UNIQLO Employee Reviews

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Uniqlo Review
Sales Associate (Former Employee) –  New York, NYApril 16, 2018
Interesting place to work. Don't care about life outside of work, nor care to accommodate you when needed, yet you are expected to go above and beyond. Good pay, evaluation is every 3-6 months providing an opportunity to move up, which may or may not be influenced by the manager's favoritism.
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Very Stuctured Job
Sales Associate (Former Employee) –  Chicago, ILApril 14, 2018
I would recommend other people to worth here if your young and is into fashion. it’s a very fast pace job. No room for error everything has to be a hundred percent perfect. One of the pros to having this job is theres a bunch of different ethnicities they hire, you’ll learn about other people and culture. good place for networking !.
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Never ending feedback
Sales Supervisor (Current Employee) –  CaliforniaApril 14, 2018
Good job for 1 year but if you are not advancing with in 6 months then get out quick because this job is all about office politics and who you pick sides with.
Pros
Benefits
Cons
Lack of Advancement, Picks favorites, Racism
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Sales Associate
Retail Sales Associate (Former Employee) –  New York, NYApril 10, 2018
Training period prior to beginning work.
Must remember training and policy and to act courteous and pleasant. Customer service is key. Learn the company rules and culture. Expected to perform various tasks from floor upkeep to handling Point of Sale. Keeping busy and working with a team is key.
Management will keep track of everything.
Overall positive experience.
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Skillful & Strict Standard
Supervisor/Digital Manager & BOH Overwatch (Current Employee) –  Boston, MAApril 8, 2018
Working for Uniqlo USA provided a strict standard on how to service customers & the importance of customer input to better achieve company goals. The guidelines on how Uniqlo USA standard policy relates to the Japanese heritage & follows as such. A strict guideline on the best ways to interact with customers & staff to create trust between one another. On a day to day basis my job was to train new associates on Uniqlo's policies & guidelines & make sure to remind them that customers come first. To ensure that all associates understand the basic concepts to achieve great outcomes with customer interactions & excellent attention to detail. As well to make sure all customer interactions were nothing less but satisfying so that the company could remain known for their outstanding sense of urgency to uncover customer needs. To provide a safe shopping experience to all customers as well as staff.
Pros
Paid Time Off & Monthly Promotions
Cons
Hourly Pay, Organization & Employee Compassion
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Fast paced with an organized environment
Sales Associate (Current Employee) –  Flushing, NYApril 4, 2018
Uniqlo has a great amount of Japanese influence. Working at Uniqlo is all about teamwork. There is always something to be learned and once you've learned the material, you are able to teach to your fellow new hires. One of the things that employees must be ready to learn is time management. Having energy is a must in order to provide the best customer service to our customers. It can be a bit fast paced for the average retail employee but it can serve as a helpful tip on your life outside of the company. Management in my location was very communicative and to make things run smoothly Uniqlo offers a Career Step Up every 3 months. There you can communicate with your manager and trainer on what you plan to do with the company. The hardest job is the amount of responsibility as you take those Career Step Ups. It becomes a bit stressful but once perfected it becomes easier. Uniqlo is about moving up and taking responsibility. Overall the most enjoyable part of the job is the employees and the management team that make every shift less stressful.
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very strict place to work pays more than a lot of retailers
Division Advisor/Cash Wrap Supervisor (Current Employee) –  New York, NYMarch 29, 2018
If you have a good relationship with management your advancement with the company can be great. Sadly if you don't, they would give you every reason to not promote you. I've seen favorites become supervisors in less than two years while other hard less popular working people remain in the same position forever.
Pros
decent wage increase, good amount of paid time off
Cons
Favortism, disrespectful, very strict
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Good enough if you're going to college
Supervisor (Former Employee) –  San Francisco, CA 94102March 26, 2018
You have to have a certain attitude when you work for this company. It's not a surprise because they carry out Japanese work culture to your work culture. They're extremely quick paced. You have to smile always, do something until you sweat. You always have to run around and follow your managers on the dot and please them every time or you'll get the talk. Work seniority is a thing here.
Pros
Diversity, collaboration, advancement
Cons
No benefits, long work hours, extremely demanding
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Fun, busy, and professional environment to work in
Sales Associate/Cashier (Former Employee) –  New York, NYMarch 25, 2018
Uniqlo has a real nice atmosphere to work in, good music, many different options of clothes which is great to offer to the customers.
I learned how to use the cashier in a fast paste environment. What I enjoyed about the culture of Uniqlo is it's diversity. The most enjoyable part of working there was meeting the customers; there were some funny and friendly folks with great stories to share.
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UNIQLO will change the way you view retail
Sales Associate (Former Employee) –  Freehold, NJMarch 24, 2018
Working a UNIQLO was way different than working at any other retail store. UNIQLO has and follows strict standards all to make you a better person and importantly a better worker. I learned a lot from working there and if the store didn't go out of business I would've definitely reapplied.
Pros
Hour breaks, good co-workers, being trained in new areas
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Retail Sales Associate
Retail Sales Associate (Former Employee) –  San Francisco, CAMarch 24, 2018
A fast-paced job that requires you to know your roles when serving a customer. Unlike other companies, Uniqlo has higher standards as you are often required to use Omotenashi.
Pros
Fast raises and upgrade
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Worst Job
Advance Associate 2 (SIT) (Former Employee) –  Ontario, CAMarch 24, 2018
I worked at uniqlo for about 7 months and like what people said in here its about favoritism, and they are always expecting more from you as SIT. The only great thing was the discount, but they are super strict on dress code and what you cannot and can wear. Also, another thing they will to terminate you for the smallest little things in the store, and accuse you of everything that another supervisor did wrong.
Pros
1 hour lunch and 2 min breaks
Cons
lack of communication and too much favoritism
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Insight
Supervisor in Training (Current Employee) –  Manhattan, NYMarch 22, 2018
Uniqlo has taught me so much about how to take initiative and to become a " Leader " I've grown as a person and have gained so much motivation and inspiration just from working here the only complaint i have is that this job might not be for some people for the simple fact that they ask for a lot and its mentally and physically draining.
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Great Company for Everyone
Customer Service Specialist/Cashier (Former Employee) –  New York, NYMarch 20, 2018
This company understands that in order to have happy employees you need to offer opportunities for advancement, fair salary/hourly wage, supportive HR system and great full time benefits.

