United Site Services Employee Reviews

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2.0
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Poor management
Sanitation Worker (Former Employee) –  Gastonia, NCSeptember 28, 2018
a lot of favoritism... The job is not bad @ all it's the employees & management that will stress you out. Even when you're not working (you're still working) it never stops because they'll text/call about unnecessary things & no one ever seems to have a clue about what's going on... It's always ask this supervisor then that supervisor will send you to the next supervisor (no one knows "chain of command") they have no respect for they're new employees at all what so ever... The new hire meeting was 2 months later the list goes on. They'll have about 5 different people to "train" you but they'll only teach you how to "run the clock" you have a good 2 out of 5 but don't expect much respect at all... Good luck with that bunch of messiness
Pros
Benefits
Cons
Management
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3.0
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fast pace work
Customer Care Representative (Former Employee) –  San Jose, CASeptember 12, 2018
Handle high volume of calls, 40-60 calls a day.
Patience with customer is a must
working environment is not the best
management wouldn't recognize hard work
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1.0
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Not a a busy place
Laborer (Former Employee) –  Sandwich, MASeptember 1, 2018
It has its ups and downs but the manegme t was no good and there was no place for moving up. Not a big branch but it kept steady. Just a very stressful enviroment
Pros
Nothing
Cons
To many bosses not enough indians
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1.0
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No growth career, they keep telling you excel and you’re doing good then the next day the let you go.
Admin Specialist (Contract) (Former Employee) –  Wedtborough, MAAugust 26, 2018
Hypocritical environment, tideous billing work. Saying it’s an equal opportunity: that’s a lie.
Porta potty job just as it’s service. I used to receive a lot of complaints from clients and my supervisor won’t even bat an eye about it.
Pros
None
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5.0
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A Good Place
Service Technician (Former Employee) –  Branford, CTAugust 20, 2018
For the short time I was employed here I enjoyed it. Worked with great people from management down to the drivers.

Work motto was very straight forward...you day end when you completed all you tasks properly and professionally.

