UnitedHealth Group Employee Reviews
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Great company
Health and Social Service Coordinator (Former Employee) - Tampa, FL - January 19, 2019
Featured review
UnitedHealth Group selected this as a representative reviewI enjoyed working for UHC. I relocated to another state however, and the assistance to transfer to another position that I qualified for was minimal to none. The benefits are decent, which include Bravos, which are points to obtain gift cards or purchase items from their internal store. There is not a work and balance life as your having to work overtime or on your time to meet deadlines and your review is dependent on you meeting those deadlines. The great thing about working at UHC was that I worked remotely and could work at any hour of the day. My manager and team were great, very helpful and knowledgeable in the LTC Medicaid program.
Pros
Bravos, great team environment
Cons
Fair benefits, work long hours, transfer to another position is hard
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Official response from UnitedHealth Group
July 2, 2019We appreciate your feedback! Good to hear you enjoyed the flexibility you got from telecommuting. Sounds like you were part of a great team and had an awesome manager. We wish you all the best! Thank you. Sudeshna S., Sr. Talent Community Manager, UnitedHealth Group.
EVERYONE cares about you and wants to help you succeed.
Benefit Advocate (Current Employee) - Minnetonka, MN - August 6, 2022
This job makes me feel great about the company I work for. Not only do they care about their employees but they also care a great deal about the members they serve.
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UnitedHealth Group insights
What people like
- Clear sense of purpose
- Ability to learn new things
- Time and location flexibility
Areas for improvement
- Overall satisfaction
- Sense of belonging
- Trust in colleagues
This if for OPTUMRX Pharm clerk positions 2nd shift
Pharmacy Clerk (Current Employee) - San Antonio, TX - August 6, 2022
The day starts out as a drag since we have daily work area changes, you'll soon see there isn't much order on the pharm tech side. I've learned that you have to learn as much as you can because after two days of computer work you will be thrown onto the production floor without any help unless you get locked out of your station. Management only cares about how productive you can be, if your not productive they wont really even speak to you regarding complaints or help. Workplace culture is a bit like high school, everyone has their little clicks and of course everyone will judge you based on your production as well. There is nothing hard about the job, once you learn everything its relatively easy just be ready to expect out of nowhere mandatory overtime so you wont go home till 1:30 am sometimes. There is nothing really enjoyable about OPTUM RX this job feels like a joke sometimes.
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Great place to work
Benefit Advocate (Former Employee) - Kingston, NY - August 5, 2022
It is a great place to work. good pay, good training and supervisor is always there to support you if you have any issues or trouble. Coaching is great during training
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productive place
Cardiovascular Technologist (Former Employee) - Las Vegas, NV - August 5, 2022
The people were great to work with, company has great benefits and the environment was not too stressful. I enjoyed working there and only left to stay home with the kids.
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Very busy, remote, decent benefits
Care Advocate (Current Employee) - United States - August 5, 2022
Very busy work environment. On boarding and training period is very rough but there is good support. Different than bedside but just as busy if not more. Benefits are pretty good.
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Exceptional Career Advancement Opportunities
Provider Service Representative (Current Employee) - Remote - August 5, 2022
Great Team support. Everyone is down-to-earth. Training is intense but a plethora of guidance & team support from trainers and supervisors. Very diverse & inclusive work environment.
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Culture
Sr. Manager of Global Strategy (Current Employee) - Roanoke, VA - August 4, 2022
UHC is a great place to work. I have enjoyed my tenure here. This company has redefined my understanding of how you can get the work done, but still care about the consumers that you serve, and care about the colleagues that you work with. For the most part, leadership adheres to the company mission and vision statements. Leadership also aligns to the company core values. I feel very proud to be in the position I am with a industry leading Fortune 5 company.
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Great place to work
Clinical Pharmacist (Former Employee) - New York, NY - August 4, 2022
Great training and great people to work with. Good work/life balance but can't speak for benefits because I was only employed for a contract position
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Lots of room to grow
Account Manager (Current Employee) - Los Angeles County, CA - August 4, 2022
The company is so large that you can move around to different departments after 1 year in a role. I’ve had 3 roles there, each one building on the last. No place is perfect but this is a really good organization.
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Jobs at UnitedHealth Group
Top Insurance Carrier - Poor work environment
Claims Processor (Former Employee) - San Antonio, TX - August 3, 2022
While working here it was a mess. The building is poorly kept up. Trash overflowing and the cafeteria is basically a food place where everything is cooked in a pizza over, even eggs Employees are sad and the lights are deem Pay was under the grade for the position
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Great management but job is tough
Nurse Advocate (Former Employee) - Cheektowaga, NY - August 3, 2022
Job is unique. Must follow protocol to tee for calls. Insurance is mediocre and no raises for the time I was there except for performance raise. Management is absolutely amazing and one of the main reasons I enjoyed working there.
