United Airlines
Happiness rating is 75 out of 100
4.0 out of 5 stars.
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United Airlines Careers and Employment

Work happiness

Scores based on about 1,986 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    Scott Kirby
    approve of Scott Kirby's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
  • Headquarters
    Chicago, Illinois
  • Link
    United Airlines website

This is the story of an airline that leads the industry from ground to clouds. Our global cast of over 80,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.

We've paired the world's most comprehensive global route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, including hubs in the four largest cities in the United States and almost 90,000 employees residing in every U.S. state and in countries around the world.

We also host an industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide and are leading the industry in our environmental initiatives.

The time is right to join United. We're reinventing our company from the ground up, and opportunities exist for all experience levels. If you are a dedicated individual who is ready to move your career in a positive new direction, United Airlines is the place for you.

Learn more

Explore United Airlines

Jobs near you

There are 2 United Airlines jobs close to Ashburn, VA. You can check out other available jobs at United Airlines.

Browse jobs by location

Chicago, IL

116 jobs


Salary estimated from 5.9K employees, users, and past and present job advertisements on Indeed.


Employees at United Airlines have reported receiving these benefits. They will vary by role and location.

Health insurance
Retirement plan
Dental insurance
Vision insurance
Employee assistance program
Paid time off
401k matching
Parental leave
Disability insurance

Rating overview

Rating is calculated based on 4.1K reviews and is evolving.



Flight Attendant in Sterling, VA
on April 21, 2022

This is a great place to work and there is wonderful comradeship among employees. That is what I most loved about this job. Taking care of passengers can be very very stressful when you are trying to make everybody happy while the company refuses to properly staff the planes. Overall however it was the best job I have ever had and praise the unions for sticking up for us. I only wish the company would staff the airplanes with more flight attendants because it is impossible to provide a pleasant experience when it takes forever to get to the rear of the plane to provide drinks. Other than this I believe this is a wonderful company to work for. Thank you United Airlines (Formerly Continental Airlines) for allowing me into your company and for your great retirement package. I really enjoy the diversity, the acceptance of the LGBTQ employees and all of the above. Please continue to strive for diversity and acceptance. But also, to the upper management- flight attendants deserve an extra flight attendant on ALL domestic flights on 737 aircraft. There is simply not enough help in the coach cabin for a full flight. Please and thank you!!

Operations in Newark, NJ
on December 2, 2022

Great benefits but understaffed. Good place for advancement offers many opportunities. Many coworkers ended up going into management after a year of work

Ramp Agent in Denver, CO
on December 1, 2022

This job will destroy your body over a period of time. Job is very physical in nature, which can land you in a surgeon office prepping your for some type of orthopedic procedure. Management is nice to your face, but will not hesitate to walk you off the job for the littlest infraction. Union is nonexistent, but has no problem increasing dues every few years. Workplace culture is like walking on eggshells, due to ultra woke culture. Flight benefits changed when the company merged with Continental, which resulted in loss of benefit.

Ramp Service Agent in Newark, NJ
on December 1, 2022

United airlines is a decent company in general but the management at my specific location is terrible. When it comes to promotions or being recognized at work they would prefer to give recognition to whoever it is that they favorite rather than the actual person putting in work. The favoritism is so bad that it’s come to a point where they’ll give certain employees accommodated schedules and everyone else gets the leftovers. Management never answers their emails when you need them to, most of the staff on site are unfriendly and unwilling to help. Management also abuses its employees with giving Mandatory overtime almost every other day(which has just recently stopped due to corporate showing up).Pay could be a lot better especially for the amount of work ramp agents do, when it comes to bringing planes in/out in inclement weather with heavy/light baggage I believe we should be fairly compensated. The only amazing benefit United has to offer is the travel benefits, other than that everything else isn’t worth it. When it comes to schedule flexibility be prepared to spend 6 months (probation) with a fixed schedule and no option to switch shifts with other employees. Only after your probation is done in 6 months will you be able to trade off your shifts and “fully” customize your work schedule, but even when doing so you’re lucky if someone will pick up any of your hours. Schedules are also awarded via bidding every few months and that’s all based off seniority. Overall if you don’t care about having a work life balance and being paid $18.00 an hour with the one perk being able to travel around the world on standby then go for it.

Customer Service Agent in California
on November 30, 2022

Can be stressful at times. Having a good team helps make the day go by smoother. Training took place in Chicago and was learned everything about the job there.

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Questions and answers

People have asked 519 questions about working at United Airlines. See the answers, explore popular topics and discover unique insights from United Airlines employees.

See questions about:

  • Hiring Process
  • Interviews
  • Benefits
  • Training
  • Salaries
  • Working Hours
  • Job Opportunities
  • Part Time Jobs
  • Background Check
  • Drug Test
  • Office Locations
  • Shifts
  • Work from Home
  • Hiring Age
  • Working Culture

Interview insights

Insights from 1.5K Indeed users who have interviewed with United Airlines within the last 5 years.

Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

why you want to be a FA? name a time you went above and beyond for a customer?

Shared on January 10, 2022

If you have experience in customer service ? How do feel about asking someone to comply about rules anda that person refuse ? Do you speak another language ?

Shared on March 29, 2020

Mainly about past experience, with an emphasis on high volume and premium service

Shared on March 25, 2020

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