United Site Services Employee Reviews

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5.0
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Fast-based and challenging work environment
Help Desk Analyst III (Current Employee) –  Providence, RIJuly 17, 2018
Be prepared to be challenged every day, with duties from simple password resets to full laptop imaging, dealing with any outages nationwide, and dealing with day-to-day issues that can prevent any employee at any level from being able to work. Time is of the essence! Any downtime is non-productive time! Attention to detail and teamwork are keys that are focused on daily.
Pros
Great teamwork, benefits, compensation, and cutting-edge tech.
Cons
If you can't handle being extremely busy, USS is not for you.
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4.0
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a good solid job
Driver (Current Employee) –  Seattle, WAJuly 14, 2018
You work a lot of hours during the week, the overtime is great it really helps the pay. Cleaning bathrooms gets old fast, but I like the team and would recommend the job.
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2.0
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fast-paced enviroment
Customer Service Representative (Current Employee) –  Westborough, MAJuly 9, 2018
As a Customer Care Rep in USS you have to be fast paced both on the phones and on the computer. The workplace culture is average but management does need work and organization. Job requires a lot of memory in order to do the job correctly which is the hardest part of the job because it is easy to make mistakes if you don't pay attention to detail. I learned to be even more professional when helping customers on the phones. Moving up or moving to another department in the company in very hard especially during the spring/summer season. Customer Care Reps are unable to move or move up in the company during that time and have to wait until the winter to be able to apply for another position. No annual raises.
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3.0
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Good company
Senior Accountant (Former Employee) –  Mansfield, TXJuly 5, 2018
True to company values, promotes and encourages healthy and happy lives, and gives you opportunity to grow with the business.Very good perks and senior management that very caring of staff. Great opportunities for career development.
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1.0
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Stressful and underpaid
Customer Care Representative (Current Employee) –  San Jose, CAJuly 3, 2018
Go above and beyound and no one bats an eye but mess up and everyone is scolding you. You can work here years and they will always make an excuse as to why they cant give you a raise at this time then promise you they will in the future and when that time comes they say no again because of x, y, z or offer you cents.
Pros
Great Coworkers
Cons
Short breaks, underpaid, do not recognize employees
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5.0
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Great
Customer Care Representative (Former Employee) –  TXJune 20, 2018
United Site services. if you like working with people from all walks of life. This place is for you. You learn so much while working for a Porta Potty company.
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2.0
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Bad choice.
Yard Worker (Former Employee) –  San Bernardino, CAJune 20, 2018
The other yard workers are out to get newcomers fired, the old men there are always complaining and the area lead breaks the rules to his own benefit.
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3.0
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The starting pay was good. Great employees.
Collection Specialist (Former Employee) –  Modesto, CAJune 13, 2018
When I first started, I loved our manager. He was very flexible as long as you got your done. Change of management changed a lot of the employees. Management was micromanaging and not being the voice of the staff. A lot of broken promises.
Pros
own cubicle space
Cons
No raise. Poor managment.
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1.0
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A/R dept
A/R Specialist (Former Employee) –  Westborough, MAMay 6, 2018
Taking on a lot of new business but not expanding certain departments in the finance area.
Antiquated systems that make the large volume take even longer to process.
Very frustrating and stuck in the mindset of "this is the way it's always been done.", instead of finding ways to improve and streamline processes.
No management involvement, fly by the seat of your pants to get things done.
Could be great but is not.
Compensation was lacking.
Pros
Hours, Pto
Cons
Low compensation, no management involvement, unqualified people in supervisory positions, no support, pay is NOT worth the aggravation
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1.0
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Very stressful, not much home time, low pay
Driver (Current Employee) –  Mt.olive njMay 5, 2018
It's go go go from midnight sometimes earlier till 3,4,5:00pm
They tell you it's unlimited hours but want you to run a legal logbook, alot of forced dispatch,
& almost always hauling overweight loads
& pay starts @ $19.00 weather you have 2 days experience or 20 years experience.
USS loves to throw the word "safety" into everything they do but don't actually use safety in anything we do!
Pros
Year round work
Cons
Low pay, safety, always running overweight, lack of maintenance on equipment
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1.0
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no recomendation
Yard Associate (Former Employee) –  San Bernardino, CAMay 3, 2018
the manager was not sociable, rude to everyone including customers and employees. not a safe environment to be or work in. pay was not acceptable at all
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3.0
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Hard Labor, busy day.
Forklift Driver (Former Employee) –  Benicia, CAApril 28, 2018
The job was always hopping and you never knew how long your day would be or if at last minute you would be asked to work a weekend day also.... But always felt good about the effort I put into my job.
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2.0
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poor management
Accounts Payable Specialist- Corporate (Current Employee) –  Westborough, MAApril 15, 2018
loved the job but poor management, manager wanted to be your friend didn;t know how to manage the department. the manager had no idea what anyone was doing .
Pros
drive
Cons
manager
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3.0
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Productive and Somewhat Relaxing
Office Worker; Temp (Former Employee) –  Covina, CAApril 2, 2018
As a temp, for the most part, all I had to do was file paperwork and make copies of particular orders. During my breaks, everyone was very friendly. The duties weren't difficult to do and everything was always finished on time.
Pros
Able to complete tasks at my own pace
Cons
Short breaks
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2.0
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United Site
Class A CDL Driver (Current Employee) –  Flanders, NJMarch 19, 2018
Read Pros and Cons list to gather essential review information.