Most hard workers - who come to work with a purpose, will notice that Uniqlo will provide for you if you can commit to their needs. (Sometimes its a beneficial relationship between the employer and the employee)

There is a good deal of favoritism, whether they like you or majority of management doesn't care for you.

Overall, it is a decent company.
Pros
Benefits for fulltime, flexiblilty, work/life balance, 1 hour break, opportunity for advancement
Cons
late hours for closing shift, early hours for opening, favortism, little trust in employees
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Advanced Retail+
Part-time Sales Associate (Former Employee) –  New York, NYMarch 18, 2018
I have heard that the Uniqlo I worked at (5th ave) is a bit more demanding than the other ones in the city. The store is usually very busy with a bevy of tasks and instructions coming from the managers and supervisors. A gripe I had with them, and retail in general, was a reluctance to work with your schedule and make it convenient for the employees.
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4.5/5 Very systematic work environment with great floor team
Advanced Associate (Current Employee) –  Chicago, ILMarch 17, 2018
The company heavily invests in training and there is always something they can train you in, so advancement and promotions are easy if you have a strong work ethic and performance. The managers are very understanding to availability needs, as most employees are either students and or are commuting from far distances. Customers may make the day hard, but if you have an anxiety attack on the clock, the team was supportive and helped. The floor team is very close knit and has a family vibe between original store opening members and new hires.
Pros
accommodating schedules, team based, can move into different departments of the company
Cons
demanding, sometimes unrealistic goals are set, commute
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Waay too much favoritism
Division Advisor (Former Employee) –  Edison, NJMarch 16, 2018
In the beginning, it was a lot of fun. Uniqlo is very fast paced and you get a lot of opportunities to work with your community. The main issue is management only promoted who they liked the best, not based on work ethic as they should have.
Pros
30% discount, 1 hour breaks
Cons
favoritism, nepotism
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It sucked
Sales Associate (Former Employee) –  West Nyack, NY 10994March 11, 2018
It sucked. But also I was in a really weird place in my life at the time so yeah.

It's just really suffocating and I personally didn't like working inside the mall where its full of recycled air. Yah bleh
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Sucks
Human Resources Assistant (Former Employee) –  New York, NYMarch 10, 2018
Management is poor. They don’t care about how hard you work. Everything is based on favoritism. Long hours. If they don’t like you you will not get promoted.
Pros
Co workers
Cons
Long shifts, management. No benefits poor pay
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Worth All The Hard Work
Assistant Manager (Former Employee) –  South Coast PlazaMarch 6, 2018
I love UNIQLO and what it stands for. They believe to help foster and promote growth in all workers in both their personal goals and company goals. UNIQLO has helped me tremendously in self discipline, organization, priority, teamwork, and leadership. I invested a lot of my time working very hard to make sure the store is 100%. There may be times you have visits that will give you feedback, but each time, it's helpful and teaches you something new. You truly understand how to be a business owner through working here. As a former manager, I most enjoyed being able to speak into my team's lives and encourage them throughout their work journey, being there to help them grow and move forward.
Pros
Discounts, business training, leadership training, benefits, good pay.
Cons
Huge toil on your body, mentally and physically, very hard to have work/life balance.
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Overall rating

3.5
Based on 814 reviews
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3.2Work/Life Balance
3.2Compensation/Benefits
3.3Job Security/Advancement
3.1Management
3.5Culture

Diversity score

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65out of 100

The Diversity Score tracks how positively diverse employees rate their experience at UNIQLO.