Not a horrible place, but not great
Customer Service Tech (Current Employee) – Philadelphia, PA – June 24, 2018
You're on the road driving most of the day, every day, which is good because you get to do what you have to do without supervision. It's loading, and unloading medical equipment all day with not so great pay. Overtime happens, but then management complains about it.. but doesn't do anything to counter it. Could be run better, which would make things easier. There are career options that pop up within the company, which is nice. If you're ok with driving on a daily basis, then it's a great job. If you want a bigger career, then it's exactly that, a job. Only weekend hours are for on call associate, so have a Monday through Friday job. 7 paid holidays which includes Black Friday! Have to work to earn your PTO, not just given a set amount after 90 days. New policies/rules come out for your position from someone who never worked in that position before nor has knowledge of how to really perform the position.
Career advancements, minimal supervision required to do job
Expensive benefits, must earn paid time off