Work never seemed good enough unless you were a person of color. Each manager followed their own rules. Hard to keep up with that.
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Mgt. constantly negatively antagonistic & hostile!

The end of the workday was unfortunately the best part!? Mgt. sucked, nothing was enjoyable and torturous. Too much pressure in this position. Some people feel the difficulty of dealing with daily one on one constant contact with the public.


Health benefits and pension


Extreme pressure
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Productive and fun place to learn and work

My experience was grateful to learn and help people to understand the law of the IRS, how to pay taxes, why and the benefits and obligations, requirements , credits. Specially to people who do not speak English.How to applied for ITINS, etc
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Working is straightforward and there are opportunities to evolve and expand into different departments. Must pay attention to details, and be willing to critique to become better. This job is a learn as you go and can be difficult if you do not have patience, confidence in judgment, and determination. You must start with an open mind.


Benefits, team morale, Remote option


Pay could be better, can be stressful at the beginning
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IRS Tax Examiner

There is no interview process and it takes literally MONTHS to get hired. What training there is is through on the job, desk and word of mouth. Formal training, once you can get it- is actually quite good but exceptionally difficult to qualify for. Some lead staff are very good, while the vast majority are ticking off the days to their retirement and holding their knowledge hostage. The very good managers are forced to work terrible hours where they not seen or heard.


Accruing PTO and it's easy to take time off


Literally everything
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Fun workplace

Exceptional learning room to grow. Freedom to manage yourself. Fun meeting people. Easy time management travel often expense accounts to make travel easy


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It was on

It was ok, sometimes it sucked, sometimes not. Nice co workers, decent pay weekends off lots of holidays. Clean building security was great food was ok.
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Just a number

Everyone is treated as they are just a number. In thre beginning it's like a fishing boat that just unloaded its net. The training it's depth while you don't understand any part of it, then you progress to coaches teaching you how to do your job. You actually learn something here, albeit not a lot of it accurate. Keep in mind that all of this is done at such a rushed speed. After a couple weeks you are pretty much expected to work on your own and not make any mistakes while dealing with scenarios and situations that was never shown to you. It is a high stress, low pay situation. The benefits are quite good, but honestly that might be the only thing going for the IRS.
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Basic government job

It pays the bills, but barely. My manager is amazing, but we don’t really have the tools necessary to do our job. There are opportunities to advance or do other things. I dislike the lack of transparency and needing permission to have outside jobs. It’s understandable why, but still annoying.
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The pay was bad, the training was ok. This was done through a contractor ftr. There was no interview, and that’s really all that needs to be said about your coworkers and mgmt.
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Overworked and under paid but the flexible schedule and benefits are good

Overworked and under paid but the flexible schedule and benefits are good. Management has high expectations with strict deadlines but continue to remain understaffed.
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Professional work

Excellent career, provides benefits and leave to support family. Clear job duties, must be self-motivated and act as your own career advocate in order to realize advancement. Overall great place to work.


Supports work/life balance


DC commute is one of the worst in the nation.
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Awash with change and flooded with work

Only after constant review can you feel close to confident you have given the taxpayer or their representative, (CPA, attorney, bookkeeper etc.) a workable answer. The massive changes in tax law and procedures just in the past 5 years make accuracy doubly hard to achieve. Taxpayers complain about the time it takes to get a response and resolution. For a decade or more funding for the service was cut, employee numbers cut and stress increased. At the same time delays and security issues caused by identity theft and fraud have diverted resources and staff hours. The backlog was tremendous before Covid. It can take 5 years to really learn the job of telephone rep. The most knowledgeable employees are in constant demand as a sounding board or resource for complex tax (yes there are easy ones) issues. Many of the best are promoted/moved or retire.


Generally, it's better to work in business taxes not 1040. For young folks with family, scheduling flexibility can be good. Benefits are not bad. Security on premises and emploment.


Cost cutting created a morale and environmental cloud, people that complain about the service, think employees are stupid or careless, probably wouldn't last 6 months, It's challenging.
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A stressful and negative environment

Poor management, low level training, stressful and depressing. You are never appreciated for doing your job. The job would be fine if it had better management. Dealing with rude taxpayers and coworkers was double jeopardy.


Great pay and benefits


Inadequate parking and harsh environment.
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Cultural environment

The the cultural environment at the IRS is toxic. Opportunities for minorities are not easily accessible. The site is very cliquish. Individuals are given job opportunities based on friendships rather than their qualifications to hold the position.


Some people are very nice and generally care about people


Irm, policy and procedures Change Daily. It would be nice if management was up to speed
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Best job to start career

Sound management; focus on learning and skills development; solid and comprehensive team action plans; excellent starting place for career advancement and personal growth.


Learning and growth


None to speak of
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Everyone is a team player

Great Benefits and atmosphere is very cultural and inviting. No overload of work. Supervisors really listen. No complaints really. We could bring food and eat at our desks, even listen to music on your headphones.


Everything is awesome


No complaints!
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Great Place to work!

A great place to work and retired from if you are up in age. Some people take time out of there busy day to show you what you need to do on a daily work day.
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Overall rating

Based on 478 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Compensation/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture

Ratings from women

InHerSight Score
2.9Personal Development
3.8Career Opportunities
3.8Family Support
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