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Very stressful job ever
Customer Service Representative (Former Employee) - Plano, TX - August 3, 2022
Very stressful job ever, customers will hang up on you or ask you to speak with your supervisor. It’s back to back call center job that makes you hate the job the first week.
Pros
Good Pay and benefits
Cons
Poor management
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Missing Transparency
Business Analyst (Current Employee) - Phoenix, AZ - August 2, 2022
No proactive communication and leadership always rotates. It is really sad to see how the folks that are directly impacted are the front line staff. There’s no employee appreciation.
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I do not recommend.
Customer Service Representative (Former Employee) - Remote - August 1, 2022
Just to start Human resources here... doesnt actually exist. No one responds. Call, online submission, email... no response ever. Even better the IT departments do jot communicate with one another and send you in loops between them because no one wants to work. It is insane. There is so little actual training that applies to your day to day position. If they tell you crisis calls are rare do NOT believe them. The company provided internet is horrible and when it goes out you miss that time and are not paid. Doesn't matter how long it takes to get it working again. You have to track your own hours for two entirely different systems down to the minute with various codes and craziness and the two charts have to "match" even though you document different things in each program. There is no support of any kind.
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Great starter call center job
Senior Advocate 4 Me/Network Advocate (Former Employee) - St. Louis, MO - August 1, 2022
This is another place you can learn and grow with! Management and training works hand to hand helping you succeed but you do not get a great work life balance
Pros
Pay growth
Cons
No work life balance
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Past employee review
Social ser (Former Employee) - Kansas - August 1, 2022
Compassion runs deep with this organization. They care about the employees juggling work and family life. Management is very clicky. The organization does not explain that vacation days are considered grants. Ask important questions.
Pros
Nothing specific
Cons
Not paid out for vacation if you resign
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Poor management
Sr. Medicare & Medicaid Appeals Coordinator/ Resolution Analyst (Former Employee) - Oldsmar, FL - July 30, 2022
Poor management. Turn over rate is high. Supervisors micromanage instead of focusing on healthy work balanced relationships. No proactivety and all reactive to breaks. Poor on bonus. Will use any excuse not to give you a bonus.
Pros
Fmla
Cons
Management, culture, all numbers driven and not ppl driven
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Churn and Burn
Senior Proposal Writer (Former Employee) - Minneapolis, MN - July 30, 2022
Stay away from UnitedHealthcare! This is a corporate churn and burn sweat shop. They routinely grind down their employees and then kick them to the curb. As an employee recently told me, "When you work for UHC, nothing is every enough." Avoid this place like the plague.
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Great company
Account Manager (Current Employee) - Remote - July 29, 2022
Fair pay. Great leadership. Remote environment and benefits are great too. Room to grow internally, opportunities are available for anyone. I really like the culture and people who work here.
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Ok depending on dept/manager
Clinical Administrative Coordinator (Current Employee) - Sugar Land, TX - July 29, 2022
I worked in several different departments in United healthcare, I worked as a customer advocate in the CSR department and depending on who your supervisor is it can make your job great or horrible, I also worked as a CAC, the and I absolutely hated it because of the manager and the extreme workload, now I'm in another CAC department and the supervisor is great and the workload is fair
Pros
Most positions are work from home
Cons
They can pay better, & have better health benefits especially since we work for the Healthcare Company
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Ask a question about working or interviewing at UnitedHealth Group. Our community is ready to answer.Ask a QuestionOverall rating
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5.2K
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3.6K
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture
Women's ratings
3.5Fairygodboss Score
63%say women are treated fairly and equally to men
56%would recommend to other women
Fairygodboss provides free job reviews for women, by women.
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Questions about UnitedHealth Group
- What is the best part of working at UnitedHealth Group?117 people answered
- How often do you get a raise at UnitedHealth Group?55 people answered
- What is a typical day like for you at UnitedHealth Group?39 people answered
- If you were in charge, what would you do to make UnitedHealth Group a better place to work?33 people answered
- What is the promotion process like at UnitedHealth Group?26 people answered
- How long will it take to know if you get hired?Answered by UnitedHealth Group
- What tips or advice would you give to someone interviewing at UnitedHealth Group?19 people answered
- How flexible are your working hours at UnitedHealth Group?18 people answered
- What is the interview process like at UnitedHealth Group?16 people answered
- How would you describe the pace of work at UnitedHealth Group?14 people answered
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