Universal Hospital Services, Inc. Employee Reviews

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1.0
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Try somewhere else, unless you have no other choice
Biomedical Equipment Technician I (Former Employee) –  Chelmsford, MAAugust 6, 2018
Stagnant. Tons of equipment everywhere, no one trained to work on them except 1 or 4 people. Those 1 or 4 people do everything in their power to stay out of the office and out on assignments. Available manpower, but management is too scared to invest in any single person. Two 4+ year employees left for better jobs before my temp position expired. Some might make assumptions and say the company was probably better without them but I knew them to be hardworking people who were just sick of the unfair and let's be frank pointless and time wasting excuse of a job that UHS offers. Also, it isn't localized, it's incredibly common across the company. As I traveled to many different assignments in coop with local districts, the story was the same everywhere I went.
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2.0
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Driver
Medical Equipment Delivery Driver (Former Employee) –  Westchester, OHAugust 6, 2018
Hours where ridiculous. They work you 18 days straight, and your busy the hole time. Management was the absolute worst tho, they only care about themselves.
Pros
alright pay
Cons
no time to spend with your family
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3.0
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Great place to gain knowledge and expertise
Account Manager (Former Employee) –  Minneapolis, MNJuly 26, 2018
Leadership all came from CareFusion so if you worked there, it will look at feel much the same. In account management/sales, you are expected to make 5-10 calls per day on existing and prospective clients including cold calling, work collaboratively with operations team and clinical team members to drive new business and maintain existing business. Business planning, time and territory management, accurate forecasting are a must and take up a considerable amount of time out of the field. Training can be at the corporate office, at a company paid for meeting, or virtual depending on the course taken. The company does an excellent job of providing you with the tools you need to be successful and the marketing department is top notch. Most team members are positive and the culture overall is positive. Senior management is supportive, but at the local level, management is more of a micromanaged style. Great place to learn and to expand your knowledge portfolio, but not a lot of room for growth.
Cons
Contracting department needs a revamp as does the comp plan
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4.0
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When I worked here the people made the job a lot better
Customer Account Representative (Former Employee) –  Memphis, TNJuly 25, 2018
The workplace culture was great. Management was easy to work with and for. At the time my Operation Manager was the best I'd worked for and then he left the company and they brought someone else in that only cared for his self.
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1.0
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Uhs
Customer Service Representative (Former Employee) –  Minneapolis, MNJuly 16, 2018
Does not care if you have a imediate family member in the hospital dying. They still require you to work. And will find any reason to get rid of you even if people who have been there less time make the same mistakes
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5.0
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Great job, Pay is little at the start
Operations Coordinator (Current Employee) –  Indianapolis, INJuly 6, 2018
Raises are a joke, asides from that it is a great company to work for. Started as a HST, now in management. Opportunities come and go and gotta move up when time is right.
Pros
Annual Raises
Cons
Raises are 2-3%
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1.0
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Out on road for long periods of time and under paid!
Surgical Laser Technician (Former Employee) –  San Antonio, TXJuly 5, 2018
You get your case load a day prior from scheduler, pick up laser from storage and head out. Your Mgr is based out of Houston. Most of the time you get a case added after a long exhausted week and drive to a different city. Drivers have crashed on the road for lack of sleep! Thats how demanding it is. Great company bad Mgmt !!!!
Pros
Meet new staff go to new locations, paid meals and hotel on the road only
Cons
Houston supervisor down your throat constantly
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4.0
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Good Company to learn and grow
Technician Services Supervisor (Current Employee) –  Fullerton, CAJune 29, 2018
UHS is a nationwide company that works pretty much on every medical equipment out there. Great place to learn and grow as a Biomed. Leadership is great to work with and very understanding.
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2.0
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Not a horrible place, but not great
Customer Service Tech (Current Employee) –  Philadelphia, PAJune 24, 2018
You're on the road driving most of the day, every day, which is good because you get to do what you have to do without supervision. It's loading, and unloading medical equipment all day with not so great pay. Overtime happens, but then management complains about it.. but doesn't do anything to counter it. Could be run better, which would make things easier. There are career options that pop up within the company, which is nice. If you're ok with driving on a daily basis, then it's a great job. If you want a bigger career, then it's exactly that, a job. Only weekend hours are for on call associate, so have a Monday through Friday job. 7 paid holidays which includes Black Friday! Have to work to earn your PTO, not just given a set amount after 90 days. New policies/rules come out for your position from someone who never worked in that position before nor has knowledge of how to really perform the position.
