Provider Phone Rep (Current Employee) – Maryland Heights, MO – August 15, 2014
a typical day at united health group is alway filled with surprise. Since i have been employed at uhf i have learned tp be very patient. When dealing ith the providers that call in to our company , you will have good days and some bad. the managemnt as well as co workers are very supportive. the hardest part of the job is ll of the policy the you have to be aware of to ensure that you protect the consumers privacy.
the short breaks and the fact that they arent willing to work with you as far as a schedule goes
Field Care Coordinator (Current Employee) – Deltona, FL – April 25, 2018
I enjoy working for UHG but you have to be ready to deal with the constant changes and the workload. There is a never a dull moment and you have make sure you balance your personal and work life because they can become enmeshed with a job like case management. It is enjoyable being with the members and helping them get services they didn't have and needed. The expressions of gratitude are priceless. That part I love!
Customer Service Representative (Former Employee) – Roanoke, VA – April 25, 2018
It seems like UHC will hire anyone, and only people with no other options stay. This place is absurd at the levels of micromanagement that they go to. It is also like going back to 8th grade, the leadership and management create a petty environment. Management was proud that they had a 98% turnover rate.