Regional Manager is very mean and thrives on belittling others
retail (Former Employee) – sterling VA – February 1, 2013
This is a good place to learn about beauty products. The discounts are good. Flex scheduling is a plus. The regional manager loves to make people cry, she is so belittling and is not at all friendly or likeable, she called employees liers, stood in the way of stylist transfers, The staff changes so much due to her ill behavior.
Receptionist (Former Employee) – Ocala, FL – September 19, 2018
Ulta was all about keeping their associates in the know. Growth was always available via training videos and consultation 10/10 would work there again.
I truly started from the bottom and worked my way up to a supervision position in less than a year. My managers were very hands on and helpful. "there is nothing that we know, that you shouldn't know" The hours would get a little out of control occasionally when we were understaffed but all and all, I enjoyed the environment.
company parties, classes, great atmosphere, Gratis
Customer service (Former Employee) – Ontario, CA – September 19, 2018
Working at Ulta for me was like a dream come , because I love makeup so. My experience for Ulta was cool stressful and the best job I had. The managers were cool and the staff was cool I just didn't like the rude customers.
Lead Cashier (Current Employee) – Dunwoody, GA – September 19, 2018
Ulta is a relatively new company and they are trying to figure out everything. Ulta has great potential to be an amazing company to work for, but they are not there yet. The opportunities for advancement are rigged by local management. The beauty advisors are usually overworked and underpaid. There needs to be better management training and the upper management needs to be more involved in making sure the store managers are actually doing what they are supposed to do. I have met lifelong friends from co-workers and customers. It can be a fun job if you love beauty and interacting with customers.
Be ready to do a lot and not be appreciated. This store has so much turn over, it’s hard to keep up. They expect you to do anything and everything. They keep changing the rules. There is no consistency. When I started, I liked working here. They just keep changing things in an effort to make them better, they only make them worse.
I worked at Ulta for almost a year. None of my coworkers knew my name or talked to me. My typical hours for one work day were 4 or less hours a day and I never got more then 10 hours a week even after countless times of asking for a full time position here. I even applied as a manager and tried asking for education opportunities and was refused multiple times. Employees are always leaving so there are constantly new people working here with little training.
Sales (Former Employee) – Wichita, KS – September 18, 2018
Not a bad place to work. A little unorganized and not much room for advancement or raises. Hardest part of the job was having to stay late at night or come in very early in the mornings for stock and getting ready for the holidays.
Beauty Advisor (Former Employee) – Rockford, IL – September 18, 2018
I always had a productive day at work whether or not I was at the registers or doing labor work around the store I was always doing something. I always liked doing work because it made time go faster and I felt satisfied when I did a lot of work. Most of the time the hardest part of the job, when there really was problems was the problematic customers. You always have to try to make the customer feel better and help them but in some situations it was very hard to help them and or tell them what they want to hear because sometimes its not my place as a beauty advisor to lets say give them a discount just because they think they should get it, that's the managers job to decide that.
Benefit Arch Expert (Former Employee) – San Antonio, TX – September 18, 2018
I loved my job, however there is no advancement opportunities. I would ask to be notified if there were any ways for me to get more hours but they never did. Hours I earned by meeting sells goals would consistently be given away to other people. I never received any benefits/rewards from my hard work.
ESTHETICIAN (Former Employee) – Simi Valley, CA – September 17, 2018
Ulta is really great about continuing education and training which ends up benefitting everyone. They are also great about your knowing as much as you can about all of the brands through training and giving gratis to their employees.
A lot of people apply because they believe they’ll get to do makeup on customers and practice their skills. Not like that at all unless you work for the boutique. If you’re at the register, no matter how good you are, it’s very hard for them to advance you or give you a promotion, let alone a raise. I moved an hour away and kept working in hopes of getting either, but I was told it wasn’t their fault that I moved in the middle of nowhere, and that there’s nothing they could do for me. I was a loyal employee for about a year, my numbers were awesome, and I loved working with the customers. Only reason I left was because I spent more money going there that I was making. It wasn’t worth my time.
Merchandise Coordinator (Current Employee) – Hopkinsville – September 17, 2018
I have really enjoyed working with Ulta for the most part. The atmosphere is always so fun and friendly. There was always something to do, even on our slow days, so the work felt meaningful. I’ve learned and grown myself since being able to step into a managment position, being supported by my colleagues. I’ve been through quite a bit of change in managment, so I’ve built up a skill set on how to work with and around change, and through a big transition. The hardest part was learning how to help myself. Sometimes I was the only manager there, and I had to use the tools available for me to problem solve a lot. Overall I am very grateful for the experiences and skills I have retained from working with Ulta.
Very busy, espically during peak season, but easy going.
Sorter (Former Employee) – Chambersburg, PA – September 16, 2018
I worked as a packer and scanned items in. I learned how to use a hand scanner. The managment was very laid back and very easy to work with if you had any questions. The hardest part of the job was during peak season, when it was mandatory that you work 6 out 7 days per week, 12 hour shifts. The most enjoyable part of my job was the managment and working close to your peers to get the job done.
I think that all mangers make a difference and that store manager at the time was awesome. she taught me lots and helped me to grow. I had the freedom to create and train a team with no turn over... I left because corporate said they weren't giving anymore raises and It was time to grow