Pros
Career advancements, minimal supervision required to do job
Cons
Expensive benefits, must earn paid time off
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4.0
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all around not bad of a job ,
SERVICE TECHNICIAN - (Former Employee) –  Newark, NJJune 22, 2018
The hard is part about the job is keeping track of all the equipment The hospital,on daily,the most enjoyable par is the friends i made here,Work it's self can heavy at time.
Pros
good people
Cons
breaks good
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5.0
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It's all about management
Technical Services Supervisor (Former Employee) –  Seattle, WAJune 22, 2018
Great place to work and the people are supportive. Company has recently started more focus and support for field operations. The most enjoyable part of working with UHS was the people. All of the connections are the country that I have made and I miss them already.
Pros
Never a dull moment
Cons
not the highest paying company
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3.0
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High turnover
Driver (Former Employee) –  OhioJune 22, 2018
This is a great high profit Fortune 500 company which works it's drivers and lower workers too long. Then they leave. $15 hourly. Is decent but 50 /60hours a week and on call 24 hours a day is not ,and drivers are half staffed because they have chronic turnover .they leave or get fired for missing time .. Its a self defeating setup to get the job done.. it is really a 24/7 operation.but not treated as such. You will be working on call all hours The staff and workers in other jobs here stay a long time. Everyone works hard.and are good bosses too. And the job itself is benefiting society as a whole..and is not difficult . The interviewing process is long as they want to find those who will stay. . Drivers get box truck experience and get hired elsewhere for a big jump in pay ..or less hours no cdl required .
Pros
All around great job.
Cons
Long hours
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2.0
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Operations manager is terrible
Customer Service Billing Representative (Former Employee) –  Totowa, NJJune 5, 2018
Good company to work for but the operations manager is the worst manager I ever had to work with. She makes it impossible for you to do your job. MICRO manages everyone and everything. She is great to her own kind of people only.
Pros
Work stability
Cons
Operations manager is not professional.
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4.0
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Great company with some amazing talent
N/A (Current Employee) –  MinnesotaMay 18, 2018
I've worked here since graduating college, and there have been some significant, positive changes throughout my time at UHS. Executive management has a clear and concise vision of where to take the company and how to encourage everyone to jump on board. Overall great place to work!
Pros
Fast paced
Cons
Sometimes too ambiguous
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3.0
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Not good
customer service technician (Former Employee) –  Madison, WIMay 14, 2018
Love the job. I do actually love the job. But the people that I was working with sucked. Either they were lazy or did not know what they were doing. The manager was also lazy. I got trained to be a hospital service technician 2 on November but did not get the title. My manager said to wait until June.The pay also was not good. Been there for a year and new employees got the same pay as me or more than me. That's when I left.
Pros
Easy and simple
Cons
Everything else
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4.0
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NIce Place to work
Field Service Engineer II (Current Employee) –  Houston, TXMay 1, 2018
Good and understandable environment.
Staffs and management comes together to discuss issues at hand.
Nice place to work when you wanted to balance your work life with your home life
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4.0
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Repair
Patient Handling Technician (Current Employee) –  Bridgeville, PAApril 24, 2018
Repairs/maintenance on medical equipment and hospital beds service equipment at hospital/medical facilities - travel radius of 150 miles - customer/patient contact.
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4.0
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Account Executive at UHS
Account Executive (Former Employee) –  Oklahoma City, OKApril 17, 2018
I really enjoyed working at UHS and it is a very valuable company who serves their customers well. I will always recommend this company if anyone asks.
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4.0
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Great things happening
Manager (Current Employee) –  Minneapolis-Saint Paul, MNApril 16, 2018
New leadership team is making good progress. Company is exceeding goals and making a stong impact in the market. There are lots of good things happening here.
Pros
Opportunities
Cons
Lots of work, little time
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2.0
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It is Job
Technical Services Manager (Former Employee) –  Arlington, TXApril 6, 2018
Not the worse place to work for but certainly not a desired organization to work for if you have multiple options. Other locations may be better than I experienced. However when meeting employees from other regions they rarely had much positive to say when higher ups were not around.
Pros
Secure if you have low aspirations, Large Company
Cons
Stagnant and Adversarial to change
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Overall rating

3.3
Based on 219 reviews
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