United Airlines Employee Reviews
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I was hired by United after I separated from the USAF. The initial pay is low and your schedule will not be good. It all improves with seniority. The management at United was terrible for many years, but the current CEO and the last CEO have both been very good.....focused on running an airline profitably. They also have been focused on improving the customer experience by supporting employees. Refreshing!
Pros
Pay, time off (both only when senior)
Cons
Time away from home, union is self-serving
If you truly have a passion for providing great customer service, being a flight attendant is very fulfilling. Once you are able to hold a line (a set schedule), the flexibility is unmatched. But being on reserve (on call) during your first couple years will mean calls at 2 am and being at scheduling's mercy. Training is 6 weeks in Houston and then you can be placed at any base. This means you will either need to move or look into crashpads. On reserve you will have 12 days off a month and on call for 18 days.
Pros
flight benefits, extremely flexible schedule once you hold a line
Cons
reserve life is worse than other airlines, pay below 5 years
The structure and 6 weeks training course conducted for flight attendants is impressive. After a couple of years of work, pay & schedule is flexible.
Pros
Travel benefits, insurance has plenty of options to choose from, flexibility of schedule may be great depending on the position.
Cons
Pay at the beginning may be tough, for someone with a family or that lives in a expensive city
CultureCollaboration with my colleagues at United Airlines is awesome. Helping each other is fundamental to do your job well. If you’re a team player you will succeed as a customer service representative.
Job seekers rely on your experience.
Every work experience is unique. Let people know your thoughts on previous employers.
Work-life balanceWork-life balance at United Airlines is alright. You can expect to be gone about half the month. If you’re busy then when you’re home you will want to stay home.
You can build your own schedule especially once you have more years into your career. It is very much based on seniority. Pay increases per year until you reached certain tenure (right now it’s 13 years). It has a potential to make decent paycheck. Getting to see the world while getting paid is priceless.
Pros
Flexibility, Steady pay increase
Cons
Work during most holidays, physically challenging sometimes
It was a great job, but I'm currently Furlough. Overall, I would highly recommend. It a great big family and potential growth is there. Don't forget about all the travel
Pros
Pay
Cons
Hours
it's based on seniority orked at Woodmont Grill for multiple years before deciding to leave. There is constant turnover of servers and greeters, and you only get hired if management considers you “pretty enough”. People get reprimanded constantly for menial mistakes, creating anxiety for employees and absolutely no job security, no matter how long you’ve worked there or how many shifts you’re willing to work. There is no empathy, consideration of an employee’s time or health, and no room for error. After years of being bullied by management (which also turns over about once a year), I decided to move on to a restaurant of similar caliber where I make the same, if not more than at Woodmont. However, I cannot put a price on how much happier I am now. Please use this review as a caution and consider applying elsewhere.
Working in the airline industry is unlike any other job. Schedules are crazy, especially just starting out and at times very exhausting, however it becomes an addictive lifestyle. You are constantly working with new people, but you grow to become one big family very quick. First two years, pay is terrible. Three-five is a little better, after year five, pay is great. Really good benefits as well.
Pros
Benefits, travel
Cons
Long days
Jobs at United Airlines
Work-life balanceWork-life balance at United Airlines gets better the longer you are with the company. Seniority is everything! Reserve life can be very difficult in the beginning.
I can’t find the words to express how great a company I think it is! United is a family of great people that I continue to keep up with even in retirement. They are all fabulous dedicated professionals who excell in customer service for the most part! Great pay benefits flexible schedule it has aEverything you could possibly want from an employer!
Pros
Money benefits PEOPLE there
Cons
None
The job is great... once you become senior enough to hold a line. You will miss every major holiday and family event your first few years. The senior flight attendants will treat you like you are less than and tell you to put in your time because you don’t matter. The funny thing is the company only keeps them around because of the union. If it wasn’t for the union protections many of them wouldn’t have jobs because they are rude and can hardly do their job. The FAA needs to come in and clean house with all these flight attendants who are being passed along in annual CQ because they’re friends with the training staff.
Pros
Free flights, decently priced healthcare
Cons
No work/life balance, abuse of contract
United has been wonderful place to work, and I would continue working here if it weren't for the inevitable furloughs. Traveling the world is least of the benefits, it's truly about loving what you do and caring for passengers and your colleagues.
Pros
amazing colleagues, sometimes very flexible schedule
Cons
sometimes not flexible schedule, may work holidays, reserve can be hard
The interview process is intense. Stay customer focused and think of actual scenarios that you have been in ahead of time. Always be able to answer 3 part questions. Ex When did you work with someone difficult? How did you handle the situation, what was the Outcome?
Fun place to work, good diversity of crew and customers. Benefits are great.get to travel and see the world and learn about different countries and cultures
Pros
Travel the world and flexible working hours
working for aviation industry it is not easy because of time is sensitive, any mistake can lead to flight delays which is can cause the company a lots of money.
United is a good company. They do business all over the world which gives us contact with many different cultures and people. One has to be prepared to be away from home for a substantial amount of time.
Pros
Shift trades
Cons
Away from home a lot.
Thing are changing in this industry. Dulles is a great place to work. You need to be very independent. Support is limited. I don't know what the future will hold.
Install hvac systems and water heaters it's fun and challenging and I like that
Good company
Good hours and pay and learning so much thanks indeed
And so much work at good pay
- Employee Reviews