Uline
Uline Employee Reviews
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Benefits to Compensate for Elitist & Archaic Culture
Senior Customer Service Representative (Current Employee) – Kenosha, WI – November 27, 2018
The information provided in this review pertains primarily to the Customer Service Department at the Kenosha, WI (formerly Waukegan, IL) branch; while the overarching themes are the same throughout the company, other branches or departments may have different offerings and policies.
BENEFITS & COMPENSATION
• Optional 401(k) with up to 5% match; immediately vested
• Diverse healthcare options for medical, dental, and vision insurance (including HMO and PPO, and multiple plan offerings); stipend if medical insurance through the company is waived
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Optional FSA
• Employee Assistance Program
• Basic AD&D Insurance (at employer's cost) and optional Additional AD&D Insurance (at employee's cost)
• Annual Performance Bonus
• Annual Profit-Sharing Bonus
• Annual Holiday Gift
• Tuition Assistance Program for employees and college scholarship opportunities for children of employees
• 128 hours of Paid Time Off; additional days earned with tenure
• Optional overtime
• 8 Paid Holidays (including New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas)
CULTURE
• Uline harbors an archaic dress code in which women are required to wear dresses or skirts throughout the year and pantyhose for 6 of those months; slacks are only permitted on Fridays (aka "Fancy Pants Friday") and weekends, or if being worn as a pantsuit during weekdays (i.e., slacks with matching blazer). Men are required to wear slacks, dress shirts, and ties on weekdays; on Fridays more... and weekends they may wear polo-shirts or no tie.
• Employees are heavily micromanaged, even when they are tenured or extremely skilled within their role.
• Advancement opportunities are minimal, and are often subject to "who you know" rather than your capabilities and qualifications.
• Vocalization of opinions - even when requested - is frowned upon; employees are expected to assimilate or risk being reprimanded and/or ostracized.
SCHEDULING
• Most shifts are 8.5 hours (i.e., 8:30am - 5:00pm) and include a 1-hour lunch period (30 minutes paid, 30 minutes unpaid).
• Full-time employees are required to work a minimum of 38 hours per week; at least 5 hours must be worked per shift unless using PTO.
• Employees are not permitted to trade shifts with one another unless approved by management.
• Employees are assigned predetermined schedules (including their lunch hour) which vary day-to-day. less
BENEFITS & COMPENSATION
• Optional 401(k) with up to 5% match; immediately vested
• Diverse healthcare options for medical, dental, and vision insurance (including HMO and PPO, and multiple plan offerings); stipend if medical insurance through the company is waived
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Optional FSA
• Employee Assistance Program
• Basic AD&D Insurance (at employer's cost) and optional Additional AD&D Insurance (at employee's cost)
• Annual Performance Bonus
• Annual Profit-Sharing Bonus
• Annual Holiday Gift
• Tuition Assistance Program for employees and college scholarship opportunities for children of employees
• 128 hours of Paid Time Off; additional days earned with tenure
• Optional overtime
• 8 Paid Holidays (including New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas)
CULTURE
• Uline harbors an archaic dress code in which women are required to wear dresses or skirts throughout the year and pantyhose for 6 of those months; slacks are only permitted on Fridays (aka "Fancy Pants Friday") and weekends, or if being worn as a pantsuit during weekdays (i.e., slacks with matching blazer). Men are required to wear slacks, dress shirts, and ties on weekdays; on Fridays more... and weekends they may wear polo-shirts or no tie.
• Employees are heavily micromanaged, even when they are tenured or extremely skilled within their role.
• Advancement opportunities are minimal, and are often subject to "who you know" rather than your capabilities and qualifications.
• Vocalization of opinions - even when requested - is frowned upon; employees are expected to assimilate or risk being reprimanded and/or ostracized.
SCHEDULING
• Most shifts are 8.5 hours (i.e., 8:30am - 5:00pm) and include a 1-hour lunch period (30 minutes paid, 30 minutes unpaid).
• Full-time employees are required to work a minimum of 38 hours per week; at least 5 hours must be worked per shift unless using PTO.
• Employees are not permitted to trade shifts with one another unless approved by management.
• Employees are assigned predetermined schedules (including their lunch hour) which vary day-to-day. less
Pros
401(k), Healthcare, Fsa, Eap, Ad&d, Bonuses, Ot, Pto, Paid Holidays, Tuition Assistance
Cons
Dress Code, Culture
Professional and high quality
Warehouse Associate (Current Employee) – North Chicago, IL – November 27, 2018
I love working here. I come to work happily because it is not just a job, it is career. I enjoy working for uline, I cant be any happier and I wish the best to the company so we all can keep our jobs.
micromanaged
Customer Service Representative (Current Employee) – Illinois – November 27, 2018
too much focus on metrics and follow ups always had inconsistent feedback. less of a culture but more of a cult. "feedback" on other reps is encouraged but that creates a negative environment.
Great family owned company.
Will Call Manager (Current Employee) – Ontario, CA – November 14, 2018
If you work hard, Uline will take care of you. Great year end bonus programs. The company does a great job of taking care of its employees. Tough hours for families though.
