United Federal Credit Union Employee Review

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A BANK not a Credit Union....
Teller (Former Employee) –  South West MIMarch 7, 2013
Okay company to work for. Management doesn't communicate at all. If you request time off, good luck getting it off. Plan on working at least 2 weekends a month in most branches if not more... They under staff most branches causing it to be stressful ! Alot of the managers will try and pull a fast one on you if your not on top of your game. I was also told by fellow co-workers when hired to watch your back people will throw you under the bus, and I witnessed this first hand multiple times. They will also make you do tasks not originally defined in your job title, so be prepared. The only good thing was the benefits. Pay was average. Many members and even staff complain about how this place is turning into a bank and they just want a profit and no longer care who the members are as people. They view them as numbers and working on the front line this was very evident. Overall this place is stressful and you will be worked more then you should be. I wouldn't recommend this job if your looking for job security as its not there.
Pros
benefits
Cons
communication, lack of management exsperience, stressful, job security
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Horrible Management and Culture - AVOID
Member Services - Consumer and/or Mortgage Sales (Former Employee) –  Saint Joseph, MIJanuary 10, 2018
UFCU has, in my opinion, an utterly incompetent senior leadership team. They have no idea how to run a company. Most have no formal education or substantive professional experience outside of the credit union and have only obtained and retained their positions because of nepotism.

The culture, or lack thereof, is probably the only thing about the company that is worse than it's leadership. It's a corporate credit union at its worst. Front-line staff are disconnected from senior leadership and unvalued. Suggestions for improvement are discouraged and there's no attempt to improve the work life of the employee.

If it wasn't for the compensation, which is competitive, UFCU would have a very difficult time finding and retaining employees.
Pros
Competitive compensation package
Cons
Senior leadership, management and culture
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Positive work environment, fair compensation
Corporate Trainer (Former Employee) –  Saint Joseph, MINovember 6, 2017
Positive work environment, fair compensation, supportive training team,great opportunities for advancement. UFCU sets the bar high for employers in our area.
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Overall rating

3.4
Based on 45 reviews
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Ratings by category

3.3Work/Life Balance
3.9Compensation/Benefits
2.9Job Security/Advancement
2.8Management
3.2Culture