United Site Services Employee Reviews

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A/R dept
A/R Specialist (Former Employee) –  Westborough, MAMay 6, 2018
Taking on a lot of new business but not expanding certain departments in the finance area.
Antiquated systems that make the large volume take even longer to process.
Very frustrating and stuck in the mindset of "this is the way it's always been done.", instead of finding ways to improve and streamline processes.
No management involvement, fly by the seat of your pants to get things done.
Could be great but is not.
Compensation was lacking.
Pros
Hours, Pto
Cons
Low compensation, no management involvement, unqualified people in supervisory positions, no support, pay is NOT worth the aggravation
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Very stressful, not much home time, low pay
Driver (Current Employee) –  Mt.olive njMay 5, 2018
It's go go go from midnight sometimes earlier till 3,4,5:00pm
They tell you it's unlimited hours but want you to run a legal logbook, alot of forced dispatch,
& almost always hauling overweight loads
& pay starts @ $19.00 weather you have 2 days experience or 20 years experience.
USS loves to throw the word "safety" into everything they do but don't actually use safety in anything we do!
Pros
Year round work
Cons
Low pay, safety, always running overweight, lack of maintenance on equipment
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no recomendation
Yard Associate (Former Employee) –  San Bernardino, CAMay 3, 2018
the manager was not sociable, rude to everyone including customers and employees. not a safe environment to be or work in. pay was not acceptable at all
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Hard Labor, busy day.
Forklift Driver (Former Employee) –  Benicia, CAApril 28, 2018
The job was always hopping and you never knew how long your day would be or if at last minute you would be asked to work a weekend day also.... But always felt good about the effort I put into my job.
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poor management
Accounts Payable Specialist- Corporate (Current Employee) –  Westborough, MAApril 15, 2018
loved the job but poor management, manager wanted to be your friend didn;t know how to manage the department. the manager had no idea what anyone was doing .
Pros
drive
Cons
manager
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Poor Management
COLLECTIONS SPECIALIST (Current Employee) –  Modesto, CAApril 3, 2018
Management does not care what you have to say and how you feel. Totally quantity over quality on customer service as well. Stretch you thin with work.
Cons
Management
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Productive and Somewhat Relaxing
Office Worker; Temp (Former Employee) –  Covina, CAApril 2, 2018
As a temp, for the most part, all I had to do was file paperwork and make copies of particular orders. During my breaks, everyone was very friendly. The duties weren't difficult to do and everything was always finished on time.
Pros
Able to complete tasks at my own pace
Cons
Short breaks
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United Site
Class A CDL Driver (Current Employee) –  Flanders, NJMarch 19, 2018
Read Pros and Cons list to gather essential review information.

