Specialist (Current Employee) – Phoenix, AZ – January 7, 2018
This company has very good intentions, however, management within different parts of this company are not qualified members. They tend to not be leaders themselves and want to try to lead other people. Those two do not go together. Employees are all for themselves and are not team players. It tend to be cut throat.
Resident Services Liaison (Former Employee) – Phoenix, AZ – December 27, 2017
The mission for this company is amazing. The things and opportunities for the families is great. My department was very unorganized and ultimately i lost my job and i truly believe they did not know what they wanted from me so i was terminated.
Manager (Former Employee) – Phoenix, AZ 85008 – November 21, 2017
Agency constantly assessing the needs of the community and how to better serve those experiencing homelessness. Not afraid to make huge decisions that affect the agency and the people served. Willing to take risks to improve the lives of women, children, families, and youth. Striving daily to keep a positive and happy work culture. Appreciation shown in many ways to the staff. Saw a trend for transparency keeping staff in the know of changes to come and why. Great people, supportive atmosphere, interested in personal and professional development of staff. Lots of efforts to match staff to their gifts.
CASE MANAGER (Current Employee) – Phoenix, AZ – October 30, 2017
Great organization that provides so much for the community, but very low pay for the quality and amount of work individuals do. After they took over new programs they slowly began transitioning the employees and replacing them with lower quality employees that accepted less pay.
Overall i would give this company a 2.5 star average if i could.
Youth Care Worker (Former Employee) – Phoenix, AZ – October 20, 2017
Overall i would give this company a 2.5 star average if i could. I only been with umom for less than a year and i have seen 60% cons and 40% pros. Don't get me wrong I love the population who I serve and work for but it's hard to work for a company who doesn't acknowledge nor defends their employees. In recent timing they have shut down two or three different facilities because of funding issues so that means that leaves staff without jobs pretty much so.
Pros: -You have a reason to work for the population you serve. -HR responds in adequate time -(somewhat)flexible with schedule
Cons: - management does not defend their staff -pay is not good -no room for advancement, all favouritism thats your only way to move up -benefits ok to a certain extent -UNDER STAFF and staff is blamed for the programs mishaps/down falls -overall a mess cant keep staff to save their lives(3 programs shut down in 2-3 months leaving a good amount of people unemployed im sure, another program had 5 people quit in 2weeks time frame, losing a contract with one of the biggest vendors to help staff them, etc) All this in 2-3months and less time frame.
Lead Cook/Catering (Current Employee) – PHX, AZ – September 18, 2017
Unfortunately there is no room for growth or advancement. they have a huge turnover rate currently there are 40+ openings , I feel they do not care about there employees.. they as soon show you the door .than try n resolve issues.
Line Cook (Former Employee) – Phoenix, AZ – August 15, 2017
Management was always willing to accommodate my needs. I was able to apply my skills on a daily bases and learn new techniques. The hardest part of the job was the getting accustomed to the new work environment on the first week, but the staff team was great at making me feel welcomed.
Housing Stability Specialist (Current Employee) – Phoenix, AZ – July 19, 2017
Positive work environment and intersects with multiple aspects of social work. Management makes great efforts to show appreciation to staff. The only cons are the pay could be higher and lack of opportunity for promotion in certain fields.
staff appreciation, no micro managing, positive environment
pay, building needs upgrades, little opportunity for promotion
Respected & Compassionate Company Doing Great Work in the Community
Resident Services Coordinator (Current Employee) – Phoenix, AZ – July 11, 2017
I have truly enjoyed my time at UMOM. We are working with extremely vulnerable populations and doing our best to end their homelessness every day. The staff at UMOM are caring, compassionate and hard working. It's a tough job but we work together & even find time to laugh along the way!
Resident Advisor & Assistant (Former Employee) – PHX, AZ – June 13, 2017
Very Flexible, as far as schedules come, theres usually 3 shifts spanning across the day. The administration looks down on lower positions (you). There is a lot risk of danger with the type of clients you work with. But besides being dangerous it can be fun & "chill" at times. High Turn over rate & Bed Bugs. Night Night, Beware of awful bed bug bites.
Shelter Supervisor/ Crisis (Former Employee) – Phoenix, AZ – June 1, 2017
Scheduling patients for chemotherapy throughout hospice care. , setting up appointments in meeting with family going over patients . Entering patients information into a log preparing the patient for hospice care
Family Support Liaison (Former Employee) – Phoenix, AZ – May 22, 2017
This agency was awesome. The people I worked with were good people, From Case Manager to Administration to Maintenance, This agency is here to end homelessness. Great Benefits as well. If you want to be a part of something special, join UMOM
Youth Worker (Former Employee) – Phoenix, AZ – May 8, 2017
Terribly run non-profit. A 20 million dollar budget, with horrible facilities (think roaches, rat, and mice crawling around your office), unqualified management that holds grudges and attacks employees, and people leaving after their first day because the experience is so negative.
Pretty good benefit plan
Micromanged with no support, disgusting working conditions, no technology
TEACHER (Former Employee) – Phoenix, AZ – May 4, 2017
Great place where I gained so much training and essentially learned to be the teacher that I am today. The company as a whole underwent many changes as my time there progressed that made it at times challenging.