Never in my entire retail career have I witnessed such astounding favoritism, bias, and hysteria in the workplace. Management likes to schedule more hours for their favorite employees instead of actual higher-performing ones. For example, the store manager would give at least three days to cashiers with consistently low loyalty scores and less days to one with average 80% loyalty, simply because the former are more liked. Most of management are stuck in their ways and refuse to step outside their comfort zone. Seniority in a company does not always mean that these managers possess the ability to manage effectively and efficiently. In fact, where I worked, they didn't. A lot of tasks, such as visual merchandising, would be left unfinished, poorly done, or forgotten about until weeks or even months later. They only develop cashiers they like and hardly ever coach others. Also, gossip runs this location. Performance reviews tend to be based on what is heard and not seen. If management doesn't like you, they will talk about ways to get rid of you. Customers are honestly the least of your worries here.
employee discounts, free gifts