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UnitedHealth Group
Happiness rating is 64 out of 100Average
3.7 out of 5 stars.
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UnitedHealth Group Careers and Employment

Work happiness

Scores based on about 3,667 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they often learn something at work?

About the company

  • CEO
    Sir Andrew Witty
  • Founded
    1977
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Healthcare

Jobs near you

You're seeing UnitedHealth Group jobs close to Ashburn, VA.

Salaries

Salary estimated from 13K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at UnitedHealth Group have reported receiving these benefits. They will vary by role and location.
Health insurance
Signing bonus
Dental insurance
Paid time off
Vision insurance
Retirement plan
Mileage reimbursement
Loan repayment program
Disability insurance
Flexible schedule
Loan assistance

Rating overview

Rating is calculated based on 17.4K reviews and is evolving.
3.6420173.5720183.4920193.3520203.132021

Reviews

Clinical Research Associate in Reston, VA
on February 17, 2021
Worked there when it was with i3 Innovus. It was fine. Nice co-workers. Comfortable building. Didn't like it when they changed annual salary to hourly wage.
Patient Care Coordinator in Marietta, GA
on July 24, 2021
The ability to climb up in the company if you know the right people and have credentials to exceed. Managing can be very uptight when it comes to the way they view other prospects in your position.
Benefit Advocate/ Customer Service in Honolulu, HI
on July 23, 2021
A typical day of work involves answering phones at 8am and solving any problems or answering questions that a member has. You are to ask permission to use the restroom and cannot take more than a few minutes otherwise the system will notify them at the 5 minute mark. This will mean you are out of compliance. You will also be given very little training in how to handle different questions and solve various problems that arise. The workplace culture is all about numbers and making sure you dont mess up a call which is practically impossible considering any one small error or word said can be determined to be a failed call. Supervisors will micromanage you as if you are in elementary school. Worse than any other call center out there. The supervisors will also have different expectations and as such your job becomes confusing. Supervisors will also call you out in the microsoft company chat in front of other coworkers when you make an error. Very unprofessional. The company only cares about your metrics and documentation. They dont care about your work life balance and even told us straight up that we can be easily replaced. Half of our new hire class quit and I just quit as well.
Customer Service Representative in USA
on July 22, 2021
Get out while you can. They don't train you enough, they move you to whatever line of business needs you, management doesn't care about you- you are just a seat filler to them, you can't develop, no opportunities for promotions, metrics are impossible to meet, incredibly understaffed and overtime is required almost every day of the week. If you're in, get out while you can. If you're thinking about applying- don't.
CSR - Customer Service Representative in Harlingen, TX
on July 22, 2021
Made my life stressful, to many metrics to meet, you lose out on bonus if you don't meet your metrics and it counts against you, which when its time for your yearly review, your raise will be cents. Not worth working for a company who makes their employees jobs so difficult. Dreaded walking in the building when it was my shift.. shift schedule is horrible.

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Questions and answers

People have asked 794 questions about working at UnitedHealth Group. See the answers, explore popular topics and discover unique insights from UnitedHealth Group employees.

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Interview insights

Insights from 4.8K Indeed users who have interviewed with UnitedHealth Group within the last 5 years.
Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

The first interview is a phone interview and the second interview is face to face with the hiring manager. The experience I had was kind of weird because the hiring manager didnt want to hire me the when he laid eyes on me. In the interview he told me all of the negative things about the position, rather than trying to sell the position. When I received a email a couple of days later stated I was no longer consider, it was surprising. I was told from the recruiter the office had openings meaning one, But later I was told it was only one position. The position is still open. My interview experience was weird.

Shared on October 23, 2019

About past experiences, just be ready to answer questions that pertain to your ability to bill and multi task.

Shared on September 15, 2019

Are you easily angered? How would you deal with a angry customer? How will you deal with a large workload in a fast paced environment? Tell me about a time you went above and beyond what was required of you? Tell me two good qualities about yourself?

Shared on July 18, 2019

UnitedHealth Group locations

3.6
Phoenix, AZ
3.5
Greensboro, NC
3.6
San Antonio, TX
3.5
Minnetonka, MN
3.5
Houston, TX
3.5
Eden Prairie, MN

What's being discussed at UnitedHealth Group?

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  • Professional development
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  • Mission and values
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  • PTO and work-life balance
    Explore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from home
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  • COVID-19 response
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  • article
    What’s it like working at UnitedHealth Group?
    Published on May 24, 2021

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