Questions and Answers about UnitedHealth Group

Here's what people have asked and answered about working for and interviewing at UnitedHealth Group.

View all 326 questions about UnitedHealth Group

What would you suggest UnitedHealth Group management do to prevent others from leaving?

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17 answers

Remember that it takes a team to be successful, thus making the work more enjoyable for the employees. You are expected to go over and beyond, which is not a problem, but it becomes a problem when you are not given recognition.

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It would be excellent if contract workers were referred to HR for any permanent job opportunities with the company.

Answered - Clinical Quality Specialist (Former Employee) - Remote/Work at Home

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Stop treating employees like second class citizens. There's no respect for employees and there's no compassion for them either. Oh, and quit micromanaging. I don't know which high paid executive thinks this is an effective way to run a business. Do a little research on just how damaging micromanaging is to any business.

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2
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Improve on employee satisfaction

Answered - Service Account Manager (Current Employee) - Overland Park, KS

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Anonymous review of supervisors by their staff, so you get the truth.

Answered - Jr. Project Manager (Current Employee) - Orange County, CA

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Provide more incentives to call center reps, make position less robotic with scripting, and more PTO.

Answered - Enrollment Specialist (Current Employee) - Georgia

2
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Better training of new employees. Provide better screening and training of first level managers. Provide cultural and sensitivity training for managers. Use mentors that are qualified and experienced.

Answered - Senior Recovery/Resolutions Analyst (Former Employee) - Franklin, TN

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Work well with employee adjusting there schedule

Answered - Non-License Health Agent (Former Employee) - Orlando, FL

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Stop making pilot programs that actually are excelling in KPI's and close them down

Answered - Customer Service Representative (Current Employee) - Houston, TX

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Offer more in pay and better chances for advancement

Answered - Customer Service Agent (Former Employee) - Richardson, TX

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