greet employees, customer service is excellant, diverse company.
Customer Experience Associate (Current Employee) – Ontario, OR – December 12, 2018
Throughout the day, a teller at Umpqua Bank is interacting with customers in person, over the phone, and drive thru. They are expected to know regulations, procedures, fraud systems, basic customer needs, store cash shipment, and product rates/ information. They are trained in Teller, possibly have a notary, and wires. Working for this company I have learn how to provided a customer with great one-on-one customer service, handle sanative situations with grace and be compassionate, and financial needs/ benefits. Umpqua is filled with laugher, positivity and a great work environment. I love who I work with, work for, and the community I serve.
Great benefits, friendly environment, company wants you to be successful.
short staffing, store goals