Dock Worker/Forklift Operator (Former Employee) – Romulus, MI – June 14, 2018
Extremely cold in the winter. Bad work/life balance. Management treats you poorly. The employees are nice but there is a constant fight with the management in this place. There is no communication between the different mangers on the dock leading to frustrating and confusion while working.
Where do I start! This is the worst company I ever worked for in my entire driving career! The management sucks they have no respect for they employees! They treat you like a kid! They talk crazy to you every morning! And your pay check is always wrong at the end of week. And the trucks are a piece of dunk Every time you take it to the shop to get something fix they never fix it! The best thing about this job is your days off! Trust me if you work for this company it will be the worst mistake in your life! Run!!
Ocean Export Coordinator (Former Employee) – Romulus, MI – February 8, 2018
Management is horrible along with one floor supervisor! They are very arrogant! There is no training, it’s like they set you up to fail and make you look stupid! Not a friendly working environment at all! Your there 9 hours a day with a 30 min lunch and no breaks! Poorly managed!
Supervisor (Former Employee) – Romulus, MI – January 23, 2018
I worked for universal logistics for a period of time and when I was hired the promises and sales pitch to get me to hire in was way different than what I got. The benefits are not as good as they make it out, pay is somewhat descent, management staff is very very negative, and the culture is less than poor. If you are salaried, they expect more than 9 hours a day (No overtime for it) along with some Saturdays. The Saturdays are suppose to be overtime paid but they don't pay when it is earned, only quarterly. Then if you quit prior to them paying the overtime for Saturday's...they will not pay it out because the employment ended before the payout date. They also charge back for PTO days that were paid out during the year. The culture is do it because I pay you to and the lash out in vulgur manners toward employees. There is a much larger list of bad items from this company but too much to list here. I would not recommend this company to a anybody not even my worst enemy.
Forklift Operator (Former Employee) – Romulus, MI – January 17, 2018
Not a career it’s only a job. They will hire anyone. Poor management and supervision. Only afternoon and midnight shifts are the whole reason the doors are still open. No incentives to stick with the job other than to collect a skimpy check
Supervisor (Current Employee) – Smyrna, TN – November 29, 2017
There are no incentives to stay at Universal long term. There is no matching 401k, lacking insurance, and there is currently no employee handbook to answer any questions employees might have. The work itself is relatively easy but the scheduling makes for long and often unnecessary days. The company could get ahead of many problems but they continue to be reactive instead of proactive. They are trying to move in the right direction but it is a painstakingly slow process. There have been many improvements as of late but again, they have been long overdue. The company has potential but there are some majors issues (insurance, 401k, promoting within) that need to be addressed for that potential to be fulfilled.
Working here should be a pit stop while you find a career
Employee (Former Employee) – Smyrna, TN – November 29, 2017
The management staff at Smyrna is weak. Extremely weak. However the corporate office is less than weak. Corporate is THE major reason why the place is the way it is. Corporate thinks they are running this facility correctly, however every move they make is exactly opposite of the decision that should be made. For too long, over a year now there is a shortage of equipment. (Fork lifts and scanners). With corporate being a huge detriment to the successful operation Nissan is a close second. Nissan is unable to control their venders, unable to inform the rank and file of how many trailers are coming in on a day to day basis Unable to control they flow of freight that enters the building. There is freight that sits in inventory for months. Universal has become a storage facility for Nissan. If you feel that as an employee you will get promoted to full time supervisor you are fooling yourself. With over 1 year on the books they have yet to promote from within. Corporate again. They can't get out of there own way.
Accounts Receivable Specialist (Former Employee) – Warren, MI – September 2, 2017
I enjoyed working at universal until a new manager took over. Extremely inappropiate and upper management refused to do anything about it because it would be too hard to train someone else. Other than that it was pretty easy going once you knew the job.
Two 15 minute breaks, lunch room with snack options
Customer Service Representative (Former Employee) – Dallas, TX – June 8, 2017
he other employees there will tell you hw horrible of a place it is to work and how they cant wait to get out. Everything changes from what you're told when you're hired to after you actually start. I would advise in finding a different job unless you're desperate.
Supervisor (Current Employee) – Smyrna, TN – May 18, 2017
You work 7 days a week, they promise days off then less then 24 hrs they take the day off away. Upper management is horrible they are always making the employee feel like they are worthless. Always understaffed
Clerk (Current Employee) – Warren, MI – August 2, 2016
I have worked at Universal for almost one year and am genuinely pleased with everything about this company so far. My initial training was in-depth and hands-on. I was able to sit with several other people in my department to gain a better understanding of my job. My Manager frequently checks in with me to see how I am progressing and provides all the necessary tools and resources for her employees to be successful. From what I have seen so far, most employees who start in entry level positions are promoted into higher level roles when they become available. It's encouraging to see the growth first hand. When I was initially in the job market, I would get frustrated because a position that sounded appealing would require applicants to have a masters degree, so many years of experience, etc. Universal is not that way! If you are a hard worker that goes above and beyond, the company will invest in you and promote you along.