Teller (Former Employee) – South West MI – March 7, 2013
Okay company to work for. Management doesn't communicate at all. If you request time off, good luck getting it off. Plan on working at least 2 weekends a month in most branches if not more... They under staff most branches causing it to be stressful ! Alot of the managers will try and pull a fast one on you if your not on top of your game. I was also told by fellow co-workers when hired to watch your back people will throw you under the bus, and I witnessed this first hand multiple times. They will also make you do tasks not originally defined in your job title, so be prepared. The only good thing was the benefits. Pay was average. Many members and even staff complain about how this place is turning into a bank and they just want a profit and no longer care who the members are as people. They view them as numbers and working on the front line this was very evident. Overall this place is stressful and you will be worked more then you should be. I wouldn't recommend this job if your looking for job security as its not there.
communication, lack of management exsperience, stressful, job security
Other United Federal Credit Union Employee Reviews
Job Work/Life Balance
Horrible Management and Culture - AVOID
Member Services - Consumer and/or Mortgage Sales (Former Employee) – Saint Joseph, MI – January 10, 2018
UFCU has, in my opinion, an utterly incompetent senior leadership team. They have no idea how to run a company. Most have no formal education or substantive professional experience outside of the credit union and have only obtained and retained their positions because of nepotism.
The culture, or lack thereof, is probably the only thing about the company that is worse than it's leadership. It's a corporate credit union at its worst. Front-line staff are disconnected from senior leadership and unvalued. Suggestions for improvement are discouraged and there's no attempt to improve the work life of the employee.
If it wasn't for the compensation, which is competitive, UFCU would have a very difficult time finding and retaining employees.