USA Contact Point
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USA Contact Point Employee Reviews for Customer Service/Sales Representative

Job Title
Customer Service/Sales Representative1 review
Location
United States1 review
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Found 1 review matching the search
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3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A typical day was taking calls from irate customers who had started a free credit monitoring service and had not canceled so they were charged and we were to try to retain the customer and if we were able to, then we would offer a couple of upsells to the customer. There were long wait times between calls so in my opinion not near as productive as we could and should have been while on the clock.
Pros
Work from Home
Cons
Poor Management/ Low Pay
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