Sales Representative (Current Employee) – West Virginia – June 19, 2018
Pay isn’t competitive at all. Very little room for advancement. Complaints fall on deaf ears and nothing will be done to resolve your issue. Extreme levels of favoritism, so brown nose from the start if you want to “make it”. Health care plan is good, 4% matching on 401K. Tellers start at $28K a year, sales and service reps are about $30-$33K a year if that.
I've worked for this company for several years. The benefits are great and they focus alot on training their staff. Management does not always recognize your hard work. But, you get to meet so many people and build lasting relationships!
BM (Former Employee) – Virginia – February 11, 2018
Poor middle management. There are 3 regionals and 2 of them have absolutely no idea how to handle managers and help them out. Favoritism is like culture of the bank that it’s absolutely ridiculous. It’s all about how much you can brown nose and you will forever be safe even if you don’t produce but if you rubbed them the wrong way, they will find a way to get rid of you. They don’t train you, they just throw you in and expect you to compete with some polished managers who came from suntrust/capital one/ BOA.
Retail Banking Representative (Former Employee) – Washington, DC – January 8, 2018
The culture at United Bank is very toxic. They are not very good at growing the bank organically so they target smaller banks in their footprint to increase deposit size. The new customers and employees soon find out why United can't grow and they soon leave. Very qualified employees and excellent customers just end up going to different banks.The issues they have are poor middle management that lacks vision, low employee morale and poor compensation.
Sales Associate (Former Employee) – West Virginia – October 29, 2017
Management is joke. They either have no idea what they're doing or they treat you like you're dumb for asking for help with something. There is no opportunity for advancement unless you are in the clique. The pay is horrible. The only good thing about this job was the amount of paid vacation and holidays you get and the health insurance plans were very reasonable.
Paid time off and health care plans.
Management was not very well trained, no advancement opportunities, and pay
CSR (Former Employee) – Moundsville, wv – April 15, 2017
Do not work for this Moundsville branch. They do not follow policies and procedures. The management has favorites and if you are not in the "click" you will be treated poorly. The rules change from day to day at this branch, no matter what the policy is.
Teller (Former Employee) – Huntington, WV – September 1, 2016
Advancement is very hard because management plays favorites. If you're not within the inner circle you won't make it with this company, and that's very unprofessional. This place gave me a bad taste in my mouth for banking period. Will never return to the company.
Sales Associate (Former Employee) – WV – July 19, 2016
All I to say is, I will never return to this company. You are there to do a job, not be judged by customers. Treated poorly by management and customers. Customers are flat out rude and demanding. Lots of problems with debit cards and ATM machines and customers complain constantly.
This bank is a joke of a company. There is zero appreciation towards employees and absolutely no professionalism. You would think it would be more professional at one of the biggest branches but it is far from it. They like to hire people with well known last names and then give them special treatment. They will screw over an employee that has been with the company for many years to make sure those people with last names get what they want. The pay is very poor for the work that is expected. If you go to any other bank, you get paid more for half the work load. The ethics there are unbelievable. They have family members in charge of or over another family member. Those people also get special treatment and promotions handed to them. They also lie to employees saying that they are giving them a promotion to another job and then go back on their word. Just think long and hard if you are thinking about applying here. The only benefit is that you will gain experience to go elsewhere.
Some of the employees are nice but overall a terrible place to work. The pay is terrible and what you are expected to do for that pay is outrageous. There is a lot do favoritism shown to females and others with connections beyond the workplace. They say advancement is from within but in my time there, more than half the open positions were filled from outside. 6 day work weeks leave little time outside of the job. I could go on but please only use this place as a last resort.
sales associate / teller (Former Employee) – West Virginia – January 29, 2014
Its a good start company but if you're a woman and want to advance don't even think about it. The only way to advance in this company is if your a man. There is a lot of favortism with this company. They focus more on pushing products on the customers and grading you on that than your actual performance and happiness of the customer.
BSA/AML/Risk Management Specialist (Current Employee) – Chantilly, VA – August 7, 2013
The pay is awful; their is no leadership; the pay raises are almost so low that it is disrespectful to even issue the raise in the first place; the management is a joke; you are unappreciated to say the least; their benefits aren't great; you have no room to advance, and there is discrimination within the workplace. Need I say more?
Each day is packed full. There is always something to do which keeps all employees going. I have a wonderful manager and believe that she is incredibly personable, while also being a strong leader. Id say the hardest part of my job is coming across customers with issues im unable to help with; do to the fact that as tellers we are limited to what we can do as far as account maintenance.
Not a lot of room for advancement, not challenging
Senior Sales Associate (Former Employee) – West Virginia – May 7, 2013
Poor pay, job advancement based on relation to upper management or appearance instead of skill, high turn over, poor executive decisions, outdated corporate environment, lack of resources, and very stressful high tension environment with some co-workers. Do not waste your time here.
Banker hours, health insurance package
Pay, poorly ran, understaffed, no over time exceptions
Full Time Teller (Current Employee) – Morgantown, WV – April 18, 2013
I was really looking forward to working for this company and starting what I had hoped would turn into a life long career. United gave me the worst first impression I have ever had of a job. Between the disorganization and having managment talk to me like I was four, I was very underwhelmed. After only working there for two months, I knew I needed to find somewhere else to buile a career. The final straw was when a co-worker was promoted because she was pretty (very nice and very promising as an employee, but still pretty) after only having worked there for two weeks...the worst part, they made no attempt to hide the fact that her promotion was due to looks. Not impressed at all.
Sales & Service Representative (Current Employee) – Washington, DC – November 29, 2012
A typical day at work includes but is not limited to answering the phone, helping customers in multiple ways and supporting co-workers. I have learned how to pace myself and not try to do everything at once which can cause anyone to get too stressed out at their job. Management could use some better communications skills but they mean well. The hardest part of my job is balancing many jobs that should be taken care of by at least one or two more people. The most enjoyable part of the job is when I can help a customer accomplish something they would not have been able to do on their own.