Great benefits, there are always hours available but expect to be confused due to the company's objectives. Half the time you're a part of a unionized mentality; half the time everything is up in the air. The pay is not great. At 40-hours you could make better pay as a McDonalds Store Manager. If it weren't for the overtime, it would be a child's paycheck.
Pros
Nearly endless hours, great benefits
Cons
Nearly endless hours, no home life, high level stress, low pay
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2.0
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Bad place to work
Former employee (Former Employee) –  Mt. Vernon, WAMarch 6, 2018
The job was bearable. Good in the summer but hours continually cut during winter months. Mt Vernon's manager really nice during initial interview but as time goes on true colors come out. Domineering and lack of constructive communication with employees. This company cares about nothing but how much money they make without consideration to employees outside interests or family time. Kept hearing complaints from drivers about sub par equipment. Vehicles avoid weigh scales to avoid checks. Would never work here again.
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1.0
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Productive
Admin Clerk 1 (Former Employee) –  San Jose, CAFebruary 26, 2018
Pretty bad management, training was really fast And not well explained. They quickly threw you into work not really knowing what to do and was expected to know so the first time around.
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1.0
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Truth is they have poor managment, lack good working trucks, work 6 days a week, low pay.
Service Technician (Former Employee) –  Houston, TXFebruary 20, 2018
An absolute horrible place to work at. Managers, supervisors, leads are young of age and inexperienced. Work drama and politics. Out of date equipment, competitors are taking contracts from United. Houston branch pays nothing if you don't have a CDL. If you have one they pay you around $16 starting. Other surrounding branches like Lake Charles and Corpus Christi start off at $21. You basically work from 415am to around 7pm clock out. Working 6 days a week with 45+ units a day. The yard is a mess so good luck parking there. There's mud everywhere and of coarse it's mixed with waste from the trucks that are leaking. I don't think there's anything good I can say other than the benefits are decent but you can get the same at any other job that offers benefits. Like medical dental vision.
Pros
Benefits are ok
Cons
Work 6 days a week, not worth the pay, broke down equipment, their toilets are tore up.
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1.0
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Never hired
Service Technician (Former Employee) –  Old Bridge, NJFebruary 20, 2018
They have a very strict criminal background check even after 15 years your basic job is cleaning toilets and stocking portable rest rooms but god forbid you give someone a chance
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4.0
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Productive and challenging job that builds good character
Driver/Technician (Former Employee) –  San Jose, CAFebruary 16, 2018
Inspecting and preparing your assigned work truck before leaving the yard to complete your route for that day. An average route would have 30 to 40 stops and you would service about 70 to 80 units per day. It teaches you to map out your route to flow smoothly which helps you manage your day better to complete your work load sufficiently for that day. The hardest part of the job was occasionally dealing with a customer that would make it difficult for you to service the units by having obstacles in the way which made it challenging. But the best part of the day was completing your route and getting home safe.
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Overall rating

2.8
Based on 113 reviews
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2.5Work/Life Balance
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2.6Job Security/Advancement
2.5Management
2.6Culture