Don't punish drivers because your app does't have a way to exit the system. When I need to stop for a comfort break or at the end of my day there is no way to indicate this on the app so my rating takes a hit because I can't continue driving 24/7.
Take care of your drivers because we are the backbone of your company !!
Answered - Driver (Current Employee) - Mesa, AZ
Who the f*&^ is the CEO? You can't even get in touch with a live person.
To stop skimming drivers ,lying to them on amount charged and taking a 25 % and on top of that Uber fees totaling about 50% of income taken away from drivers , I drove for Uber and conducted my own research to find this out doing a questionnaire survey and decided not to drive anymore for Uber , and conducted further research to find out to that Uber had already been caught for this very same action in New York , my advice would be to be honest or your business will fail I talked with accountants of your company and found my findings true ..
Pay your drivers more
Answered - Driver (Current Employee) - Chicago, IL
Get Rid of Uber Pool, the reason why is because when you are driving you have to keep looking on the app to make that you don't miss your drop. Causing your eyes off the road even for a minute which could cause an accident. In New York, you need to keep your eyes on the road.. Thank you .
To be a little more accesable to driver-partners. to get background checks done more quickly.
Answered - Uber partner driver (Current Employee) - Detroit, MI
Driver job sercurity with company taking less commission from driver.
Answered - Driver (Current Employee) - New York, NY