USA Contact Point Employee Reviews for Customer Service/Sales Representative
Customer Service/Sales Representative1 review
United States1 review
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A typical day was taking calls from irate customers who had started a free credit monitoring service and had not canceled so they were charged and we were to try to retain the customer and if we were able to, then we would offer a couple of upsells to the customer. There were long wait times between calls so in my opinion not near as productive as we could and should have been while on the clock.
Work from Home
Poor Management/ Low Pay
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