Excellent pay and benefits, job security is slim to none
Reimbursement Specialist (Former Employee) – Cordova, TN – August 13, 2013
Long hours of sitting entering data. Not very challenging for someone with a college degree. Overall job was nothing but data entry. Very tedious. However, your mistakes were held over you like you were screwing up during open heart surgery. Promotions only applied to those who brown-nosed. Any other hard working employee was either terminated for data entry errors or other lame excuses that were made up day to day. No grace period for clocking in or out. If your shift started at 8am, you are late at 8:01am, Even if you were at your desk at 7:55am and the time clock on your computer was slow registering your time. Attendance was on a point system. Half a point for every time you are late, 1 point for every day you call in. If you collect 12 points before the yr is up, it is automatic termination. Yes, your points stayed for 365 days. Very easy to get 3 points in a 6 mth period which is a write-up. Depending on who your supervisor is, determined if your points were not recorded for being 1 minute late. Nothing hard about the job. Nothing really enjoyable. Co-workers were on edge most of the time due to the ridiculous company policies. Everybody had a reason to be concerned about the security of their job except for the ones who hung out with the administrator and manager during lunch. As long as they documented all of your easily fixed mistakes in secret emails to the administrator all on their end was well. If interested in this company, have a part-time job just in case. Unless you plan to be a brown-noser.
Great benefits and pay
You will not be doing what the job description states. This is a call center!!!!