Tier 1 Technical Support (Current Employee) – Albuquerque, NM – January 7, 2018
Mgmt will work you to death. You will take 3 or 4 contracts for no increase in pay from hire date. No standardized training - you sit with someone, overhear their calls. 3 or 4 days and you're on your own. "It's your job to take calls" Mgmt does not know your name - you are a body in a chair. If you complain or disagree, your hours will be changed, pay will be changed, duties will be changed and if you don't like it "there's the door."
Poor Mgmt, Employee Morale is Non-existent, no opportunity to advance, No training, no job security, you will not be acknowledges at this company or thanked