Used to love, now I dread going into work
Lead Teller (Current Employee) – Virginia – March 1, 2019
At first I loved the job and I loved being Lead Teller. Then they changed the goals in their effort to be a bigger bank and thats when things got ridiculous. I was expected to be an expert in policy and MCP, coach the tellers, manage the vault and ATM, and then they wanted me to perform and achieve the SAME goals as a regular teller, who doesn’t have near as much extra to do.
Add to that my hateful and hypocritical manager, who would rather satisfy the needs of cry-baby, spoiled customers than DEFEND HER TEAM for UPHOLDING POLICY, I’m ready to leave.
While the pay is good and the benefits and PTO are great, its not worth the mental torment and berading from a manager who is 10 years past her expiration date.