USA Contact Point
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USA Contact Point Employee Reviews for Member Services Representative

Job Title
Member Services Representative1 review
Location
United States1 review
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1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
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Just started and ended my first day at USA Contact...no calls....bad connections...no support.

There are too many cons than pros with this company.



CONS:


Dropped calls every 1 second

Un-user friendly platform for agents to update their work schedules

Tech support/Support agents not there 24/7

Pay per minute structure is skewed

You sit there waiting on calls for hours and when you do get one, it drops!


PROS:


Work from home

Set your own hours

Helping customers
Pros
Work from home, away from the rat race!
Cons
Dropped calls, bad connections...jacked up pay per min structure
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