Aweful and poor upper management: Clueless
Unfortunately, the amazing employees at UCLA Harbor has zero support from the upper management. From the top, all the way down to the supervisors.
Employees are not rewarded, acknowledged, or even encouraged.
From the very top, the managers, supervisors, and department heads do not care about employees. Employees are at the very bottom of the list of priorities.
One moment you are saving the department by going above and beyond because it is the right thing to do, and once your dept has passed the audit and inspection, everything goes back to normal: Employees at the bottom and expendable!