United Site Services Employee Reviews

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1.0
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Poor management
Fence Installer (Former Employee) –  Modesto caNovember 26, 2018
United Site services can be good place to work. It depends. There is a few branches that are bad branches to work for and this is one of them. Favoritism plays a huge roll at this branch. You will be disrespected and harrased depending how management and management friends are feeling. I hope this helps.
Pros
New fence.
Cons
Management.
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1.0
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Rude, Careless, Unprofessional
Customer Service Representative (Former Employee) –  Westborough, MANovember 13, 2018
Never had the "customer is always right" attitude, fought with customers daily about trivial questions and concerns. Management was careless and rude. Most employees were never taken seriously when expressing their concerns.
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4.0
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Fast paced collaborative work environment
Order Entry Clerk (Former Employee) –  Westborough, MANovember 12, 2018
People are friendly and the work is complicated but not difficult. A lot of time is spent on training new employees and supervisors are always available for questions. The work is fast paced and occasionally stressful but there's always something to keep you busy.
Pros
There were a few sponsored lunches in the short time I worked there
Cons
The hours are not ideal and it can be quite stressful, Also the cafeteria is only open for lunch for the early shift.
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2.0
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No advancement, no changes to improve archaic systems, ideas have to come from the top.
Financial Analyst (Former Employee) –  Westborough, MAOctober 26, 2018
Good benefits at USS but frustrating place to work where you can’t make changes or help improve even though it is needed all around you! 3% raises after 2 years unless you get a new job offer elsewhere.
Pros
Benefits are decent
Cons
Long time without raises!
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4.0
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overwhelming but great
Telemarketing Sales Representative (Former Employee) –  Westborough, MAOctober 24, 2018
It was a great experience very fast paste it does get overwhelming a bit but nothing you cant handle. Great training teachers and very understanding mangers. Loved the job!
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1.0
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Upper management has they're favorites and applies company guidelines where & when they see fit. Who's monitoring upper management?
Fence Supervisor (Former Employee) –  Covina, CAOctober 19, 2018
Regardless of my bad comments, I truly did enjoy working at USS but after about 1 year working there, I realized that I was never truly going to get full control of that yard as a Supervisor like I was asked to by HR.

I couldn't do the job I was hired to do because I never received the support from HR nor Upper Management. But, when things went wrong, I was held accountable. What, Really?
"I Simply became a baby sitter for that yard".

In addition, the old employees there are always trying to get the new employees fired. Especially when you hold the old employees accountable, like a Supervisor's supposed to.

And it worked, what a trip?
Pros
Medical Benefits
Cons
Long hours, management favoritism & company guidelines loosely followed and applied.
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2.0
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nothing
delivery driver customer service (Former Employee) –  AlabamaSeptember 29, 2018
learning route and learning to operate truck weekly pay and learning to deal with management nothing is enjoyable about this job nothing more to tell less you like competing for the job
Pros
christmas bonuses
Cons
health care
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2.0
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Poor management
Sanitation Worker (Former Employee) –  Gastonia, NCSeptember 28, 2018
a lot of favoritism... The job is not bad @ all it's the employees & management that will stress you out. Even when you're not working (you're still working) it never stops because they'll text/call about unnecessary things & no one ever seems to have a clue about what's going on... It's always ask this supervisor then that supervisor will send you to the next supervisor (no one knows "chain of command") they have no respect for they're new employees at all what so ever... The new hire meeting was 2 months later the list goes on. They'll have about 5 different people to "train" you but they'll only teach you how to "run the clock" you have a good 2 out of 5 but don't expect much respect at all... Good luck with that bunch of messiness
Pros
Benefits
Cons
Management
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3.0
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fast pace work
Customer Care Representative (Former Employee) –  San Jose, CASeptember 12, 2018
Handle high volume of calls, 40-60 calls a day.
Patience with customer is a must
working environment is not the best
management wouldn't recognize hard work
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1.0
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Not a a busy place
Laborer (Former Employee) –  Sandwich, MASeptember 1, 2018
It has its ups and downs but the manegme t was no good and there was no place for moving up. Not a big branch but it kept steady. Just a very stressful enviroment
Pros
Nothing
Cons
To many bosses not enough indians
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1.0
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No growth career, they keep telling you excel and you’re doing good then the next day the let you go.
Admin Specialist (Contract) (Former Employee) –  Wedtborough, MAAugust 26, 2018
Hypocritical environment, tideous billing work. Saying it’s an equal opportunity: that’s a lie.
Porta potty job just as it’s service. I used to receive a lot of complaints from clients and my supervisor won’t even bat an eye about it.
Pros
None
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5.0
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A Good Place
Service Technician (Former Employee) –  Branford, CTAugust 20, 2018
For the short time I was employed here I enjoyed it. Worked with great people from management down to the drivers.