Great People, Terrible Managers
Warehouse Associate (Current Employee) – Coppell, TX – November 10, 2018
This company is absolutely wonderful to their employees. They have events year round for them, including a turkey fry, holiday party, six flags, etc. They offer discounts on their merchandise (at cost), discounted tickets/season passes to six flags, they give out gift cards for solid performance, profit sharing bonuses, performance bonuses, everything. They treat them very well.
Management however, does not. For example, management follows employees into restrooms to ensure that "they don't take too long" even though when approached by them they will only tell you that they just wanted to make sure everything was ok...Like I'm fine but can I just go #2? The management here will also drive around on golf carts telling everyone that they need to work harder and keep at it but they will RARELY hop onto equipment and help out. Take it for what it is I suppose.
Management however, does not. For example, management follows employees into restrooms to ensure that "they don't take too long" even though when approached by them they will only tell you that they just wanted to make sure everything was ok...Like I'm fine but can I just go #2? The management here will also drive around on golf carts telling everyone that they need to work harder and keep at it but they will RARELY hop onto equipment and help out. Take it for what it is I suppose.
Pros
Bonus structures, Perks
Cons
Management
They did me the same way.. Look somewhere else
Warehouse Associate (Former Employee) – Coppell, TX – November 6, 2018
I don't care how much money they paying this is not the job for anybody discrimination micromanagement ..so glad I left I had to cover a tattoo in a warehouse which nobody will see everyday nic pic .. In just glad I didn't catch a charge these ppl will play with you.
Just ok
Warehouse Associate (Former Employee) – Kenosha, WI – October 5, 2018
U-Line in Milwaukee located at 8900 N.55TH has nothing to do with ULINE they are two different companies. Now onto ULINE. This company seems to always be hiring but yet they are specific in the type of people they want to hire. I have a cousin who was well qualified for the job and yet didnt get it.Seems the company in Kenosha wants to keep the place a certain color
Pros
Good Pay
Cons
poor diversity
Demanding job with excellent compensation
IT Manager (Current Employee) – Pleasant Prairie, WI – September 12, 2018
I have the pleasure of working with some of the most driven, intelligent, and passionate people here at Uline. There is no shortage of work but compensation and benefits are top tier. It is a very professional corporate environment and that is reflected in everything that we do here in the warehouse and HQ in our dress code, acumen, communication, and facilities.
Pros
Great people, Compensation and fringe benefits
Cons
Hours can be long if you let them
Want to know more about Uline? Just ask.
What is the interview process like?
Not for everyone
Warehouse Associate (Former Employee) – Waukegan, IL – September 6, 2018
Very corporate environment even in the warehouse. upwards of 8 supervisors for 30 employees which led to some power struggles. workplace culture was fun and laid back if you hit your daily production goals
Pros
pay and benefits
Cons
hours and management
Family run friendly business where everyone knows each other.
Over-the-Road Truck Driver (Current Employee) – Omaha, NE – August 26, 2018
A medium sized company where everyone knows each other, the owner knows everyone and his door is always open.
I have thoroughly enjoyed working here and will be sorry to leave but I want to come off the road and be with my wife and our 2 dogs. I would definitely recommend this company for someone looking to make good money in a decent truck with new trailers.
Just upgraded all the trucks to brand new Volvo condo trucks.
Fully equipped with PeopleNet, fridge, 3,000 watt inverter, TriPak and much more. Trailers are refrigerated and either new or just a few years old and always well maintained, trucks are Volvo dealership serviced.
I have thoroughly enjoyed working here and will be sorry to leave but I want to come off the road and be with my wife and our 2 dogs. I would definitely recommend this company for someone looking to make good money in a decent truck with new trailers.
Just upgraded all the trucks to brand new Volvo condo trucks.
Fully equipped with PeopleNet, fridge, 3,000 watt inverter, TriPak and much more. Trailers are refrigerated and either new or just a few years old and always well maintained, trucks are Volvo dealership serviced.
Pros
Family run, friendly, new vehicles and trailers.
Cons
None.
Loved working at Uline!
Sales Representative (Former Employee) – Phoenix, AZ – August 14, 2018
Uline is the best company I have ever worked for. I would still be there if there was a position available in my area.
Management is excellent and wants employees to succeed.
Employees are responsible for maintaining or exceeding their job metrics.
I loved working with like-minded individuals! We worked hard and we played hard.
The most enjoyable part of the job was the team mentality and the common bond of wanting to be the best.
Management is excellent and wants employees to succeed.
Employees are responsible for maintaining or exceeding their job metrics.
I loved working with like-minded individuals! We worked hard and we played hard.
The most enjoyable part of the job was the team mentality and the common bond of wanting to be the best.
Pros
Pristine work environment, Advancement Opportunities, Ongoing training, Fantastic people to work with, Everyone works hard
Great place for interns!
