USA Truck
Work wellbeing score is 69 out of 100
3.0 out of 5 stars.
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USA Truck Employee Reviews

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United States553 reviews

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2.8Work-Life Balance

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Indeed Featured review

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Good pay and schedule, but if they have to make any cuts or schedule changes. They will not give you any notice. Also management is not the best with communication.
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Went from good to terrible

Up until Aug of 22 they were pretty good. When db schenker bought them out its been terrible ever since. They're taking 30%of linehaul AND 30% of fsc. Canceled loads are now a norm. Very low morale. Most o/o are leaving rapidly! Lease drivers are suffering the WORST. Might be ok for company drivers
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USA Truck insights

Based on 325 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Sense of belonging

Great workplace

Very helpful. Good company. Everyone always looking to help you. Good people Good management. Everyone look out for each other whether they know you or not
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Greatful and patient

Be patient be safe and enjoy the little things in the meantime. Save your money and plan for the future the best you can. Eat healthy and stay positive about your outcome.
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Personal opinion

My personal also I may hvary given your experience. The hometime is great, but they may vary depending on the fleet and how you run via dedicated, otr or regional. If your are wanting to get home ask the day before and It’s always easier to get weekdays off versus weekends. The pay is low and the endorsements aren’t there yet but just hang in there and get as much experience you can great For a starter company that don’t force you into teams.




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Good company for beginners.The pay could be better.Good home times and nice benefits.if u get a good dispatcher it would make your job more profitable
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Good trucks that’s it

Ok trucks that’s all, pay was so so. To make a decent paycheck you had to drive to some state drivers don’t normally want to go. But they where definitely about keeping their trucks up
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O/o pay

Not the best or the worse. They take a lot of your line haul and fuel surcharge. Trailers are junk. Load board rates are pathetic. They are more concerned with company drivers getting loads than you
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It's Ok

Started pretty good, had a dedicated route from CA to TN but then do like most trucking company with OTR drivers: began to run us away from our home area. Now I've had two consecutive situations where we've had to drive empty at least 1,000+ miles to get home. And that's without pay.
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Great place to start

Wonderful place to begin a career in Tractor/Trailer mechanics. Pay and benefits were pretty good and there was the ability to advance in pay as well as management.
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Not the worst company, but could use improvement

Was here as an owner op. When i first came on things were great. I could run 3-4 days and be home 3-4 day and still make a good living. You got 100% of the fsc, and plenty of freight on the load board. After a few months things started to decline. They went to the all-inclusive rate, and we lost fsc as rates didn't go up. Didn't have much of a fuel discount, so most drivers used their own fuel card. As time went on, us drivers discovered lies about fuel discounts, taking 15% off the top of the load before it even hit the board (USA got 35% of the rate posted on the board so that's 50% total), and a few other things that irritated many drivers. This, combined with declining rates caused many drivers to leave, myself included. Overall, it's not the worst and i left on good terms.


Load board, take hometime when you want


Poor fuel discount, lying management
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Ok place to work for beginners always work loads are steady and you aren’t micro managed.. would go back if the pay was better work a year here and left for more money
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Good job

Overall good place to work learned a lot If you take the time they can train you and do what you’re supposed to do. I was an independent contractor so I had a lot of free reign to do what I want to do nobody really stop me from doing anything. Tried to go to work is a Company Drivers because wanted more consistency and pay
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What is the best part of working at the company?They kept me informed of all events, my dispatcher was the bestWhat is the most stressful part about working at the company?I personally didn’t find things stressful What is the work environment and culture like at the company?Ok, the drivers needed to be more aware what’s going on around themWhat is a typical day like for you at the company?Just checking in and doing my best to make the company proud of my work ethics
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Not productive

Trainer use to play with the future and carrier of new driver. I get 3 or 4 times of backing during training and get failed on test time. They put bad remarks on my job history. Good for experience driver and stay away newly graduate driver
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Bad experience

I wish there was a option for less than 1 star , I had one load in my whole trucking load as a owner operator and I never had such a bad experience these people are unreliable, disrespectful to my team (dispatchers) and myself, for there mistakes they will try to blame you and they don’t want to pay they pay the worst price in the whole market. Because of there unprofessionalism I wasted my whole week. Do not work with them you will regret it.




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Okay Job

Decent work life balance. Management is helpfulPros - home daily. No weekendsCon - not enough pay for amount of work. A lot of waiting around for back hauls
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I was happy to work on a dedicated fleet to retirement.

What is the best part of working at the company?Dedicated customer,34hr resets at home every weekend,APU equipped, 3 trailers for every tractorWhat is the most stressful part about working at the company?Very few terminals with shops,Summers with no A/C are miserable What is the work environment and culture like at the company?Comfortable, little pressure, always havs float time in schedules, usually arrive an hour early. What is a typical day like for you at the company?450 to 550 miles and no more than a pick up and or a delivery. No LTL
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You always have a job

You always have a job, but you may lose your family. In my experience they could never get you home on time. Missed a lot of appointments and family events. Planners and driver manager don't communicate until it's to late. There are people who care within the company, but it seems they have no power, authority, or Initiative to make on the spot decisions.


You'll always have a job


Poor home time, takes hours to get intouch with dispatch, lots of finger pointing
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Waste of time unappreciated micromanaged

What is the best part of working at the company?Micromanage, walking around on glass daily, griped at constantly, no job security. Don't waste your valuable time What is the most stressful part about working at the company?Management zero job security they look for anything they can to gripe at. Nothing you do is good enough you can work late help with everything zero appreciation What is the work environment and culture like at the company?Nothing is what they say when you startWhat is a typical day like for you at the company?Stressful several co workers on anxiety meds
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Great place to work.

Was on the pods dedicated account. The two John's were fantastic to work with and for. All assignments were done via email. Set your own pick up and delivery times within the confines of the pick up and delivery window
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Overall rating

Based on 557 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture

Ratings from women

InHerSight Score
3.7Personal Development
2.9Career Opportunities
3.7Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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