Work motto was very straight forward...you day end when you completed all you tasks properly and professionally.

You did have time constraints for some locations either becasue of construction access or property access.
Pros
Good People!
Cons
none that I could recall
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5.0
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Great company
Master service technician (Current Employee) –  Austin, TXJuly 31, 2018
Great company growing at a fast rate with advancement opportunities. Has great team work and a good team that is guiding the company into the future. Safety of there employees as well as the public is key
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5.0
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good place to work
Attendant (Current Employee) –  Shorewood, ILJuly 27, 2018
Alot of hours and alot of work if your willing to put in the time not that hard of a job just clean the trailers that your assigned some jobs have a lot of down time just depends on what event you go work
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5.0
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Fast-based and challenging work environment
Help Desk Analyst III (Current Employee) –  Providence, RIJuly 17, 2018
Be prepared to be challenged every day, with duties from simple password resets to full laptop imaging, dealing with any outages nationwide, and dealing with day-to-day issues that can prevent any employee at any level from being able to work. Time is of the essence! Any downtime is non-productive time! Attention to detail and teamwork are keys that are focused on daily.
Pros
Great teamwork, benefits, compensation, and cutting-edge tech.
Cons
If you can't handle being extremely busy, USS is not for you.
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4.0
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a good solid job
Driver (Current Employee) –  Seattle, WAJuly 14, 2018
You work a lot of hours during the week, the overtime is great it really helps the pay. Cleaning bathrooms gets old fast, but I like the team and would recommend the job.
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2.0
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No career advancement, unfair pay, micromanagement
Undisclosed (Former Employee) –  Westborough, MAJuly 12, 2018
As a former employee of 3 years of USS, I have to say that while my co workers were awesome the job really leaves nothing to offer. You are not recognized by how much hard work and time you put in. In three years I never once say an opportunity for growth or raise, though was continually promised it. A coworker waited 5 years for a promotion. The micromanaging was also rough. Everything was nit picked or checked over twice three times to the point you felt like in daycare. You do good things no one bats an eye, screw up though and your scolded like a child and watched like a hawk. Management is also shady as they are not very transparent with things and keep things secretive until a week or so before something happens leaving no time to properly plan. It is a very gossipy place to work however someone there always has it out for you in some way.
Pros
Good coworkers, good amount of vacation and sick time
Cons
No advancement, unfair pay, bad culture, growing to fast for what can be handled with what’s there
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2.0
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fast-paced enviroment
Customer Service Representative (Current Employee) –  Westborough, MAJuly 9, 2018
As a Customer Care Rep in USS you have to be fast paced both on the phones and on the computer. The workplace culture is average but management does need work and organization. Job requires a lot of memory in order to do the job correctly which is the hardest part of the job because it is easy to make mistakes if you don't pay attention to detail. I learned to be even more professional when helping customers on the phones. Moving up or moving to another department in the company in very hard especially during the spring/summer season. Customer Care Reps are unable to move or move up in the company during that time and have to wait until the winter to be able to apply for another position. No annual raises.
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3.0
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Good company
Senior Accountant (Former Employee) –  Mansfield, TXJuly 5, 2018
True to company values, promotes and encourages healthy and happy lives, and gives you opportunity to grow with the business.Very good perks and senior management that very caring of staff. Great opportunities for career development.
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1.0
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Stressful and underpaid
Customer Care Representative (Current Employee) –  San Jose, CAJuly 3, 2018
Go above and beyound and no one bats an eye but mess up and everyone is scolding you. You can work here years and they will always make an excuse as to why they cant give you a raise at this time then promise you they will in the future and when that time comes they say no again because of x, y, z or offer you cents.
Pros
Great Coworkers
Cons
Short breaks, underpaid, do not recognize employees
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Overall rating

2.8
Based on 135 reviews
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