UX Design Intern (Current Employee) – Pleasant Prairie, WI – August 13, 2018
I enjoyed my internship at Uline. I learned a lot and was able to see the ways that they invest in their interns. You can tell that many of the staff pride themselves for having worked at such a company. It's very top heavy culture and must dress in professional attire at all times. There are many "not usual" requirements and rules but many of the good can outweigh the unusual if you enjoy the work you do.
Pros
invest in their interns, possible FT offer afterwards, my mentor was awesome
Cons
top heavy culture and set in ways of doing certain things
Fast paced environment with a unique work culture.
Mailroom Coordinator (Current Employee) – Pleasant Prairie, WI – August 13, 2018
Uline is a great place to work! The workplace is clean, organized and fast paced. Co-workers and benefits/bonuses are a huge plus as well. As an employee, you truly feel valued and appreciated.
Pros
So many amenities: fitness center, executive chefs in the cafe, massages, salon, walking trails.
Cons
The "Uline way" requires training and patience but it is worth it.
It's a job not a career
Warehouse Associate (Current Employee) – Ontario, CA – August 8, 2018
I am currently a freight stock picker. The job is great if you are able to keep to yourself and keep and smile on in front of management. The pay, for what the job entails, is very good. If you enjoy being able to keep interactions to a minimum and focus on your work, then it is a great job.
You are merely. Not your employee number, but your productivity and accuracy for that day. It does not matter if you are able to exceed numbers on a daily basis. If you have one bad day, or one error outside of your control, then that is all you become to your management. The old adage of "what have you done for me lately," is very apt here. Any sense of identity and individuality is thrown out of the window here. You must conform to their set of standards otherwise you are seen as a problem.
Lack of career advancement is non-existent, unless you assimilate. From my experience, you have to excel above and beyond all goals in place to be even considered. Only then THEY will place you where they like. If you request to learn other responsibilities, then it becomes a constant barrage of misleading or leading on. There were many empty promises made that lead to nowhere.
It is a good job if you are able to fit their mold, but disagree or speak your voice on any issue, you become a nuisance.
All that is required of you is to keep your head down and focus on the task at hand and you can excel here. It could be an excellent career if not for the management. Otherwise, it's just a decent job that brings home the paychecks.
You are merely. Not your employee number, but your productivity and accuracy for that day. It does not matter if you are able to exceed numbers on a daily basis. If you have one bad day, or one error outside of your control, then that is all you become to your management. The old adage of "what have you done for me lately," is very apt here. Any sense of identity and individuality is thrown out of the window here. You must conform to their set of standards otherwise you are seen as a problem.
Lack of career advancement is non-existent, unless you assimilate. From my experience, you have to excel above and beyond all goals in place to be even considered. Only then THEY will place you where they like. If you request to learn other responsibilities, then it becomes a constant barrage of misleading or leading on. There were many empty promises made that lead to nowhere.
It is a good job if you are able to fit their mold, but disagree or speak your voice on any issue, you become a nuisance.
All that is required of you is to keep your head down and focus on the task at hand and you can excel here. It could be an excellent career if not for the management. Otherwise, it's just a decent job that brings home the paychecks.
Pros
Pay and Benefits
Cons
Management
propaganda
Warehouse associate (Current Employee) – Braselton, GA – August 2, 2018
There is nothing especial about Uline. Uline is owned and run by people with low morals. If all you need is money, then Uline is for you. They pay higher wages. There is virtually no advancement. Those few promotions are given to those that stay up late playing video games with management and go out drinking with them. Hard work is not valued at Uline. Don't bother going to their job fairs. They only hire one or two people at time. Management also makes fun of the people that show up to the job fairs. You would think that a billion dollar company would be more professional. Uline's biggest problem now can be summed up in one word, MICROMAGEMENT. If you like to use your brain, be treated as an adult and with respect, don't come to Uline. There is an epidemic of stress at Uline. Ask yourselves one question, "why is Uline always hiring? You will see the same job posting time and time again. Well that's because Uline can't keep employees. Why does a company that pays well be always hiring? Uline's job culture is not in tune with todays workforce. Unfortunately ignorance runs rampant at Uline.
Pros
pay
Cons
Micromanagement
Run if you can!
Receiving/Material Handler (Former Employee) – Coppell, TX – July 30, 2018
Worked for the company for seven years out of the Coppell, TX Branch. Wanted to leave this place so bad that I was offered a service pay package to leave. I accepted the package so quickly and haven't looked back every since. Stressful atmosphere that is run almost like a military camp. This company doesn't even like for the men to have facial hair. Too many rules to abide by. Poor leadership, if you don t agree how things are being run, then you are considered a troubled employee.
Pros
Wages, bonus
Cons
Too much micro managing, Way too many managers.
Great temp jobs
Temporary Worker (Former Employee) – Kenosha, WI – July 14, 2018
Anytime i needed work they had something for me. Never had any issues with anyone there and everyone was kind and finding work was always a very simple process.
Pros
Reliable work
Cons
Could use more advancement options
Overall rating
Based on 290 reviews
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In the Top 5% of similar size companies
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