sales representative (Former Employee) – Idaho – May 16, 2018
You're just a number in this company and there is no real connection from the working class to upper management. Big company culture and large company mindset with putting gear out cheap and killing local equipment markets.
Service Technician III (Current Employee) – 97F Manassas, Va. – May 8, 2018
Started out with Neff Rentals, which wasn't a bad company to work for. We were bought by United Rentals and that's when things went down hill. No more profit sharing, lousy raises, cut hours and vacation, etc. The worst part is them blaming you for things you were told to do. Modifying and staging equipment according to contract and then getting blamed for doing the wrong thing even after showing them a picture of the contract.
Truck Driver Class A (Former Employee) – Hampton, VA – April 19, 2018
Not given enough time to load and check load before being rushed off the property. Always being timed to load and unload, therefore creating possibility of accidents. Not given time for Lunch, or Bathroom breaks. Branch Manager very rude and condesending.
UR has its positives and negatives.Positives-some great people to work with. Making customers happy and putting their trust in you. I learned how to negotiate contracts, build relationships and overcome rejections. It took me out of my comfort zone. Coming to UR was the best career decision because it prepped me for my next adventure. Negatives, the integrity and value is not really there. No sales support especially from the District Manager. He is the opposite of what he represents. We have had 5 great reps quit in less than a month due to internal issues.
Benefits and compensations
No Sales Support from manager and District Manager
Senior Inside Sales Representative (Current Employee) – New York State – April 15, 2018
This company knows how to please their shareholders but is often putting the cart before the horse when they roll out new strategies and policies. They claim the world to the average internet page browser but many items are not readily available in certain locations and it causes logistical nightmares for employees as well as pricing bumps to the customer. I don't feel they have enough help either at our location. More and more pile on without adding staff.
Pretty decent compensation for the area.
Not enough support, extreme fast paced environment.
UR is the MOST expensive vendor on the market, but they rent/sell the SAME equipment as their competitors.
Plan on being in a truck for 4-7 hours per day, driving to offices and jobsites. there's a ton of computer work expected from the sales position, including writing up quotes and putting in orders, and logging calls and jobsite visits into a sales database.Sales Reps are often towing light towers and compressors to jobsites as well.
There's a lack of respect among employees (truck drivers,shop crew, sales reps, and other branches). The monthly safety meetings are very uninspiring and lack professionalism.
The money is fair, but there's nothing fun or pride fulfilling about working here.
Commissions on used equipment sales and you rarely have to be at branch
Uninspiring, lack of direction, not a fun place to work for
Poor management, lack of growth, no pay advancement,
Service Technician (Former Employee) – Pennsylvania – March 23, 2018
You can bend over backwards for this company and their is no reward for it, company puts an insane amount of responsibility on its employees yet doesn't provide a pay scale that sufficient for the load or responsibilities. Constant change in rules and regulations. Safety is only a priority when someone is hurt and then they wanna point fingers at who was hurt. Really just poor management from the top down. In their eyes "everyone is replaceable"
Benefits, job security, locations
Low pay, no growth, day to day rule changes, micro managed