3.9 out of 5 stars.
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United Airlines Employee Reviews

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United States4,195 reviews

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3.8Work-Life Balance

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Challenging and rewarding,

Featured review

United Airlines selected this as a representative review
What is the best part of working at the company?Employees, professional attitude, dedication to safety, training, opportunities to advance, and experience amazing growth. What is the most stressful part about working at the company?Weather, often uncontrollable creates challengesWhat is the work environment and culture like at the company?Supportive, embracing. Company truly wants employees to be happyWhat is a typical day like for you at the company?Non typical, haha creative experiences
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Good place to work

I like the flexibility when it comes to shifts. it was easy to trade on or off. this is helpful when you need to schedule important things outside of work.
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United Airlines insights

Based on 2,129 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Ability to learn new things

Productive and great workplace environment especially at a small base

Strong leadership that backs you up and tremendous focus on safety--the Captain has the unquestioned final authority concerning whether or not the plane is airworthy. Great pay and great benefits and lots of opportunity for advancement and great quality of life also--highly recommend UAL
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A great job with wonderful benefits with great pay, Thanks to union labor groups.

What is the best part of working at the company?Benefits and Healthcare... Worst thing is their lack of compassion for frontline employees. They are not a company of their word. What is the most stressful part about working at the company?Their midline management supervisor level and above. Favorable employees reap favorable decisions. Your coworkers and the surrounding drama from within. What is the work environment and culture like at the company?Toxic and full of favoritism. Really a negative reflection of the management from station to station. Lack of accountability for leadership training or lack thereof. What is a typical day like for you at the company?Go to work to earn a paycheck and survive.
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Fast paced and organized

Fast pace and organized. Part-time can feel like a full-time job because company is strict on time. Can pick up as many shifts as you want so extra money is always available
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Great place to work

Great place to work. Wonderful people. Experienced great cities and countries, and food. Made life long friends and memories. Couldn’t have asked for a better experience.
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Fun place to work

There was never enough hours, seniority doesn't matter in that station, coworkers were friendly. Odd hours schedule.Overall it's ok company to work for if you want to work for union your whole life.
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Fun and exciting

Best airline to work for. Everyone is like family. Great benefits for family and friends. I would definitely recommend United for mainline. You would retire with this company.
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Travel the world!

Going to work in my office at 35,000 feet in the air was exciting!This was an amazing career that allowed me to care for and connect with people while traveling the world!
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No comment

They're to busy for their employees ...it's more of a clock in do your job clock out but once mistakes start being made everything falls apartDays are easy and repetitiveYou do learn a lot from baggage to working with pilot on taxing planeEnjoying the benefits
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Awful place to work

United Airlines has faced criticism for its treatment of employees, with reports of poor working conditions and labor disputes. Employees have raised concerns about low wages, inadequate benefits, and challenging work schedules. The airline has been involved in disputes with labor unions, leading to tensions and strikes. Complaints also extend to issues like job insecurity and alleged mistreatment. These factors contribute to a negative perception of United Airlines' employment practices, impacting the morale and well-being of its workforce. It's essential for companies to prioritize a supportive and fair work environment to foster a positive relationship with employees. Addressing these concerns can not only improve the overall employee experience but also enhance the airline's reputation and customer satisfaction.
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Great Experience. Just not for me.

United Airlines was a great company to work for. Benefits and pay are great. The lifestyle change for me was the biggest hiccup. The most enjoyable part of the job was traveling (of course) but also making life long friends throughout your career.
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Lots of travel

Get to see lots of different placesschedule can be hectic crew can be greatreserve life a challenge but holding a line will seem like a great pay off bc you get to control your schedule more
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Awesome once a line holder

Love working as a flight attendant! It can be challenging as a reserve flight attendant but once a line holder it’s a whole different ball game. I highly recommend applying!
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Fun workplace

if you keep to yourself life is easy. Co-workers are nice. Pay isn't that great but amazing benefits. Flexible schedules. You can work as little or as much as you want.
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Good coworkers and little bit of flexibility

Most of coworkers are nice! If your seniority is low, you cannot get a good schedule but you can always trade your shift with other coworker if you need a day off.
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Don’t waste your time.

What is the best part of working at the company?Benefits only, some coworkers can be good What is the most stressful part about working at the company?Managment! Horrible! You must be in the circle of Managment preferred employees and you will probably keep your job What is the work environment and culture like at the company?Tense, especially when you become their mule to get the hard work done always What is a typical day like for you at the company?Stress and looking forward to leave this place and get home safe
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Fun workplace

The free flights on standby is very nice You can build muscle working here if you like to work out it can get very busy but bags don’t talk back!The pay is pretty decent
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Subpar company to work for depending on your attributes

Great employee website. Great schedule great communication with corporate horrible pay. If you live in the tri-state area, it’s a good job to work for.
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Pretty laid-back and chill. The

Nothings ever hard about work it’s a mindset thing pretty all good everybody worked for them for the most part they did a lot of moving in picking up and lifting but always at the end of the day we kept the customers happy


Free lunch and good tips


Short breaks nobody wants to work after lunch hahah
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good place to work would recommend it to anyone good salary good management flight benefits health benefits customer service friendly staff and culture
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Overall rating

Based on 4,497 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.8 out of 5 stars for Culture

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