2) Over the phone
3) Must be able to pass verbal test using on the spot
They are on the right track, but must improve in length of payment to contractors ( takes up to a month and a half), overtime payment should exist, benefits should at least include (medical plan), training videos for interpreters, advancement for different positions.
Decent if you are able to actually use them.
“Flexible”, yet unacceptable. Workload expectations are unrealistic.