Uber Employee Reviews

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3.0
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Front facing Customer Service disaster.
Expert (Current Employee) –  New York, NYSeptember 24, 2018
This company has no transparency, they never tell their employees what's going on, instead, you find out on the news. The managers in this "hub" are a bunch of millennials who sits upstairs on their laptop doing god knows about and spends their "meeting" talking about what they're going to do after work. Their work culture is horrible, they treat their Uber drivers equally as bad as their own "people". The only good part about working in this job are the benefits, free lunch, good health care ( which includes free therapy) and a 401k. This job is is not for the weak, be prepared to deal with 30 different personalities in one shift and unhappy drivers for Uber.
Pros
Free Lunch, Credits for Uber rides/ eats, 410k, Healthcare
Cons
Short breaks, micro management
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1.0
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Cheap rates low pay
Uber Partner Driver (Current Employee) –  San Francisco, CASeptember 24, 2018
Horrible company to work for, you average 5.00 bucks an hour after gas, tolls, and car maintenance . They advertise That you can make 35.00 to 40.00 an hour but that’s impossible with very low fares. It’s all about the customers and Uber. Uber could care less if you interview 9 out 10 drivers , they would agree with me.
Pros
You meet nice decent people.
Cons
Uber has to many drivers and it makes it hard to work.
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5.0
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Uber
Driver Tampa Bay area (Current Employee) –  Tampa, FLSeptember 24, 2018
It's a good job to have in-between other jobs because of the flexibility and ability to be hired quickly to make quick money. You cannot advance anywhere as a Uber driver.
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4.0
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Saturation
Driver (Current Employee) –  vero beach, flSeptember 24, 2018
This was an excellent job for the first year. Although you an make goo money, now there are too many driver and no job security. If uber limited the number of drivers there might be a chance to make a decent living.
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1.0
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Horrible
Driver (Current Employee) –  Los Angeles, CASeptember 23, 2018
The amount of gas it takes is insane. They also pay way to little and you get rated unfairly. The support line is even worse none of them try to really help you at all
Pros
no pros
Cons
everything
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4.0
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Not for everyone
Driver Partner (Current Employee) –  Lansing, MISeptember 23, 2018
Uber is a good company to work for, assuming you have the patience and ability to deal with people in your personal vehicle. For the most part, riders are very friendly and often times quite generous, but there is the occasional negative encounter.
Pros
Make your own hours, Earning potential is very high
Cons
late nights, use of personal vehicle
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5.0
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Fun work place
Driver (Current Employee) –  Spring Hill, FLSeptember 23, 2018
I love working for Uber. You are basically Your Own Boss if you don't feel like going to work you just don't go you dont have to stress out if you're going to be late. You got to meet different people every day which I love
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4.0
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It’s an ok place to work
Uber Driver (Current Employee) –  Indianapolis, INSeptember 23, 2018
Sometimes the wages aren’t worth the wear and tear on your car. Some people are rude. Sometimes the app doesn’t work properly. But it’s flexible so you can make your own schedule
LYFT IS BETTER
Pros
Instant money, flexible
Cons
Wear and tear on your car, you have to pay for gas
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2.0
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n/a
UberX Driver (Current Employee) –  Anaheim, CASeptember 22, 2018
I did not enjoy working with drunks to make enough compensation. When they would puke in my car the would get a certificate to get cleaned but had been out of work for a few days.
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4.0
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Uber is Great
Driver (Former Employee) –  San Diego, CASeptember 22, 2018
Uber is a great way to make money and have a flexible schedule. I worked while I attended college and it made some side money. Bring your patience and customer service skills.
Pros
flexible schedule
Cons
Drunk customers that can be unruly sometimes
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5.0
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Fun Job
DRIVER (Current Employee) –  Kansas City, MOSeptember 22, 2018
I enjoy being my own boss. Go to work when you want, how ever long you want and where you want. Every ride always has a different experience and is great meeting new people.
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1.0
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I wouldn't recommend this
Driver (Current Employee) –  Chicago, ILSeptember 22, 2018
Very dishonest company. Doesn't pay the drivers what is promised, such as a surge at the time of a ride request at an airport. There are too many drivers for this to be lucrative anymore.
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1.0
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Modern day "Share-cropper" work is here!
Uber Partner Driver (Former Employee) –  Flagstaff, AZSeptember 21, 2018
While working with UBER is interesting, it seems to be
a scam. Unless you work where it pays best, you will be victim
to a company that is using you for it's own advancement. Kind of like a "Gold Rush" (remember it's the one's who sold the Picks and Shovels who got rich, NOT the hard working miners.)
Pros
the convenience of a smartphone based employer
Cons
share-cropper like fate!
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5.0
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Good
Driver (Current Employee) –  Miami, FLSeptember 21, 2018
The most enjoyable part of the job is hearing customers stories. Providing good customer service is a company policy. The hardest part of the job is waiting for the next trip. Management is very helpful to drivers, if needed.
Pros
satellite
Cons
Rare tipping
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4.0
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Good for extra pocket money
Uber Driver (Former Employee) –  Montebello, CASeptember 21, 2018
Not a place where you can fully depend on only good for a few extra bucks. And good to get to know your town and near by cities and finding good food restaurants.
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5.0
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Own Boss
Driver (Former Employee) –  Santa Rosa, CASeptember 21, 2018
Remembered to keep car clean
Manage time and profit
Kept vehicle maintained properly, clean, frequent washes, registered, inspected, fueled and insured
Pros
Tips
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3.0
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I have no review for this job.
RIDE SHARE/DRIVER (Current Employee) –  Colorado Springs, COSeptember 20, 2018
This is a Ride Share. You get to work when you want. Dealing with good and bad customers is an everyday occurrence. The customer service for Uber is horrible.
Pros
Work when you want
Cons
Customer Service is horrible
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2.0
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Drivers Loosing Money
Driver Partner (Former Employee) –  Phoenix, AZSeptember 20, 2018
Drivers have no future these ride share company's use these drivers and they are completely disposable. Even if you work on the office side you might last 1-2 years then they are going to get rid of you too. Theres no future for drivers and many employees there. Some of their best managers have walked out. I have driven almost 4 years and at times you make money and the majority your losses are significantly higher then your earnings. Better to find a full time job with constancy. Majority of their customers see you like a slave.

Wear and tear on vehicle, most days when fueling and working several hours for free loosing money in fuel, wear and tear on the cars is horrible, majority of their riders are snobs and they don't tip. Also you will find your self working for free after all these calculations.
Pros
You think Uber cares they dont!
Cons
Wear and Tear on vehicle, Fueling daily loss, time loss, working an 8 hour shift just to find out that you worked for free
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5.0
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Flexible and you are your own boss
Uber Partner Driver (Current Employee) –  Las Vegas, NVSeptember 20, 2018
I love working for uber you meet new people,i’ve Learned a lot of new things from them and I am a great listener. Plus I’m able to take care my family.
Pros
Flexible your own boss
Cons
Pay
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5.0
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fun work at own pace and when you want
Driver (Current Employee) –  Philadelphia, PA ,NJSeptember 20, 2018
relaxed, customer relations, dealing with lots of traffic. dealing with accidents along the way to the customers destination, talking and learning of customers cultures.
Pros
work and not work when you want
Cons
customers having a bad day
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Overall rating

3.8
Based on 451 reviews
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3.8Work/Life Balance
3.3Compensation/Benefits
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3.7Culture

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