USA Truck Employee Reviews

Good pay and schedule, but if they have to make any cuts or schedule changes. They will not give you any notice. Also management is not the best with communication.

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Went from good to terrible

Owner/Operator (Current Employee) - Atlanta, GA - September 12, 2023

Up until Aug of 22 they were pretty good. When db schenker bought them out its been terrible ever since. They're taking 30%of linehaul AND 30% of fsc. Canceled loads are now a norm. Very low morale. Most o/o are leaving rapidly! Lease drivers are suffering the WORST. Might be ok for company drivers

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USA Truck insights

Based on 325 survey responses

What people like

Ability to meet personal goals
Ability to learn new things
Clear sense of purpose

Areas for improvement

Trust in colleagues
Sense of belonging

Great workplace

CDL Class A Driver (Former Employee) - Van Buren, AR - September 6, 2023

Very helpful. Good company. Everyone always looking to help you. Good people Good management. Everyone look out for each other whether they know you or not

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Greatful and patient

Regional Driver (Current Employee) - Illinois - September 4, 2023

Be patient be safe and enjoy the little things in the meantime. Save your money and plan for the future the best you can. Eat healthy and stay positive about your outcome.

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Personal opinion

CDL Class A Driver (Current Employee) - Van Buren, AR - September 3, 2023

My personal also I may hvary given your experience. The hometime is great, but they may vary depending on the fleet and how you run via dedicated, otr or regional. If your are wanting to get home ask the day before and It’s always easier to get weekdays off versus weekends. The pay is low and the endorsements aren’t there yet but just hang in there and get as much experience you can great For a starter company that don’t force you into teams.

Pros

Hometime

Cons

Pay

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Fun

Driver (Current Employee) - West Memphis, AR - August 31, 2023

Good company for beginners.The pay could be better.Good home times and nice benefits.if u get a good dispatcher it would make your job more profitable

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Good trucks that’s it

OTR Truck Driver (Former Employee) - Atlanta, GA - August 19, 2023

Ok trucks that’s all, pay was so so. To make a decent paycheck you had to drive to some state drivers don’t normally want to go. But they where definitely about keeping their trucks up

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O/o pay

Owner/Operator (Current Employee) - Van Buren, AR - August 14, 2023

Not the best or the worse. They take a lot of your line haul and fuel surcharge. Trailers are junk. Load board rates are pathetic. They are more concerned with company drivers getting loads than you

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It's Ok

Team Driver (Current Employee) - Phoenix, AZ - August 12, 2023

Started pretty good, had a dedicated route from CA to TN but then do like most trucking company with OTR drivers: began to run us away from our home area. Now I've had two consecutive situations where we've had to drive empty at least 1,000+ miles to get home. And that's without pay.

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Great place to start

Mechanic (Former Employee) - West Memphis, AR - August 12, 2023

Wonderful place to begin a career in Tractor/Trailer mechanics. Pay and benefits were pretty good and there was the ability to advance in pay as well as management.

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Not the worst company, but could use improvement

Owner/Operator (Former Employee) - West Memphis, AR - August 11, 2023

Was here as an owner op. When i first came on things were great. I could run 3-4 days and be home 3-4 day and still make a good living. You got 100% of the fsc, and plenty of freight on the load board. After a few months things started to decline. They went to the all-inclusive rate, and we lost fsc as rates didn't go up. Didn't have much of a fuel discount, so most drivers used their own fuel card. As time went on, us drivers discovered lies about fuel discounts, taking 15% off the top of the load before it even hit the board (USA got 35% of the rate posted on the board so that's 50% total), and a few other things that irritated many drivers. This, combined with declining rates caused many drivers to leave, myself included. Overall, it's not the worst and i left on good terms.

Pros

Load board, take hometime when you want

Cons

Poor fuel discount, lying management

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Fun

Driver (Former Employee) - Arkansas - August 3, 2023

Ok place to work for beginners always work loads are steady and you aren’t micro managed.. would go back if the pay was better work a year here and left for more money

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Good job

Truck Driver (Current Employee) - Tipp City, OH - July 24, 2023

Overall good place to work learned a lot If you take the time they can train you and do what you’re supposed to do. I was an independent contractor so I had a lot of free reign to do what I want to do nobody really stop me from doing anything. Tried to go to work is a Company Drivers because wanted more consistency and pay

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Great

Truck Driver(OTR) (Former Employee) - Van Buren, AR - July 19, 2023

What is the best part of working at the company?They kept me informed of all events, my dispatcher was the bestWhat is the most stressful part about working at the company?I personally didn’t find things stressful What is the work environment and culture like at the company?Ok, the drivers needed to be more aware what’s going on around themWhat is a typical day like for you at the company?Just checking in and doing my best to make the company proud of my work ethics

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Not productive

Driver (Former Employee) - Tipp City, OH - July 18, 2023

Trainer use to play with the future and carrier of new driver. I get 3 or 4 times of backing during training and get failed on test time. They put bad remarks on my job history. Good for experience driver and stay away newly graduate driver

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Bad experience

Owner/Operator (Former Employee) - California - July 7, 2023

I wish there was a option for less than 1 star , I had one load in my whole trucking load as a owner operator and I never had such a bad experience these people are unreliable, disrespectful to my team (dispatchers) and myself, for there mistakes they will try to blame you and they don’t want to pay they pay the worst price in the whole market. Because of there unprofessionalism I wasted my whole week. Do not work with them you will regret it.

Pros

Nothing

Cons

Everything

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Okay Job

Slip Seat Driver (Current Employee) - Valdosta, GA - July 4, 2023

Decent work life balance. Management is helpfulPros - home daily. No weekendsCon - not enough pay for amount of work. A lot of waiting around for back hauls

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I was happy to work on a dedicated fleet to retirement.

Solo company driver (Former Employee) - Van Buren, AR - July 4, 2023

What is the best part of working at the company?Dedicated customer,34hr resets at home every weekend,APU equipped, 3 trailers for every tractorWhat is the most stressful part about working at the company?Very few terminals with shops,Summers with no A/C are miserable What is the work environment and culture like at the company?Comfortable, little pressure, always havs float time in schedules, usually arrive an hour early. What is a typical day like for you at the company?450 to 550 miles and no more than a pick up and or a delivery. No LTL

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You always have a job

OTR Driver (Former Employee) - Van Buren, AR - June 30, 2023

You always have a job, but you may lose your family. In my experience they could never get you home on time. Missed a lot of appointments and family events. Planners and driver manager don't communicate until it's to late. There are people who care within the company, but it seems they have no power, authority, or Initiative to make on the spot decisions.

Pros

You'll always have a job

Cons

Poor home time, takes hours to get intouch with dispatch, lots of finger pointing

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Waste of time unappreciated micromanaged

Acct Mgr (Current Employee) - Van Buren, AR - June 27, 2023

What is the best part of working at the company?Micromanage, walking around on glass daily, griped at constantly, no job security. Don't waste your valuable time What is the most stressful part about working at the company?Management zero job security they look for anything they can to gripe at. Nothing you do is good enough you can work late help with everything zero appreciation What is the work environment and culture like at the company?Nothing is what they say when you startWhat is a typical day like for you at the company?Stressful several co workers on anxiety meds

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Great place to work.

Team Driver OTR (Former Employee) - Tipp City, OH - June 21, 2023

Was on the pods dedicated account. The two John's were fantastic to work with and for. All assignments were done via email. Set your own pick up and delivery times within the confines of the pick up and delivery window

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