Great benefits, there are always hours available but expect to be confused due to the company's objectives. Half the time you're a part of a unionized mentality; half the time everything is up in the air. The pay is not great. At 40-hours you could make better pay as a McDonalds Store Manager. If it weren't for the overtime, it would be a child's paycheck.
Pros
Nearly endless hours, great benefits
Cons
Nearly endless hours, no home life, high level stress, low pay
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Bad place to work
Former employee (Former Employee) –  Mt. Vernon, WAMarch 6, 2018
The job was bearable. Good in the summer but hours continually cut during winter months. Mt Vernon's manager really nice during initial interview but as time goes on true colors come out. Domineering and lack of constructive communication with employees. This company cares about nothing but how much money they make without consideration to employees outside interests or family time. Kept hearing complaints from drivers about sub par equipment. Vehicles avoid weigh scales to avoid checks. Would never work here again.
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Productive
Admin Clerk 1 (Former Employee) –  San Jose, CAFebruary 26, 2018
Pretty bad management, training was really fast And not well explained. They quickly threw you into work not really knowing what to do and was expected to know so the first time around.
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Truth is they have poor managment, lack good working trucks, work 6 days a week, low pay.
Service Technician (Former Employee) –  Houston, TXFebruary 20, 2018
An absolute horrible place to work at. Managers, supervisors, leads are young of age and inexperienced. Work drama and politics. Out of date equipment, competitors are taking contracts from United. Houston branch pays nothing if you don't have a CDL. If you have one they pay you around $16 starting. Other surrounding branches like Lake Charles and Corpus Christi start off at $21. You basically work from 415am to around 7pm clock out. Working 6 days a week with 45+ units a day. The yard is a mess so good luck parking there. There's mud everywhere and of coarse it's mixed with waste from the trucks that are leaking. I don't think there's anything good I can say other than the benefits are decent but you can get the same at any other job that offers benefits. Like medical dental vision.
Pros
Benefits are ok
Cons
Work 6 days a week, not worth the pay, broke down equipment, their toilets are tore up.
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Never hired
Service Technician (Former Employee) –  Old Bridge, NJFebruary 20, 2018
They have a very strict criminal background check even after 15 years your basic job is cleaning toilets and stocking portable rest rooms but god forbid you give someone a chance
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Productive and challenging job that builds good character
Driver/Technician (Former Employee) –  San Jose, CAFebruary 16, 2018
Inspecting and preparing your assigned work truck before leaving the yard to complete your route for that day. An average route would have 30 to 40 stops and you would service about 70 to 80 units per day. It teaches you to map out your route to flow smoothly which helps you manage your day better to complete your work load sufficiently for that day. The hardest part of the job was occasionally dealing with a customer that would make it difficult for you to service the units by having obstacles in the way which made it challenging. But the best part of the day was completing your route and getting home safe.
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Bad place to work
Service Technician (Former Employee) –  Benicia, CAFebruary 14, 2018
Very unorganized, broken down trucks and unrealistic number of stops to service. They give you an unrealistic amount of stops which causes you to have to work 6 days to complete it. No safety standards
Pros
Co workers are koo
Cons
Dont expect free time with you family
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safe environment to work
Customer Service Representative (Former Employee) –  Gastonia, NCFebruary 12, 2018
Everyday I walked into the office, everyone seemed very happy sharing all events in our daily lives as if we were family. During my time working at United Site Services, I learned a lot about working in a call center and memorizing scripts for each call.I really enjoyed speaking with customers, taking their orders and resolving any issues with service.
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Good place overall. Heavy work load and the company did not like to spend money on new equipment.
Operations Manager (Former Employee) –  Houston, TXFebruary 8, 2018
It was a good place to work. The employees there are good workers but complained a lot about not having better equipment. Long work days and work weeks. Great benefits.
Pros
Good wages
Cons
70-80 hr work weeks and 12-15 hr work days
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The company is ok but it need a lot of improvement
Tanker Truck Driver (Current Employee) –  Houston, TXFebruary 6, 2018
The job can be stressful at times lots of politics and the drivers have no support form upper management . The pay is okay and the fact that you’re getting paid every week is a plus but there is no room for being promoted no way to move up in the company. The trucks are not in the best condition.
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Job Description
Customer service (Former Employee) –  Raleigh, NCFebruary 4, 2018
I entered rolloff container information, filed work orders, answered the phone and took delivery & pickup orders, maintained customer files. It was a fairly laid back but busy work environment. Everyone one for the most part was nice & easy to work with.
Pros
Good work hours, no weekends
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competitive
Truck Driver (Former Employee) –  Waldorf, MDFebruary 1, 2018
Always on the go working at your own pace. Sometimes your day will change according to customer availabilities or weather. Fast paced normally and financially rewarding.
Pros
being on the open road
Cons
weather and traffic
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productive
Equipment Specialist (Current Employee) –  Lake Charles, LAJanuary 29, 2018
A typical day on the job requires repairs on pumps, and valves. Also perform mechanical and electrical maintenance. The company is still filling in some minor management errors, but as far as the workplace goes, this job is as hard as you make it.
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Overall rating

2.8
Based on 106 reviews
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2.5Work/Life Balance
3.1Compensation/Benefits
2.7Job Security/Advancement
2.5Management
2.6Culture