You did have time constraints for some locations either becasue of construction access or property access.
Pros
Good People!
Cons
none that I could recall
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5.0
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Great company
Master service technician (Current Employee) –  Austin, TXJuly 31, 2018
Great company growing at a fast rate with advancement opportunities. Has great team work and a good team that is guiding the company into the future. Safety of there employees as well as the public is key
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5.0
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good place to work
Attendant (Current Employee) –  Shorewood, ILJuly 27, 2018
Alot of hours and alot of work if your willing to put in the time not that hard of a job just clean the trailers that your assigned some jobs have a lot of down time just depends on what event you go work
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5.0
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Fast-based and challenging work environment
Help Desk Analyst III (Current Employee) –  Providence, RIJuly 17, 2018
Be prepared to be challenged every day, with duties from simple password resets to full laptop imaging, dealing with any outages nationwide, and dealing with day-to-day issues that can prevent any employee at any level from being able to work. Time is of the essence! Any downtime is non-productive time! Attention to detail and teamwork are keys that are focused on daily.
Pros
Great teamwork, benefits, compensation, and cutting-edge tech.
Cons
If you can't handle being extremely busy, USS is not for you.
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4.0
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a good solid job
Driver (Current Employee) –  Seattle, WAJuly 14, 2018
You work a lot of hours during the week, the overtime is great it really helps the pay. Cleaning bathrooms gets old fast, but I like the team and would recommend the job.
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2.0
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No career advancement, unfair pay, micromanagement
Undisclosed (Former Employee) –  Westborough, MAJuly 12, 2018
As a former employee of 3 years of USS, I have to say that while my co workers were awesome the job really leaves nothing to offer. You are not recognized by how much hard work and time you put in. In three years I never once say an opportunity for growth or raise, though was continually promised it. A coworker waited 5 years for a promotion. The micromanaging was also rough. Everything was nit picked or checked over twice three times to the point you felt like in daycare. You do good things no one bats an eye, screw up though and your scolded like a child and watched like a hawk. Management is also shady as they are not very transparent with things and keep things secretive until a week or so before something happens leaving no time to properly plan. It is a very gossipy place to work however someone there always has it out for you in some way.
Pros
Good coworkers, good amount of vacation and sick time
Cons
No advancement, unfair pay, bad culture, growing to fast for what can be handled with what’s there
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2.0
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fast-paced enviroment
Customer Service Representative (Current Employee) –  Westborough, MAJuly 9, 2018
As a Customer Care Rep in USS you have to be fast paced both on the phones and on the computer. The workplace culture is average but management does need work and organization. Job requires a lot of memory in order to do the job correctly which is the hardest part of the job because it is easy to make mistakes if you don't pay attention to detail. I learned to be even more professional when helping customers on the phones. Moving up or moving to another department in the company in very hard especially during the spring/summer season. Customer Care Reps are unable to move or move up in the company during that time and have to wait until the winter to be able to apply for another position. No annual raises.
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3.0
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Good company
Senior Accountant (Former Employee) –  Mansfield, TXJuly 5, 2018
True to company values, promotes and encourages healthy and happy lives, and gives you opportunity to grow with the business.Very good perks and senior management that very caring of staff. Great opportunities for career development.
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1.0
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Stressful and underpaid
Customer Care Representative (Current Employee) –  San Jose, CAJuly 3, 2018
Go above and beyound and no one bats an eye but mess up and everyone is scolding you. You can work here years and they will always make an excuse as to why they cant give you a raise at this time then promise you they will in the future and when that time comes they say no again because of x, y, z or offer you cents.
Pros
Great Coworkers
Cons
Short breaks, underpaid, do not recognize employees
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5.0
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Great
Customer Care Representative (Former Employee) –  TXJune 20, 2018
United Site services. if you like working with people from all walks of life. This place is for you. You learn so much while working for a Porta Potty company.
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2.0
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Bad choice.
Yard Worker (Former Employee) –  San Bernardino, CAJune 20, 2018
The other yard workers are out to get newcomers fired, the old men there are always complaining and the area lead breaks the rules to his own benefit.
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5.0
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good management
Equipment Technician (Current Employee) –  mansfield texasJune 13, 2018
good place to work. very reliable service, never disappoint customer, always place customers first, restrooms always cleaned. reliable .and good maintenance
Pros
free lumch
Cons
none
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3.0
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The starting pay was good. Great employees.
Collection Specialist (Former Employee) –  Modesto, CAJune 13, 2018
When I first started, I loved our manager. He was very flexible as long as you got your done. Change of management changed a lot of the employees. Management was micromanaging and not being the voice of the staff. A lot of broken promises.
Pros
own cubicle space
Cons
No raise. Poor managment.
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1.0
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A/R dept
A/R Specialist (Former Employee) –  Westborough, MAMay 6, 2018
Taking on a lot of new business but not expanding certain departments in the finance area.
Antiquated systems that make the large volume take even longer to process.
Very frustrating and stuck in the mindset of "this is the way it's always been done.", instead of finding ways to improve and streamline processes.
No management involvement, fly by the seat of your pants to get things done.
Could be great but is not.
Compensation was lacking.
Pros
Hours, Pto
Cons
Low compensation, no management involvement, unqualified people in supervisory positions, no support, pay is NOT worth the aggravation
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1.0
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Very stressful, not much home time, low pay
Driver (Current Employee) –  Mt.olive njMay 5, 2018
It's go go go from midnight sometimes earlier till 3,4,5:00pm
They tell you it's unlimited hours but want you to run a legal logbook, alot of forced dispatch,
& almost always hauling overweight loads
& pay starts @ $19.00 weather you have 2 days experience or 20 years experience.
USS loves to throw the word "safety" into everything they do but don't actually use safety in anything we do!
Pros
Year round work
Cons
Low pay, safety, always running overweight, lack of maintenance on equipment
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1.0
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no recomendation
Yard Associate (Former Employee) –  San Bernardino, CAMay 3, 2018
the manager was not sociable, rude to everyone including customers and employees. not a safe environment to be or work in. pay was not acceptable at all
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Overall rating

2.9
Based on 128 reviews
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